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Group 1 Toyota Fort Bend
Richmond, TX
1,769 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,769 reviews
August 27, 2026
Advisor Gustavo is doing a great job. He is very friendly, helpful, and professional. He took the time to answer all my questions and made sure I understood everything. Excellent customer He is very friendly, helpful, and professional. He took the time to answer all my questions and made sure I understood everything. Excellent customer service—I really appreciate his help! More
by tomasjustin1988
Employees Worked With
Adviser guestavo
August 26, 2026
Excellent car service. The staff was polite and explained the work clearly. The service was completed on time, and the price was reasonable. Overall, I am satisfied with th The staff was polite and explained the work clearly. The service was completed on time, and the price was reasonable. Overall, I am satisfied with the experience. More
by Roji
Employees Worked With
Group 1 mar
August 25, 2026
Timely excellent service. Salesman was very friendly, loving, respectful and professional. They provided me with current inspection report also. I love the discount coupons t Salesman was very friendly, loving, respectful and professional. They provided me with current inspection report also. I love the discount coupons they send me every month also. This dealership is my favorite place and I ve been coming here for several years for service of three of my toyotas. Thanks group 1 toyota 🙏 More
by Sam
Employees Worked With
Bibin Thomas, Rob White
August 25, 2026
I arrived early for my appointment. They promptly took my car for its scheduled service. My advisor kept me up-to-date as to the progress. I was in and out in a timely manner. This deal They promptly took my car for its scheduled service. My advisor kept me up-to-date as to the progress. I was in and out in a timely manner. This dealership is a pleasure to work with.! More
by annepratka3
Employees Worked With
Ryan in Service
August 25, 2026
Matthew (matt) Dominguez (281) 633-3354 Group 1 Toyota Fort Bend. Excellent attention from this person. Thank you very much, I appreciate your patience, your empathy and kindness. Group 1 Toyota does an e Fort Bend. Excellent attention from this person. Thank you very much, I appreciate your patience, your empathy and kindness. Group 1 Toyota does an excellent job with people like this guy. God bless you More
by albertohernandezcurbelo35
Employees Worked With
Matthew (matt) Dominguez (281) 633-3354 Group 1 Toyota Fort Bend
August 17, 2026
Oil changed finished early but got key back waiting another hour if I didn’t ask manager to to handle the paperwork I don’t know how long I have to wait another hour if I didn’t ask manager to to handle the paperwork I don’t know how long I have to wait More
by Guoqingfan.
Employees Worked With
Rob White
August 17, 2026
Waited 5 hours for a battery change and oil filter replacement. Different people telling me different things regarding the wait time. Then turns out the battery is not even at the Fort Bend Toyota Gro replacement. Different people telling me different things regarding the wait time. Then turns out the battery is not even at the Fort Bend Toyota Group 1 service center and I’m being told to go to another service center. I told them I’ll wait here for the battery. It honestly took a long time. The saving grace was the device manger who helped discount the battery to beat the rate I was getting else where. More
by Noor
Employees Worked With
Bibin Thomas, Rob White
