Group 1 Toyota Fort Bend
Richmond, TX
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I recently leased a car from Fraz at Toyota, and I can confidently say it was the best car-buying experience I’ve ever had. From start to finish, Fraz was exceptionally helpful, polite, and straightforwar confidently say it was the best car-buying experience I’ve ever had. From start to finish, Fraz was exceptionally helpful, polite, and straightforward. He took the time to answer all my questions honestly and never made me feel pressured at any point in the process. What stood out most was his transparency—there were no hidden fees or surprises, just genuine guidance to help me find the right deal and vehicle for my needs. Fraz’s professionalism and integrity truly set him apart from other salespeople I’ve worked with. I left the dealership with a great deal, a car I absolutely love, and complete peace of mind. If you’re considering buying or leasing from Toyota, I highly recommend asking for Fraz. He’ll make sure your experience is smooth, stress-free, and genuinely enjoyable. More
Great service and everything was performed with precision and detail. Waiting area was nice and stacked with coffee while waiting for vehicle to be serviced. and detail. Waiting area was nice and stacked with coffee while waiting for vehicle to be serviced. More
Cannot trust this dealership when it comes to maintenance. It took 2 hours to change the oil on my 4Runner when I had a 7am appointment. The earliest appointment they offer. When they sent me a r maintenance. It took 2 hours to change the oil on my 4Runner when I had a 7am appointment. The earliest appointment they offer. When they sent me a report of other issues wrong with my vehicle suddenly all 4 of my tires were in the red indicator for replacement. For my last oil change all 4 tires were in the green with no issues. Now fast forward to my recent oil change, the tires skipped the level yellow stage and are at red level for replacement. On my last 2 oil changes, my shocks showed up as Red and needing to be replaced urgently. Now yesterday’s oil change my shocks showed up as green, meaning no issues whatsoever. I know my shocks need replacing so how did they all of a sudden go back to green indicator. So shady for this dealership. More
Had the pleasure of working with Gustavo today, he got my tire claim approved within minutes of me arriving. Worked his magic and I was back on the road within a day. tire claim approved within minutes of me arriving. Worked his magic and I was back on the road within a day. More

