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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,245 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,245 reviews

April 25, 2025

Amazing experience, the service guy was awesome and the place have a kitchen for all customers with free stuff More

by Palvar1palvar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrián , Bibin Thomas
Report | Print
Apr 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Good communication on ipad siri to talk Steve help us pleasure and to help infor. And review show good picture what need part so I am awareness. More

by Danamallory68
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Robles
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Apr 28, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with Steve! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Great service, a good selection, friendly staff, good prices, easy to work with, I would recommend them. More

by Jimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fraz Zarwar
Report | Print
Apr 27, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Jimmy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

Everybody at Sterling M. Toyota has been super nice since the first day we were there looking for our car. Now during the services, things has gone very nicely. More

by tonychavez45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Apr 24, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2025

Service was on spot and Service techs was very polite. Checking out was no a hassle More

by bingosister53
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Apr 25, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2025

Came in for a walk in and was helped immediately,Very friendly staff. My car had to stay over night to get fixed they ordered me a Lyft to make it home.Great Pricing. Our Advisor Andrew was a great help. More

by Agodinez
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Apr 25, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Agodinez, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2025

Pleasant employees and I am especially impressed with the service Angel Montalvo has given the last three times I have had my vehicle serviced More

by Markie20271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel montalvo
Report | Print
Apr 25, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Feel free to reach out to us if you need anything. Have a wonderful day.

April 22, 2025

I came in today for service and new wiper blades. STEVEN ROBLES was great and EXTREMELY informative. I've been going to this location for a few years now and he has been the ONLY person to provide me More

by longliane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Report | Print
Apr 23, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2025

Garrett West is the salesman to see in that dealer, he was very nice and helpful but be careful when you are in the financial department, they will try all tricts to get your money. You must look over all More

by peter nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett West, a trusworthy person to deal with
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Apr 23, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello Peter, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2025

Service overall is good My only complaint is they mess with the radio stations, adjust the drivers seat, and disable or change electronic controls on the dash and A/C system. On this car these controls a More

by rhillbsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Apr 23, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to our General Manager cchiv@group1auto.com, so that we can learn more about what took place in this situation.

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