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Group 1 Toyota Fort Bend

Richmond, TX

4.5
1,504 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,504 reviews

November 18, 2025

Fast and friendly service. Timely update of the service status. Courteous staff. Facility is nice and cleN More

by S Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
November 17, 2025

Excellent experience. Friendly professional service and wait time was great. Will definitely bring my car back for service in the future. More

by Iberezow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
November 17, 2025

Always get great and fast service at this dealership. I highly recommend this dealership to all my friends. More

by C. J. Moncrief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coca, Bibin Thomas
November 15, 2025

Good service , ready when I got there. Quick response to my request and was out right away. Thanks. More

by Javier Vaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Nov 17, 2025 -

Group 1 Toyota Fort Bend responded

Hi Javier, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

Good service. The facility is comfortable, the entrie must be improve because is not easy to get in when you have cars behind you More

by Alvarpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recall name
Nov 15, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2025

Been coming to you for the past 15 years. My relationship with Sharif has been the best from the first time we met. Love Ft Bend dealership. Was insulted and treated badly at Sterling McAl More

by F. Mistri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharrif , Bibin Thomas
Nov 15, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2025

I had a great experience. Oscar Chamagua took great care of me and my vehicle. Explained the services my vehicle needed and guided me through the whole process. Overall great More

by hjosselyn1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagua
Nov 11, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2025

True Nyuhen is very knowledgeable and respectful. The multi point inspection found cv boot malfunction under warranty. Brake job complete all wheels with coupon was reasonable. Thank you. More

by jack.kehoe.assoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T. Nguyen
Nov 13, 2025 -

Group 1 Toyota Fort Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to Nyuhen here at Group 1 Toyota Fort Bend! We do hope we can be of assistance in the future. Take care!

November 08, 2025

My service advisor did a wonderful job with my business on getting my tires for my truck.. More

by scgoodwin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Nov 09, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

November 08, 2025

Jerrell C. and his team of mechanics how the upmost customer service. Ill be back! More

by Traci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrell C, Josh
Nov 09, 2025 -

Group 1 Toyota Fort Bend responded

Traci, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

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