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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,782 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,782 reviews

September 06, 2026

Great dealership too get service work done at. Friendly service and they keep you up to date on your status. Eli was a great advisor!! Highly highly prefer this location over the other location o More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli was my service advisor
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September 06, 2026

Thank you Tru for the amazing service Appreciate it! !! He is always prompt in responding and taking care of our needs More

by anil.bhagtaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tru
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September 06, 2026

Great. Good friendly people to deal with always in suffient time frame. Great company always More

by Jbohacek92553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan bohacek, Bibin Thomas, Rob White
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September 05, 2026

Mr. Anthony’s service was very professional, as was that of the rest of the staff, and the car repair was done quickly—“excellent.“ service. More

by almanza7021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Anthony
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Sep 06, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2026

Great work excellent customer service. The tech did a supreme job. The dealership help me with the cost More

by ernestdenman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Rob White
Print
September 03, 2026

Friendly service. Prompt notifications of service. Uber transportation was awesome. Would recommend them to anyone with a Toyota. More

by braunreiter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service
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September 02, 2026

I had my 10000 mile checkup today, was completed in less than 1 hour.Samuel Alvarado was helpful and kind. The waiting area is so comfortable. I recommend this dealership. More

by alida.chatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Alvarado
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September 02, 2026

Jaime, the advisor assigned to me was very professional and courteous, He answered my queries in detail and explained additional service required and the rationale for lt. More

by Ramaswamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Rob White
Print
Sep 03, 2026 -

Group 1 Toyota Fort Bend responded

Ramaswamy, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2026

True assisted me and gave me all best options to make my Truck runs well. More

by tunkem80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
True
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Aug 31, 2026 -

Group 1 Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2026

I have been getting my new car serviced at this dealership for over two years. Overall, excellent service. More

by elquajinai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Escalante
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Sep 04, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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