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Group 1 Toyota Fort Bend
Richmond, TX
1,591 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,591 reviews
February 03, 2026
This is my go-to dealership for my car for many years, but lately I have not been satisfied. Longer wait times and honestly I do not see a point to booking an appointment, since my car isn’t looked at unt but lately I have not been satisfied. Longer wait times and honestly I do not see a point to booking an appointment, since my car isn’t looked at until a hour past the allotted time. I had an appointment for 12:15 and I finally got the point inspection diagnostic until 12:59 and it was past 1 when I was talked about about the service and given a time estimate, which was not even accurate to when I was given my car. I didn’t even leave with my car until 4pm. More
by gigithernandez
Employees Worked With
Jerrell Cassimere
February 02, 2026
I like working with Reynaldo, who is my service advisor. He explained my service options, didn’t push services that are not needed yet, and kept me abreast of the progress of my vehicle. Highly recommend hi He explained my service options, didn’t push services that are not needed yet, and kept me abreast of the progress of my vehicle. Highly recommend him! More
by Nona K
Employees Worked With
Reynaldo
January 31, 2026
I arrived late in the afternoon and was afraid I might not be able to get my oil changed. However, Aiden took care of me and l was on my way home in less than 90 min. not be able to get my oil changed. However, Aiden took care of me and l was on my way home in less than 90 min. More
by RedRobin
Employees Worked With
Bibin Thomas
January 31, 2026
Gus helped me out great, and the valet DIDN'T move my seat. I'm extremely happy. Folks usually move the seat. Just NOT moving it is incredible. It REALLY goes a long way. Thank you. seat. I'm extremely happy. Folks usually move the seat. Just NOT moving it is incredible. It REALLY goes a long way. Thank you. More
by BrettV
Employees Worked With
Gus
January 31, 2026
Richard and Alex were excellent. The effort they put into this deal was incredible. Helped me get an approval and the numbers that I was looking for. The best experience in a dealers The effort they put into this deal was incredible. Helped me get an approval and the numbers that I was looking for. The best experience in a dealership I have had in a while. I recommend visiting them and getting the car or truck of your dreams. More
by Nelson Jaramillo
Employees Worked With
Richard Blanco
January 29, 2026
I’m very impressed with the service I received today! My advisor Steven Robles was very easy to work with. I highly recommend Group 1 Toyota Fort Bend My advisor Steven Robles was very easy to work with. I highly recommend Group 1 Toyota Fort Bend More
by eiteman
Employees Worked With
Steven Robles
January 28, 2026
My appointment was at 5:30. I had to wait 25 min for the service advisor to come. He didn’t apologize. Also they didnot reset the maintenance alert nor changed the next service I had to wait 25 min for the service advisor to come. He didn’t apologize. Also they didnot reset the maintenance alert nor changed the next service sticker. Really disappointed More
by mohtashim.haq
Employees Worked With
Service
