
Sterling McCall Toyota Fort Bend
Richmond, TX
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The commitment to their customers is astounding, and they are very prompt with how quick they present the vehicles back in tip top shape. are very prompt with how quick they present the vehicles back in tip top shape. More
Very attentive and professional. Always keep me updated on the status of my vehicle. Very comfortable waiting room area. Repairs are done correctly the first time. Thank you Always keep me updated on the status of my vehicle. Very comfortable waiting room area. Repairs are done correctly the first time. Thank you More
It was the worst experience I ever had , time frame I was given was 1hr waiting for my car just for the oil change , tire rotation & wheel aliment , after 2hrs of waiting, went to ask for my car they have no given was 1hr waiting for my car just for the oil change , tire rotation & wheel aliment , after 2hrs of waiting, went to ask for my car they have not even touched it , & said it will take another 1.5hrs and then asking me if they can give a ride home . They think we have all the time in the world just to show their dealership is full of people . I will never go there again . Service advisor was also quite rude also . Just got my car after half job done . More
My advisor is Tariq and he always keeps me updated on the status of my van. I have been working with him for a while and he is very helpful and lets me know what I need. He’s doing a wonderful job. status of my van. I have been working with him for a while and he is very helpful and lets me know what I need. He’s doing a wonderful job. More
Steven Robles was very thorough in providing timely status on both the diagnosis and the repair status from the very beginning, and helped us to get the new trunk weather strip installed on my Camry wi status on both the diagnosis and the repair status from the very beginning, and helped us to get the new trunk weather strip installed on my Camry within reasonable time and cost. Great customer services provided and explained warranty terms clearly too, will definitely come back when service or repairs are needed again, thank you Steven !! More
Excellent customer service . I keep coming back year after year . Toyota Highlander is the best vehicle I’ve ever owned. I’m very pleased with the high quality of service and att I keep coming back year after year . Toyota Highlander is the best vehicle I’ve ever owned. I’m very pleased with the high quality of service and attention. More