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Sterling McCall Toyota Fort Bend

Richmond, TX

4.5
1,434 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,434 reviews

August 08, 2025

I went in for my car’s 50K routine maintenance, fuel injection clean out, and state emissions test. Tariq did a great job giving me an estimated time, communicating the status, and having the car ready More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
Aug 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Charles, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2025

Great service , no high pitch salesman with more service items needed attention. Totally different from BMW SERVICE WRITERS! Great timely service and superb experience. Spence did a great job!!! More

by Speedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spence
Aug 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2025

Ease of appointment Coutous service manager Asked what is to be done Also explain what is necessary Service performed @ promised time & estimate More

by dineshvadhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew remirsz
Aug 09, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2025

I went in for service regarding multiple check engine lights flashing on dashboard. Once arrived, the service advisor was professional and advised to leave the car to have it looked at. He called me back More

by kyunglee_44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Aubrey
Aug 06, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2025

The salesman and financial representative were both great They were very knowledgeable, attentive and provided great customer service. Management was very supportive. We have always been more than satisfie More

by Thelegendre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kim 5 stars, Brian Serrano 5 Stars, Bibin Thomas
Aug 04, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2025

I went oil change and State inspection. Advisor very helpful. I ask something he is answering. I like this location because clean , faster and good discount. Thank you More

by A. H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Nguyen
Aug 04, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

August 02, 2025

Great friendly service. Timely shuttle service to go with it. Bought my 3rd toyota from here More

by SDave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Aug 03, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2025

Great service, prompt attention to issues as they arise. Reasonably priced, frequent reminders and follow up More

by bathija50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 03, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 02, 2025

Trieu is great he works with me very well! Highly reccomended great customer service & knowledge More

by justinteague1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Trieu nguyen
Aug 04, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

Great service by Caesar Alvarado Caesar was knowledgeable and very helpful He took care of all my requests More

by bijan912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar Alvarado
Aug 03, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with our team!Please don't hesitate to reach out to us if there's anything more we can do!

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