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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,296 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,298 reviews

September 19, 2023

Being able to have an appointment and having the best customer service. I will mot take my car any other place. Thank you Toyota Fort Bend for taking care of my vehicles! More

by Sandygrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
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Sep 23, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for choosing Fort Bend Toyota! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 16, 2023

Honest,straight forward and down to the point. Informed me when service was almost done and completed. More

by gailwilliams389
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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Sep 19, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for the Five-Star review and for choosing Fort Bend Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 15, 2023

Trieu Nguyen (425980) provided great service, patience, and explained all services provided in detailed which helped knowing what you are paying for. I would recommend him to anyone who wants great service More

by RAV4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TRIEU NGUYEN
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Sep 24, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Trieu provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 13, 2023

Told me what they would do on a used car that I was buying and when I arrived it did not been buffed out and tires had not been addressed. Had to have them knock additional money off the car in order f More

by jstaton454
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roy Becerra
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September 12, 2023

Love Sterling McCall Toyoyta Fort Bend. Very professional and kind, and get the job done right the first time. I have been getting my service done here for the past 10 years. Wouldn’t go an More

by SeN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Report | Print
Sep 12, 2023 -

SeN responded

Love Sterling McCall Toyoyta Fort Bend. Very professional and kind, and get the job done right the first time. I have been getting my service done here for the past 10 years. Wouldn’t go anywhere else.

Sep 14, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 12, 2023

Great service from Collin Lutz, and everyone else. This experience was fast and on time, Thank you. More

by vmjimenez85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Lutz
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Sep 17, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled that Collin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 10, 2023

Disappointed reset button wasn't set black smug all over driver door had to go back to dealership More

by Brandijohnson7206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Nguyen
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Sep 22, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

September 09, 2023

Service is great. Got everything done in a couple of hours, and it was a long list. Location very convenient More

by C. J. Moncrief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosilez
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Sep 21, 2023 -

Sterling McCall Toyota Fort Bend responded

It's fantastic to hear that you had a great service experience here at Fort Bend Toyota and that we efficiently addressed a long list of tasks within a couple of hours. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 09, 2023

Excellent service! ! Tariq was awesome!! Very fast very friendly service and I know I can trust their honesty. More

by johnlumley4011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
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Sep 19, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled that Tariq provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 08, 2023

Fuel pump assembly kit on back order. Was told it could take 5 to 10 business days. I had to keep calling to make sure work was proactive. 5 to 10 days with out transportation and no offe More

by donthomsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan
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