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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,250 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,250 reviews

January 06, 2015

Greatest salesman ever! We've purchased at least 6 cars through this dealership and all of the through Bibin. He knows how to take care of his customers and always give them More

by nickgamer93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Jan 07, 2015 -

Sterling McCall Toyota Fort Bend responded

We're glad Bibin continues to earn your trust and customer satifaction. Thank you for your patronage and review!

December 24, 2014

Negative Car Buyimg Experience I had been dealing with a very friendly and hardworking salesman, named Sharrif. He went out of his way to work as my advocate. During my decision mak More

by BlackBMW123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin, Chris Anderson
September 21, 2014

AWEFUL Service Experience Just Had a terrible experience with Service Department at Fort Bend Toyota. I came away with the conclusion that they are incompetent, unfriendly, unc More

by lorrc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Lopez
September 17, 2014

Awesomeness!!! I had an outstanding experience while purchasing a 2015 Toyota Highlander from Fort Bend Toyota today! David Morris was my sales expert. He was hone More

by Lauren Stolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morris
Sep 20, 2014 -

Sterling McCall Toyota Fort Bend responded

Chris, It was a pleasure meeting you and working with you to make sure you purchased the Highlander that best fit your needs. We all look forward to seeing you on Thursday when you pick up your new Highlander. If you have any questions until then, please feel free to reach out to us. Thank you for your kind review! Chris Anderson, General Manager

August 25, 2014

Pleasant New Car Buying Experience Contacted Fort Bend Toyota via internet requesting a price and availability of a new 4Runner. Bibin replied promptly with a good offer, and we set up More

by Jernik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Aug 26, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you for sharing your experience! I'm glad Bibin provided you with an easy car buying experience. If there is ever anything else I can do to further your satisfaction, please let me know. Chris Anderson, General Manager

August 21, 2014

Marco Ledesma I purchased a pre owned Forte from Marco Ledesma. He was very friendly, knowledgeable and courteous. I would definitely recommend him and Fort Bend More

by jroc16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ramsland, Eric Johnson
Aug 22, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words! I'm glad Marco was of great help during the purchase of your pre-owned Forte. If there is ever anything I can assist you with, please let me know. Chris Anderson, General Manager

August 12, 2014

Quick and Easy After a not-so-great experience with another dealership, I contacted Bibin through the online sales app. He made the car buying experience a breeze! More

by Rmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas, Bibin Thomas
Aug 15, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you so much for your kind words! I'm glad Bibin provided you with a quick and hassle-free experience. I hope you are enjoying your new car and come back to see us! Chris Anderson, General Manager

June 02, 2014

Rudest person the sales manager (Martin Morcho)is one of the rudest person i have ever spoken to, we were negotiating on the price and decided on the final price a More

by lavanKumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Martin Morcho, Trae Tracy
Jun 03, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you for the opportunity to earn your business. Unfortunately the price we gave you was the best we could do. We are one of Houston’s top Toyota Dealers and aggressively price each and every car. We pride ourselves on pricing vehicles and honoring those prices until the vehicle is sold. We wish you the best of luck in your future automotive needs. If there is anything we can do to help you in the future please let us know. The staff at Fort Bend Toyota

February 13, 2014

Left my car on 12/31/13 for repairs after a hit and run driver rear ended me.Was promised 2 weeks tops.Finally got it back on 02/12/14. More

by unhappy112camry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
January 30, 2014

Was looking for a used Toyota Camry in good shape. Marco and Jason helped me find what I was looking for at a good price. I was able to purchase the vehicle without a problem. Would definately come back t More

by kplocus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ramsland, Marco Ledesma
Jan 30, 2014 -

Sterling McCall Toyota Fort Bend responded

Thank you for your kind words. I appreciate you taking the time to let me know about your experience. I am pleased to hear that Marco and Jason both found you what you were looking for and at a good price. I hope you are enjoying your new Camry! If there is anything else I can do to further your satisfaction, please let me know. Chris Anderson, General Manager

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