
Sterling McCall Toyota Fort Bend
Richmond, TX
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Greatest salesman ever! We've purchased at least 6 cars through this dealership and all of the through Bibin. He knows how to take care of his customers and always give them We've purchased at least 6 cars through this dealership and all of the through Bibin. He knows how to take care of his customers and always give them a fair deal and never lowball them. He is the go-to man if you want to get any car from this dealership, new or used. More
Negative Car Buyimg Experience I had been dealing with a very friendly and hardworking salesman, named Sharrif. He went out of his way to work as my advocate. During my decision mak I had been dealing with a very friendly and hardworking salesman, named Sharrif. He went out of his way to work as my advocate. During my decision making process I wanted to get the best deal possible on Tundra and compare with a smaller car. The sales manager Martin came to me a berated me for wanting to know the price of multiple different cars and told me I should come back when I was serious. What he was unaware of ; is that I was serious when I left the last time and purchased a Honda Accord 1 year ago. I came back this year because of how well Sharrif handled himself. I have purchased 4 BMW's, so I really like to stick with a good brand when I find one- but with the poor customer service and lack of attention to that poor service from the executive manager Chris Anderson; I highly doubt that I will shop at Fort Bend Toyota in thr future. They could really learn a thing or two about treating each buyer with dignity and respect. More
AWEFUL Service Experience Just Had a terrible experience with Service Department at Fort Bend Toyota. I came away with the conclusion that they are incompetent, unfriendly, unc Just Had a terrible experience with Service Department at Fort Bend Toyota. I came away with the conclusion that they are incompetent, unfriendly, uncaring, and unprofessional. In fact, the only competent, friendly, and professional employees I interacted with were the ladies at the Cashier station. Will NOT be returning except to get my $$ back for the incomplete repairs. More
Awesomeness!!! I had an outstanding experience while purchasing a 2015 Toyota Highlander from Fort Bend Toyota today! David Morris was my sales expert. He was hone I had an outstanding experience while purchasing a 2015 Toyota Highlander from Fort Bend Toyota today! David Morris was my sales expert. He was honest, helpful, and very knowledgeable! I definitely recommend him! David introduced me to the General Manager, Chris Anderson, while I was there. Chris was also a pleasure to meet. He seemed to really care about my needs and was willing to do what it took to earn my business. The Floor Manager found my desired vehicle at another dealership and had it transferred to Fort Bend Toyota within a few hours! I couldn't ask for a more responsive Floor Manager (unfortunately I can't recall his name). Ashir in the accounting department was top-notch as well. He was humorous, but at the same time, very professional. I look forward to picking up my Highlander this Thursday after the accessories have been installed! Chris, David, Ashir, and the Floor Manager make this dealership a five star facility! Excellent job, guys!!! -Chris Stolle More
Pleasant New Car Buying Experience Contacted Fort Bend Toyota via internet requesting a price and availability of a new 4Runner. Bibin replied promptly with a good offer, and we set up Contacted Fort Bend Toyota via internet requesting a price and availability of a new 4Runner. Bibin replied promptly with a good offer, and we set up an appointment to view the vehicle. This was hands down the easiest car buying experience I've ever had. I had done a lot of research up front, but the questions I did have Bibin answered easily - showcasing excellent knowledge of the products they sell. Dealing with him was great, he is very like-able, no pressure, no games, just a positive and pleasant experience overall. I could not be happier with our new 4Runner (and the buying experience at Fort Bend Toyota)! More
Marco Ledesma I purchased a pre owned Forte from Marco Ledesma. He was very friendly, knowledgeable and courteous. I would definitely recommend him and Fort Bend I purchased a pre owned Forte from Marco Ledesma. He was very friendly, knowledgeable and courteous. I would definitely recommend him and Fort Bend Toyota. More
Quick and Easy After a not-so-great experience with another dealership, I contacted Bibin through the online sales app. He made the car buying experience a breeze! After a not-so-great experience with another dealership, I contacted Bibin through the online sales app. He made the car buying experience a breeze! I told him exactly what I wanted and he didn't just search what was on the lot, he actually found what I wanted. Anyone looking for a car buying experience without a hassle, call Bibin! More
Rudest person the sales manager (Martin Morcho)is one of the rudest person i have ever spoken to, we were negotiating on the price and decided on the final price a the sales manager (Martin Morcho)is one of the rudest person i have ever spoken to, we were negotiating on the price and decided on the final price and we were trying to reduce the price by 300$ as it had a different color trunk mat (we had to buy it from outside). Then this guy showed up out of the blue and asked us weather we are paying the price he quoted or not ,we were trying to enplane him but he asked us to leave. after all this mess we went back to the store 2 days later and this time it was even worst we did not get a straight answer from any one they were treating us as beggars after a long wait and after talking to several people a guy showed up and again told us that there are several showrooms in Houston and asked us to go some ware else.this was the most humiliating thing, these people don't know how to deal with costumers.when we are planing to buy something worth more than 25,000 any one would look for a deal right,i will never visit these people and hopefully after reading this any future costumer would think twice before dealing with them ( don't get me wrong the sales persons there are really nice and helpful but the higher ups there are the problem) More
Was looking for a used Toyota Camry in good shape. Marco and Jason helped me find what I was looking for at a good price. I was able to purchase the vehicle without a problem. Would definately come back t and Jason helped me find what I was looking for at a good price. I was able to purchase the vehicle without a problem. Would definately come back to Fort Bend Toyota again. More