Steve Austin's Auto Group Inc.
Bellefontaine, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 33 reviews
This is by far the worst experience I have ever had at a dealership. I took my car in after hitting a deer and from the start they did not want anything to do with me. Bryce Hensley the body shop manager tr dealership. I took my car in after hitting a deer and from the start they did not want anything to do with me. Bryce Hensley the body shop manager treated me with disrespect from the start telling me they could nit get parts and I needed to find them. After al of that they decided to go aftermarket and that’s not a problem as long as it looks good. So this is where more problems come from the entire time Bryce said he wanted to make sure it wasn’t totaled for me but as he is saying this he priced my insurance OEM. To someone who doesn’t work in a dealership that means brand new and all I got were junk yard parts that are way cheaper. So a couple months go by and I get the car out and I notice the paint is pealing so not mad I take it in to get it looked and and to have them fix it no big deal. Bryce then told me it was my fault and said I scraped it but from myself and people who paint cars I have been told that there was no adhesive used to keep the paint on and now I’m stuck with a car that is messed up and nothing will be done who knows if the rest of the car is painted the same way. So I’m conclusion Bryce Hensley is a rude, and inconsiderate and I would recommend everyone to stay away. PS. Hunter corbett More
I bought my range rover the salesman Dave Woods went above and beyond along with the service dept. The transaction was quick in and out. I would buy from them again ! above and beyond along with the service dept. The transaction was quick in and out. I would buy from them again ! More
I come to you to get my Truck serviced and to get the I come to you to get my Truck serviced and to get the oiled change and they always remember me. Always friendly and take time to talk to me and answe I come to you to get my Truck serviced and to get the oiled change and they always remember me. Always friendly and take time to talk to me and answer any questions i may have. Thanks. More
Fast and fair All employees were friendly and helpful. Service was excellent and I will recommend this dealership to friends and family. The only dealership I wil All employees were friendly and helpful. Service was excellent and I will recommend this dealership to friends and family. The only dealership I will be using in the future. More
Excellent Service!! I always walk out of Steve Austin's knowing my car is fixed correctly and that I was given the best care/support! They take care of you and provide t I always walk out of Steve Austin's knowing my car is fixed correctly and that I was given the best care/support! They take care of you and provide the details so there is no questions!! More
Excellence I search many dealerships on the internet and found Steve Austin's price for the car that I was interested in to be extremely competitive. Asked for c I search many dealerships on the internet and found Steve Austin's price for the car that I was interested in to be extremely competitive. Asked for certain service items to be completed on car before purchase and they did an excellent job in correcting all the issues that I found. They actually delivered the car to our home. Very "Friendly" place to purchase a car and would highly recommend this dealership. . More
Great experience buying a used truck Kelly made us feel special and made buying a used truck a great experience. Steve Austin's repaired a broken latch for the console at their expense. W Kelly made us feel special and made buying a used truck a great experience. Steve Austin's repaired a broken latch for the console at their expense. We had a trailer brake installed and it was done in a very efficient manner. More
Great job again We just received our third vehicle from Ed Tehan of Steve Austin Auto Group. This is how car buying should go, easy, hassle free, and enjoyable. Tha We just received our third vehicle from Ed Tehan of Steve Austin Auto Group. This is how car buying should go, easy, hassle free, and enjoyable. Thanks for the great response and support. More
Service department Fantastic response time to my request for service. I take all of my business to Steve Austin's. I bought my 2016 Impala there and would recommend them Fantastic response time to my request for service. I take all of my business to Steve Austin's. I bought my 2016 Impala there and would recommend them to anyone looking for Knowledgeable and very competent people. More


