Back

Steve Lewis Subaru

Hadley, MA

4.8
3,377 Reviews

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,377 reviews

March 25, 2021

In a ideal dealership setting it would be nice to have a larger expanded showroom and facilities I suggest this criticism because of the Covid-19 health crisis we are currently experiencing. More

by 765MMARTIN@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Benny Cruz, Matt Tirrell, Jack Walczak, Jason Bastia
Mar 25, 2021 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Joe Clark General Manager

March 25, 2021

This was the third time we worked with Tyler and he was excellent laying out accurately all our option. Dave was the best business manager I ever worked with. They are both an asset to your dealership. More

by JFCRUGBY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear Tyler and David were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 25, 2021

Bought my 2nd Outback and service by the team was excellent. From advice on options, to delivery and selection of service extensions, I was pleased with the professionalism and friendliness of all. More

by craigbmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Jack Walczak, Jason Bastia
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you, Craig, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

March 25, 2021

Excellent service. Jesse Szewczyk treated me like gold. Very professional, courteous, efficient, and delivered as promised. It makes all the difference to my very hectic schedule. Keep it going! More

by RICEPIPER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for your review and kind words for Jesse. We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

March 25, 2021

I just bought a 2021 Subaru Forester from Tyler Martin on March 3. He has been excellent with me and it has been a great experience. This is my first Subaru. I came back to see him to pick up a part ordered More

by JESUSETERNALLIFE715@gmail.com
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tyler Martin
Apr 08, 2021 -

Steve Lewis Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to me so that we can speak directly, I’d love to address your concerns in detail. Joe Clark General Manager

March 25, 2021

Jesse Szewczyk was attentive and professional, going the extra mile in providing excellent service. Just what you want when you have a car problem. Thank you. More

by BLYNCH108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Mar 25, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jesse and the team, and we look forward to working with you again! Joe Clark General Manager

March 25, 2021

As a dealership and service center they are on par with others What truly sets Steve Lewis apart is the people who work there The Staff is amazing More

by DONE354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Jon Kubik, Terra Hondrogen, Jack Walczak
Mar 25, 2021 -

Steve Lewis Subaru responded

It's great to hear that we were able to deliver such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

March 25, 2021

Joe clark looked for my vehicle with 5 miles on it and had it delivered which I was looking for and was a pleasure working with Tyler was also a pleasure working with and the forester is everything I expe More

by LENGIEZADANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler martin, Joe Clark, Jack Walczak
Mar 26, 2021 -

Steve Lewis Subaru responded

Thank you so much for choosing Steve Lewis Subaru! Congrats on your new Forester, and please let us know if we can be of any more assistance! Joe Clark General Manager

March 25, 2021

Steve Lewis Subaru rocks! They answer all my questions, are friendly, go above and beyond, and quote service time accurately. This last service visit, they noticed my windshield was streaky and put on new More

by Heidi from Springfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse., Benny Cruz, Terra Hondrogen
Mar 26, 2021 -

Steve Lewis Subaru responded

Thank you, Heidi, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

March 25, 2021

The people who work at this dealership are kind, helpful, and knowledgeable. I recommend this dealership to others and will definitely go back if my vehicle needs service again in the future. More

by katringris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Mar 26, 2021 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

...
81
...