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Steve Rogers Ford
Waterville, OH
220 Reviews
When the time comes to find your next new Ford, used, or certified pre-owned vehicle in Whitehouse, OH it is time to see us at Steve Rogers Ford. Here you will find an outstanding selection of new Ford cars, trucks, and SUVs that are sure to be exactly what you are looking for. But that’s not all because in addition to our new Ford inventory we also have an impressive selection of used Ford vehicles and many of the most popular models from a variety of other automakers. Stop by our new showroom in Whitehouse today to see what we have available, or shop online before you come in.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 220 reviews
June 09, 2025
Salesman, Michael Beltram, said he would repair an issue on the used car that we purchased prior to us taking ownership. We believed the repair had been done and purchased the car and drove it home only to on the used car that we purchased prior to us taking ownership. We believed the repair had been done and purchased the car and drove it home only to find out that the issue had not been repaired. We had to pay over $650 to have the repair done correctly with our trusted mechanic and not at Steve Rogers Ford. I will never go back to this dealership for a car or service again. They also said that the price of the car had gone up since we test drove it due to all of the interest in the car. That's not how this works. Highly unimpressed. More
by cmcmichele17
Verified CustomerEmployees Worked With
Michael Beltram
June 06, 2025
Dennis was great and I love my new Ford Escape! Great team at Steve Roger’s Ford! Great team at Steve Roger’s Ford! More
by KENZIEWARREN2021
June 02, 2025
Other than dirty fingerprints all over the glovebox, the service was good. I was used to getting a car wash with service, but maybe that is not a thing anymore (or was only at a Lincoln dealership?). service was good. I was used to getting a car wash with service, but maybe that is not a thing anymore (or was only at a Lincoln dealership?). More
by HOLLY.WARNER
Employees Worked With
Other Employees :
Above says sales dept? I was in service & do not recall a name. Sorry!
May 29, 2025
Service was fantastic! They worked with us every step of the way to make sure the experience was fantastic. I would highly recommend! They worked with us every step of the way to make sure the experience was fantastic. I would highly recommend! More
by CKEERSM
Employees Worked With
May 18, 2025
If an oil change coupon states a price and the price will actually be higher, you should say so beforehand. Surprise! I could have gone to the shop around the corner for the price I ended up paying. I won actually be higher, you should say so beforehand. Surprise! I could have gone to the shop around the corner for the price I ended up paying. I won't nitpick about anything. It's the money. It's always the money. More
by DEBORAHSPYCHALSKI
Employees Worked With
May 16, 2025
Great working with Kristy! She made buying a car such a pleasure and so easy. I will recommend working with Kristy to anyone I can. She made buying a car such a pleasure and so easy. I will recommend working with Kristy to anyone I can. More
by BRYAN MANSFIEL
Employees Worked With
May 13, 2025
Worked with Michael Beltran who went above and beyond to get us the vehicle we wanted. When we picked up the vehicle, everything was prompt and complete, we were on the road in 30 minutes!!! Thank you Mich get us the vehicle we wanted. When we picked up the vehicle, everything was prompt and complete, we were on the road in 30 minutes!!! Thank you Michael and Steve Rogers Ford!!! More
by B$/LY$H
Employees Worked With
Michael Beltran
May 13, 2025
Very knowledgable and curtious. Customer service was great! Always kept me informed of service time. Customer service was great! Always kept me informed of service time. More
by TIGERRITZ
May 09, 2025
The service work is fine. .. however, one of the employees is very rude (to everyone) and especially discourteous to women. Nate (Nathan???) needs to learn how to properly inte .. however, one of the employees is very rude (to everyone) and especially discourteous to women. Nate (Nathan???) needs to learn how to properly interact with customers. Rolling his eyes, slamming down papers... not exactly what we look for in proper customer service interaction. More
by maxryan
