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Steve Rogers Ford
Waterville, OH
215 Reviews
When the time comes to find your next new Ford, used, or certified pre-owned vehicle in Whitehouse, OH it is time to see us at Steve Rogers Ford. Here you will find an outstanding selection of new Ford cars, trucks, and SUVs that are sure to be exactly what you are looking for. But that’s not all because in addition to our new Ford inventory we also have an impressive selection of used Ford vehicles and many of the most popular models from a variety of other automakers. Stop by our new showroom in Whitehouse today to see what we have available, or shop online before you come in.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 215 reviews
May 18, 2025
If an oil change coupon states a price and the price will actually be higher, you should say so beforehand. Surprise! I could have gone to the shop around the corner for the price I ended up paying. I won actually be higher, you should say so beforehand. Surprise! I could have gone to the shop around the corner for the price I ended up paying. I won't nitpick about anything. It's the money. It's always the money. More
by DEBORAHSPYCHALSKI
Verified CustomerEmployees Worked With
May 16, 2025
Great working with Kristy! She made buying a car such a pleasure and so easy. I will recommend working with Kristy to anyone I can. She made buying a car such a pleasure and so easy. I will recommend working with Kristy to anyone I can. More
by BRYAN MANSFIEL
Employees Worked With
May 13, 2025
Worked with Michael Beltran who went above and beyond to get us the vehicle we wanted. When we picked up the vehicle, everything was prompt and complete, we were on the road in 30 minutes!!! Thank you Mich get us the vehicle we wanted. When we picked up the vehicle, everything was prompt and complete, we were on the road in 30 minutes!!! Thank you Michael and Steve Rogers Ford!!! More
by B$/LY$H
Employees Worked With
Michael Beltran
May 13, 2025
Very knowledgable and curtious. Customer service was great! Always kept me informed of service time. Customer service was great! Always kept me informed of service time. More
by TIGERRITZ
May 09, 2025
The service work is fine. .. however, one of the employees is very rude (to everyone) and especially discourteous to women. Nate (Nathan???) needs to learn how to properly inte .. however, one of the employees is very rude (to everyone) and especially discourteous to women. Nate (Nathan???) needs to learn how to properly interact with customers. Rolling his eyes, slamming down papers... not exactly what we look for in proper customer service interaction. More
by maxryan
May 04, 2025
I came in for an oil change. I asked for one thing that I wanted checked out. The brake pads were throwing brake dust like crazy. The pads were installed by SR Ford as well as ov I asked for one thing that I wanted checked out. The brake pads were throwing brake dust like crazy. The pads were installed by SR Ford as well as over ten thousand dollars worth of service. Nate completely ignored me. He either refused to look into it and didn't care. The PR at the desk conisinding and judgemental. I paid eighty percent of ten thousand dollars in advance. I come in to pick up and the women says real hateful and demeaning " Oh your a self pay ". I said " You better go find my seventy five hundred dollar check". I guess she just doesn't like sixty year olds with longer hair and _____ More
by MJTTOWN1010
Employees Worked With
Nate, in service might keep me from coming back.
May 03, 2025
Steve Rogers Ford made my service experience convenient and satisfying. I was pleased with the attention to detail and the prompt turn around. and satisfying. I was pleased with the attention to detail and the prompt turn around. More
by maryannamori
Employees Worked With
April 29, 2025
Great customer service experience with the Steve Rogers Ford team! Highly recommended for leasing, sales, and service! Ford team! Highly recommended for leasing, sales, and service! More
by bennermt
