Steve Rogers Ford - Service Center

Nate was the person that helped us at the counter. He was rude and gave the impression he didn’t want to help with anything. We had a prescheduled appointment for an oil change and ended up waiting ov He was rude and gave the impression he didn’t want to help with anything. We had a prescheduled appointment for an oil change and ended up waiting over 2 hours for it to be done. When we told him we had the premium plan, he told us we were wrong without any further explanation. He then charged us for 2 different types of oils for our oil change. They also didn’t reconnect the tire pressure sensors until we pointed out it needed to be done. We’ll never return to this location or recommend it to anyone else. More

I am very unsatisfied with Ford right now. I have had a recall on my car, which has taken months to get fixed. I called Ford myself to resolve this. When I went in last week, it STILL wasn't f I have had a recall on my car, which has taken months to get fixed. I called Ford myself to resolve this. When I went in last week, it STILL wasn't fixed. Now it needs more parts because My right side panel flew off in December. I shouldn't have to call Ford to resolve to fix this. I have called several times there and also went in and talked with the parts department. could you reach out to get My Car fixed !!! More

I don't think I should have been charged $150 to have my car hooked up to a computer that took 30 seconds. car hooked up to a computer that took 30 seconds. More

Great people, great place to do business! Very organized and clean place also. Thank You! Very organized and clean place also. Thank You! More

All good. No problem on time and called when ready. Thank you all involved. See ya No problem on time and called when ready. Thank you all involved. See ya More

Friendly staff , and very informative about vehicle issues . I would recommend this dealership to others. issues . I would recommend this dealership to others. More

Very friendly time the job took to do very good love Ford pass points afterwards pass points afterwards More

Awesome smiling folks. Great customer waiting lounge. Was able to pick up my parts order at the same time. Great customer waiting lounge. Was able to pick up my parts order at the same time. More

Completed the service on time, called me when done, advised me I could use my points for payment, great service. advised me I could use my points for payment, great service. More

I was very disappointed in the service. It was like the serviceman was trying to nickel and dime me for whatever he could. If I can't trust a Ford serviceman I might as well go elsewhere. It was like the serviceman was trying to nickel and dime me for whatever he could. If I can't trust a Ford serviceman I might as well go elsewhere. More