Steve Rogers Ford - Service Center

Completed the service on time, called me when done, advised me I could use my points for payment, great service. advised me I could use my points for payment, great service. More

I was very disappointed in the service. It was like the serviceman was trying to nickel and dime me for whatever he could. If I can't trust a Ford serviceman I might as well go elsewhere. It was like the serviceman was trying to nickel and dime me for whatever he could. If I can't trust a Ford serviceman I might as well go elsewhere. More

Other than dirty fingerprints all over the glovebox, the service was good. I was used to getting a car wash with service, but maybe that is not a thing anymore (or was only at a Lincoln dealership?). service was good. I was used to getting a car wash with service, but maybe that is not a thing anymore (or was only at a Lincoln dealership?). More

If an oil change coupon states a price and the price will actually be higher, you should say so beforehand. Surprise! I could have gone to the shop around the corner for the price I ended up paying. I won actually be higher, you should say so beforehand. Surprise! I could have gone to the shop around the corner for the price I ended up paying. I won't nitpick about anything. It's the money. It's always the money. More

Very knowledgable and curtious. Customer service was great! Always kept me informed of service time. Customer service was great! Always kept me informed of service time. More

The service work is fine. .. however, one of the employees is very rude (to everyone) and especially discourteous to women. Nate (Nathan???) needs to learn how to properly inte .. however, one of the employees is very rude (to everyone) and especially discourteous to women. Nate (Nathan???) needs to learn how to properly interact with customers. Rolling his eyes, slamming down papers... not exactly what we look for in proper customer service interaction. More

I came in for an oil change. I asked for one thing that I wanted checked out. The brake pads were throwing brake dust like crazy. The pads were installed by SR Ford as well as ov I asked for one thing that I wanted checked out. The brake pads were throwing brake dust like crazy. The pads were installed by SR Ford as well as over ten thousand dollars worth of service. Nate completely ignored me. He either refused to look into it and didn't care. The PR at the desk conisinding and judgemental. I paid eighty percent of ten thousand dollars in advance. I come in to pick up and the women says real hateful and demeaning " Oh your a self pay ". I said " You better go find my seventy five hundred dollar check". I guess she just doesn't like sixty year olds with longer hair and _____ More

Steve Rogers Ford made my service experience convenient and satisfying. I was pleased with the attention to detail and the prompt turn around. and satisfying. I was pleased with the attention to detail and the prompt turn around. More

Great customer service experience with the Steve Rogers Ford team! Highly recommended for leasing, sales, and service! Ford team! Highly recommended for leasing, sales, and service! More

This has been the most positive dealership experience I’ve had in the Toledo metropolitan area. I purchased this Maverick new in 2021 at Maumee Brondes Ford, and have been searching for respectable servi I’ve had in the Toledo metropolitan area. I purchased this Maverick new in 2021 at Maumee Brondes Ford, and have been searching for respectable service ever since. Steve Rogers service advisors were respectful and informative. Their service technicians performed requested services, and were mindful of the condition they left my vehicle in. More