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Steve White Volkswagen Audi - Greenville

Greenville, SC

4.7
1,068 Reviews
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100 Duvall Drive

Greenville, SC

29607

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Showing 1,068 reviews

December 23, 2023

Service representative was very helpful and informative. Dealership was able to work me in the same week. More

by Mitch VanSickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Scully
Jan 22, 2024 -

Steve White Volkswagen Audi - Greenville responded

Always our pleasure, Mitch! Thank you for choosing Steve White Volkswagen and continue to take care!

December 23, 2023

Great dealership. People are very helpful and knowledgeable. Only reason 4 not 5 stat is the first day I came here I was judged by a few the way I was dressed... But I More

by jeffhamme.sofaking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin and Zach , Brian Scully
Jan 22, 2024 -

Steve White Volkswagen Audi - Greenville responded

Jeffrey, please pardon the delayed response to your feedback. Thank you so much for taking the time to share and for still choosing Audi Greenville after your initial, unfortunate experience. This issue will be addressed corporately, as we do not tolerate such behavior/ There is no part to dress when walking into our doors. So sorry you experienced that as you deserve better, and next time, we absolutely will do better. Thank you again, and continue to take care.

December 22, 2023

Great dealership, great team, top notch salesman. If you want a true professional ask for Andre Levine. This is the second car I've brought from this dealership and Andre and once again I leave a 10 More

by bjones444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Scully
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Awesome! I will be sure to share your message with Andre. Thank you so much for your repeat business at Steve White Volkswagen, and congratulations on your newest car purchase! Continue to take care.

December 22, 2023

Audi Greenville fit me in late on a Friday afternoon for a battery issue with my Q5. They got me in and out in no time. Super job! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Illsley
Jan 22, 2024 -

Steve White Volkswagen Audi - Greenville responded

Awesome! Thanks for taking the time to share your experience at Audi Greenville, David!

December 22, 2023

Tyler assisted me and was very helpful and thorough with explaining my car issues to me! I really appreciated the great customer service from him! More

by louveniacarlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 22, 2024 -

Steve White Volkswagen Audi - Greenville responded

Louvenia, thank you for taking the time to share! If there is anything we can do to earn your 5-star rating at Steve White Volkswagen, we would appreciate the opportunity to hear from. Thanks again and take care!

December 22, 2023

My car is skipping since I picked it up from service and it was not doing that before . I was told the spark plugs need replacing and that wasn’t listed on my initial 27 point inspection. I’m disappoint More

by Grammy.11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Please pardon the delayed response to your message, Terri. I know our Service Manager, Donnie, was actively working to resolve this when it initially occurred and called you all immediately. I sincerely apologize we dropped the ball with providing you with the customer service you deserve. I hope we were able to get this rectified and that we have the opportunity to provide you with exceptional customer service in the future. Thank you and take care.

December 21, 2023

Excellent service. The people working in service was so kind. Kept me informed. Thank you. More

by jakmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Stitch
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Thank you for taking the time to share your kind words and 5-star rating!

December 21, 2023

Made a recent visit for routine service - very professional and quick service even though they were busy! More

by Bellues95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Wallace - service advisor
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Awesome; that's what we like to hear! Thank you for choosing Steve White Volkswagen!

December 21, 2023

Everyone was extremely nice and helpful. A huge thank you to Garrett, Steve, and Bailey for helping us get our grandson into a reliable vehicle. Anyone needing a car should definitely go More

by pcapps61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett, Steve, Bailey
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Oh awesome, and congratulations to your grandson! I will be sure to get your kind words to the guys! Thank you for taking the time to share, and welcome to the Steve White Volkswagen family!

December 21, 2023

Does unnecessary services on vehicles without considering the cost to the customer. Why would you balance, rotate and align tires if the tires are nearly out of tread AND try to sell tires AFTER doing all th More

by Haseymour23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Wallace
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Please pardon the delayed response to your feedback that is very important to us. When your message was initially received, it was forwarded to the respective service managers, however, we could not locate your name or information. Please let me know how I can be of further assistance.

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