
Steve White Volkswagen Audi - Greenville
Greenville, SC
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Avoid Audi dealership at all costs. Came in to view cars listed on website and was directed to salesperson, Tony. Had multiple cars - new & used on lot, but, ALLEGEDLY, the ne Came in to view cars listed on website and was directed to salesperson, Tony. Had multiple cars - new & used on lot, but, ALLEGEDLY, the new ones were all sold, or other “issues”. (Btw- had to go back the following week- the new ones were still there)! Ultimately, guided into used, and coached as best value based on “warranty”. Tony seemed nice enough initially, when sale was in process, but once deal was in process, saw complete different side. Not first time buying car- new or used- and had feeling to leave, but didn’t. Big regret. What happened next became a nightmare. Finance manager was pretty rude throughout. Claimed he couldn't work w my pre-approved finance company- another flag that I should have left, especially since I had a pending deal at a different dealer elsewhere, with more inventory. Finance mgr, in midst of transaction, said GAP was a MUST must to get financed, though not required per paperwork, nor was it required with my finance company. I wanted AUDI CARE and he denied my need for it. Go fig. Traded car into them, which they didn’t finalize on their end, yet they quickly sold or traded elsewhere. However, it was not closed out with my former finance company for roughly 2 months. To avoid taking hit on credit, i continued payments on old vehicle at same time. Save yourself the hassle! Drive to Charlotte, Columbia, wherever… More
Came in without an appointment and was promptly taken care of , I was fortunate ! Great service. I will definitely make an appointment next time ! care of , I was fortunate ! Great service. I will definitely make an appointment next time ! More
Kaitlyn and Donna both helped me tremendously on purchasing my enthusiast car yesterday. I HIGHLY recommend Kaitlyn, she's very knowledgeable on her brand and takes pride in her work. I'll gladly re purchasing my enthusiast car yesterday. I HIGHLY recommend Kaitlyn, she's very knowledgeable on her brand and takes pride in her work. I'll gladly reach out to her again! More
We (Wife and I) drove up from Sandy Springs,Ga Eddie was the best we actually worked on the deal on the way to the dealership. We got there at closing time but we were able to test drive drive the and close the best we actually worked on the deal on the way to the dealership. We got there at closing time but we were able to test drive drive the and close the deal with David he was very entertaining. I feel we got a fair deal with the way prices are now. If I we can’t find our next car local and this dealership has it I will definitely come back. More
Spoke with the sales manager (Tony? ) about a specific car. After setting a day/time to look at it, and driving an hour to go see it, I was informed that particular car had sold weeks b ) about a specific car. After setting a day/time to look at it, and driving an hour to go see it, I was informed that particular car had sold weeks before. Obviously, calls into question the integrity of the entire operation. More
Chaise and Anton were kind, friendly, and answered/addressed all of the questions and/or concerns I had coming in. They worked with me on the things I communicated were important to me. I cam answered/addressed all of the questions and/or concerns I had coming in. They worked with me on the things I communicated were important to me. I came in from out of town to buy a car and they were courteous enough to have the car delivered to me after me concluded the sale. Top notch dealership and Chaise has been the best salesperson I’ve worked with to date. More