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Steve White Volkswagen Audi - Greenville - Service Center

Greenville, SC

4.7
615 Reviews

615 Reviews of Steve White Volkswagen Audi - Greenville - Service Center

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December 23, 2023

Service representative was very helpful and informative. Dealership was able to work me in the same week. More

by Mitch VanSickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Scully
Report | Print
Jan 22, 2024 -

Steve White Volkswagen Audi - Greenville responded

Always our pleasure, Mitch! Thank you for choosing Steve White Volkswagen and continue to take care!

December 22, 2023

Audi Greenville fit me in late on a Friday afternoon for a battery issue with my Q5. They got me in and out in no time. Super job! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Illsley
Report | Print
Jan 22, 2024 -

Steve White Volkswagen Audi - Greenville responded

Awesome! Thanks for taking the time to share your experience at Audi Greenville, David!

December 22, 2023

Tyler assisted me and was very helpful and thorough with explaining my car issues to me! I really appreciated the great customer service from him! More

by louveniacarlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jan 22, 2024 -

Steve White Volkswagen Audi - Greenville responded

Louvenia, thank you for taking the time to share! If there is anything we can do to earn your 5-star rating at Steve White Volkswagen, we would appreciate the opportunity to hear from. Thanks again and take care!

December 22, 2023

My car is skipping since I picked it up from service and it was not doing that before . I was told the spark plugs need replacing and that wasn’t listed on my initial 27 point inspection. I’m disappoint More

by Grammy.11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal
Report | Print
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Please pardon the delayed response to your message, Terri. I know our Service Manager, Donnie, was actively working to resolve this when it initially occurred and called you all immediately. I sincerely apologize we dropped the ball with providing you with the customer service you deserve. I hope we were able to get this rectified and that we have the opportunity to provide you with exceptional customer service in the future. Thank you and take care.

December 21, 2023

Excellent service. The people working in service was so kind. Kept me informed. Thank you. More

by jakmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Stitch
Report | Print
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Thank you for taking the time to share your kind words and 5-star rating!

December 21, 2023

Made a recent visit for routine service - very professional and quick service even though they were busy! More

by Bellues95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Wallace - service advisor
Report | Print
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Awesome; that's what we like to hear! Thank you for choosing Steve White Volkswagen!

December 21, 2023

Does unnecessary services on vehicles without considering the cost to the customer. Why would you balance, rotate and align tires if the tires are nearly out of tread AND try to sell tires AFTER doing all th More

by Haseymour23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Wallace
Report | Print
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Please pardon the delayed response to your feedback that is very important to us. When your message was initially received, it was forwarded to the respective service managers, however, we could not locate your name or information. Please let me know how I can be of further assistance.

December 21, 2023

The experience is always an excellent one. All of my expectations are always exceeded. The staff are always welcoming and helpful. More

by DomJonesC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Very encouraging; thank you! We sincerely appreciate your repeat business and look forward to continuing to take care of your car needs, Dom!

December 20, 2023

Very pleased with the service I received from Steve White. I needed service unexpectedly so I appreciate the quick response. More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

We do our best to be as efficient as possible, so thank you so much for reassuring that! Continue to take care!

December 20, 2023

I have taken my vehicle to Steve White many times and I am always greeted right away and taken care of in a courteous manner! More

by Omar Lederer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Stritch
Report | Print
Jan 24, 2024 -

Steve White Volkswagen Audi - Greenville responded

Omar, what an absolute delight reading your kind words! Thank you so much for your repeat business at Steve White Volkswagen; we'll see you next visit!

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