Steve White Volkswagen Audi - Greenville - Service Center

I have never met a more friendly dealership. Everybody is super friendly and always there for you. Repairs or maintenance checks are done professionally and in a timely manner. Thank you for being my car dea super friendly and always there for you. Repairs or maintenance checks are done professionally and in a timely manner. Thank you for being my car dealership number 1. More

In my past experience, just like this time, Neal Simkins in the service department is SO knowledgeable. He is also a master in customer service advocating for the customer. He's always so pleasant to deal w in the service department is SO knowledgeable. He is also a master in customer service advocating for the customer. He's always so pleasant to deal with! More

The Steve White Volkswagen Service Folks rock. Door latch wore out on my treasured eighteen-year-old GTI; less than 2 hours later I had a new one. Funny thing, this service team led by Neal Simkins, has kept wore out on my treasured eighteen-year-old GTI; less than 2 hours later I had a new one. Funny thing, this service team led by Neal Simkins, has kept this machine in such good shape, I continue to think of it as brand new. I joked with a Steve White employee as I looked over the GTI inventory out on the lot that I like my GTI so much I wanna be buried with it when I pass over. She cackled. More

10K service, March 30 Very hard to believe they did not wash my Passat after the service. They said the machine was broken. When I requested tire rotation for the 10K miles Very hard to believe they did not wash my Passat after the service. They said the machine was broken. When I requested tire rotation for the 10K miles, they wanted to charge me $27 and said tire rotation is only recommended. I wanted to ride with one of the service specialist since I identified a weird noise when accelerating my car. Nobody rode with me and only said the scanning did not identified any issue. Very disappointing experience. More

Today I received excellent customer service. David took the time to explain the problem, how it would be resolved, how long it would take and the cost. Thank U David 4 your courtesy and professionalism. the time to explain the problem, how it would be resolved, how long it would take and the cost. Thank U David 4 your courtesy and professionalism. More

Great and timely service. Enjoyed the experience and professionalism from the service staff. This was my second time taking my car in and they did an excellent job! professionalism from the service staff. This was my second time taking my car in and they did an excellent job! More

Friendly, helpful, informative and I’m always pleased with the service. I am contacted in a reasonable amount of time. And I love that I can be provided with a loaner if needed. with the service. I am contacted in a reasonable amount of time. And I love that I can be provided with a loaner if needed. More

Fair price for the services performed, repaired recall issues satisfactorily (so far!) associate was beyond polite, took time to listen to my concerns and in general went above and beyond. issues satisfactorily (so far!) associate was beyond polite, took time to listen to my concerns and in general went above and beyond. More

Great service and always making sure I walk out satisfied!! They called to inform me that they were waiting on the parts to come in, and as soon as they were done they called to inform me it was re satisfied!! They called to inform me that they were waiting on the parts to come in, and as soon as they were done they called to inform me it was ready. Very nice, Helpful, and informative. Thank you!!! More

Waiting room was very clean and comfortable. Service advisor was great and very informative. I will definitely continue my service needs with Steve White VW. advisor was great and very informative. I will definitely continue my service needs with Steve White VW. More