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Steve White Volkswagen Audi - Greenville - Service Center

Greenville, SC

4.7
614 Reviews

614 Reviews of Steve White Volkswagen Audi - Greenville - Service Center

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January 17, 2024

While test driving a used car, I noticed the low tire light was on for one of the tires. I ended up purchasing the car and was told the tire was fixed. Two days later I find 2 nails in the tire. Called t More

by mikey12563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue
Jan 30, 2024 -

Steve White Volkswagen Audi - Greenville responded

Hi Mr. Licther, I sincerely apologize for any miscommunication and/or inconvenience caused. One of our Sales Managers, Curt Kelley, has tried contacting you to regarding this matter. We would like to make this right and get you taken care of as best we can. Please give Curt a call back at 864-213-1630. Thank you and take care.

January 17, 2024

Steve White Volkswagen Audi - Greenville service is great. They are helpful, kind, and efficient. They do awesome work! More

by emroman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc White, Ron Johnson, Aundra Wilson, Brian Scully
Jan 18, 2024 -

Steve White Volkswagen Audi - Greenville responded

Thank you kindly for your reassuring words!

January 16, 2024

Always Great customer service. Tyler does an awesome job and is a pleasure to deal with. I did not deal with anyone but Tyler. More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler is the only one I dealt with
Jan 17, 2024 -

Steve White Volkswagen Audi - Greenville responded

Thank you for your 5-star rating and feedback, Jack! I will be sure to share your message with Tyler. Take care!

January 15, 2024

Greg was very professional, knowledgeable and responsive regarding maintenance needs for the Q5. X x More

by Audi owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
Jan 17, 2024 -

Steve White Volkswagen Audi - Greenville responded

Thank you for your feedback and 5-star rating! I will be sure share your kind words with Greg; take care!

January 13, 2024

It’s always a pleasant experience when dealing with Steve White Audi! My wife says they spoil us. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Hersey
Jan 17, 2024 -

Steve White Volkswagen Audi - Greenville responded

Michael, it's our pleasure to keep you both taken care of at Audi Greenville! We are truly grateful for your and your wife's repeat business. Continue to take care!

January 13, 2024

Tyler was very communicative and helpful, I would definitely recommend the service to other people who have a VW. More

by ryanjfordham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc White, Ron Johnson, Aundra Wilson, Brian Scully
Jan 17, 2024 -

Steve White Volkswagen Audi - Greenville responded

Ryan, thank you for taking the time to share your experience at Steve White Volkswagen! Take care and we will see you next visit!

January 13, 2024

I had a great experience! Tyler, in the service department, explained things to me clearly and was very nice. Everything was completed in a timely manner and I received a vide More

by Chanks912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 18, 2024 -

Steve White Volkswagen Audi - Greenville responded

Awesome! Thanks for sharing your experience at Steve White Volkswagen, Christie! We look forward to continuing to take care of your car needs in the future.

January 13, 2024

Outstanding customer service. Staff are very kind and the establishment is very clean. Wonderful experience. Always provided quality services and maintenance for my vehicle. Highl More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The entire service team deserves recognition , Marc White, Ron Johnson, Aundra Wilson, Brian Scully
Jan 17, 2024 -

Steve White Volkswagen Audi - Greenville responded

Brian, WOW! Thank you for sharing your incredibly encouraging and reassuring feedback! We sincerely appreciate your recommendation and look forward to continuing to meet your expectations at Audi Greenville! Take care.

January 12, 2024

Had a small concern while on a visit to Greenville from NY. They took me right in. Jay Hersey & all the staff were terrific. More

by nsrights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Hersey
Jan 18, 2024 -

Steve White Volkswagen Audi - Greenville responded

Great! We appreciate the opportunity to get you taken care of at Audi Greenville during your visit. Take care and know you always have an "Audi Home" with us no matter the distance!

January 12, 2024

Had my car in today for a tire replacement. Patrick, the service advisor, was very friendly and knowledgeable. The techs did a quick and proficient job replacing my tire. More

by elise.bugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 18, 2024 -

Steve White Volkswagen Audi - Greenville responded

That's what we like to hear, so thank you for taking the time to share! Continue to take care and enjoy your pristine Volkswagen!

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