Steve White Volkswagen Audi - Greenville - Service Center

Such an awesome place My wife and I stopped in here for a license plate frame over the holidays, and I have to say that Oliver was such a nice kid. He showed us a few style My wife and I stopped in here for a license plate frame over the holidays, and I have to say that Oliver was such a nice kid. He showed us a few styled for our Q7, and made our decision based on the stock he had available. Oliver is not only a nice kid, but he's also from Jersey (where we drove down from in the Q7). If NJ Audi dealers had employees as competent as Oliver, they'd have customers lined up. More

Outstanding Service I love the experience I receive from Steve White VW. The staff is friendly and helpful. The service center is comfortable and I'm able to work while I I love the experience I receive from Steve White VW. The staff is friendly and helpful. The service center is comfortable and I'm able to work while I wait on my car with their Wi-Fi and other comforts... More

Total excellence My husband and I have purchased three vehicles from Steve White VW/Audi since 2009 (Routan, Jetta, Passat), and all of our service needs have been met My husband and I have purchased three vehicles from Steve White VW/Audi since 2009 (Routan, Jetta, Passat), and all of our service needs have been met by the in-house service department. We are now officially a VW family, and we absolutely do not trust our vehicles to anyone else. We feel that we are always given good advice but honest suggestions, and we rely on their knowledge to keep us safe on the road. This dealership is obviously well-managed with a high emphasis on customer service, and it is demonstrated in all they do. Thank you for your professional approach! More

Outstanding service from the whole crew The service and parts department go out of their way to assist us with our 3 vehicles. I drive over an hour to bring in our cars for service and they The service and parts department go out of their way to assist us with our 3 vehicles. I drive over an hour to bring in our cars for service and they work with my schedule as well as, making sure if I need a ride that one is available. We have continued with the dealership for years because of the professional sales and service departments, who treat us with exceptional service even after the sale. More

I purchased a new Jetta TDI Some time ago, And Have to say i traded the car mainly because of service dept.. I like to know that when i purchase a new vehicle ,that if i have any issues, I can feel comfor say i traded the car mainly because of service dept.. I like to know that when i purchase a new vehicle ,that if i have any issues, I can feel comfortable with the service Dept. I actually believe they dont know how to work on Diesel Vehicles.Well anyway, Traded the car, went with chevrolet, Will not ever purchase a VW, And for sure not Steve White in Greenville,SC More

Purchasing experience was probably the most pleasant thing at this dealer. The trouble started even during warranty/service covered time. Their friendliness, and willingness to help w/anything that is thing at this dealer. The trouble started even during warranty/service covered time. Their friendliness, and willingness to help w/anything that is the dealers responsibility was really horrible, and this was not only 1 time experience. Same happened on repeated visits. After the warranty is out - would NOT ever visit this dealer. For the same reason I would have really hard time recommending anybody to this dealer - which is shame b/c their sells team was actually very pleasant. Their horrible service is NOT worth saving $500 +- so. More

I moved to the area 2 years ago and have gone to Steve White for all my regularly scheduled maintenance as well as a few repairs. I have always been treated with courtesy and friendliness by everyone the White for all my regularly scheduled maintenance as well as a few repairs. I have always been treated with courtesy and friendliness by everyone there even though I did not purchase my vehicle from them. I usually wait for my vehicle but I have also used the courtesy transportation which has proved very convenient. More

I recently had my new VW Jetta TDI into the Steve White service department in order to obtain some minor adjustments. I placed a call and requested same day service. Neal Simkins (service advisor)was ver service department in order to obtain some minor adjustments. I placed a call and requested same day service. Neal Simkins (service advisor)was very friendly, accommodating and provided great customer service. The waiting room was very clean and comfortable while providing coffee, soft drinks, snacks, tv and wireless internet. I was completely satisfied with the service work and it was completed on a timely basis. The service department (dealership) also washed the car prior to delivering it to me. All the above provided for a pleasant experience and I was completely satisfied with the service excellence of the Steve White associates. More

2009 Jetta Wagon developed ticking noise while I was 900 miles from home. This was the closest dealership, so I brought them the car. They got me an appointment the next morning, diagnosed a manufacturer' miles from home. This was the closest dealership, so I brought them the car. They got me an appointment the next morning, diagnosed a manufacturer's defect, lent me a 2010 Jetta for two days, overnighted the parts, did the warrantee repair and the 30K service which was almost due, and got me back on the road again. They were extremely pleasant and courteous (and very apologetic for the problem!) Excellent service. Lisa More

I am always able to get an appointment when I need it and at a convenient time for me since I live more than 30 miles from the dealership. The service recommendations, the quality of the work and my car's pe at a convenient time for me since I live more than 30 miles from the dealership. The service recommendations, the quality of the work and my car's performance has been exceptional in every way. This is my third AUDI A6 since 1997 and I fully intend to replace it, when needed, with another A6 and will purchase it from Steve White because of their commitment to my satisfaction and top performance from my car. Rod Harley Lake Blalock Spartanburg, SC More