Steve White Volkswagen Audi - Greenville - Service Center

My first experience with Steve White service and it was great! Staff were very informative and friendly. There were snacks and drinks available along with reading material to make the wait for service as p great! Staff were very informative and friendly. There were snacks and drinks available along with reading material to make the wait for service as pleasureable as possible. The facilities were very neat and clean. Will definitely bring my Audi back to Steve White for service. More

I gave my 100,000 mile service experience at Steve White VW/Audi a 5 overall because the service done was professional and complete and the technicians did what I asked for in a thorough and timely manner. VW/Audi a 5 overall because the service done was professional and complete and the technicians did what I asked for in a thorough and timely manner. I found it a pleasure dealing with Jeff Wyatt for scheduling the service, and especially for the call back updates on the progress of the work and on recommendations for replacement tires for my car. The appointment was scheduled for when I wanted it and the work was done within the timeframe promised and at the price I was quoted. More

The dealership told me what the service was that needed to be performed and what it would cost. We set up the appt. date and time and I received 2 emails concerning the appt. as reminders. They took the to be performed and what it would cost. We set up the appt. date and time and I received 2 emails concerning the appt. as reminders. They took the car on time, gave me an update on status mid way and finished the service on time, including a car wash. The dealership service waiting area is clean and comfortable. More

Great Dealership to work with customers. Friendly curteous staff who are willing to help the customer with all issues. Additionally, offers transportation during service if you like ~ a real asset i curteous staff who are willing to help the customer with all issues. Additionally, offers transportation during service if you like ~ a real asset if your service is lengthy. You can visit the area or shop. More

My 2006 Beetle had a few things that needed attention. The brakes needed work. Got that done. Headlights needed repair. DONE. The driver side window was loose and causing some noise and concern. FIXED! Al The brakes needed work. Got that done. Headlights needed repair. DONE. The driver side window was loose and causing some noise and concern. FIXED! Also, my daughter had apparently run over something and caused some uncommon damage near the radiator that was causing a suspicious noise. REPAIRED! Got everything done at the dealership with the guys I know have the best, most up to date experience for my vehicle. Price was very good. Service was fast. We checked in with Neil and got the most friendly assistance you could ask for. He knew everything about the work that should be done, explained the work and time needed for the repairs, put his best trained guys on each repair, and then found the warranty and service notices required to make sure VW was doing their part to support the quality of product they always taut. Just awesome. Bottom line, the repairs couldn't have been done any better. I was totally impressed. Noone but Neil and his crew at Steve White VW will be working on our BEETLE for a long time! THANKS GUYS! More

Steve White Volkswagon is a great place for servicing your VW! The waiting area is very comfortable with too many ammenities to list. The prices are a little steep, but I suppose that's the cost of qua your VW! The waiting area is very comfortable with too many ammenities to list. The prices are a little steep, but I suppose that's the cost of quality workmanship and serene waiting environment. More

I own two VW vehicles: A 2003 GTI and a 1978 Westfalia Camper. I brought the camper to the dealership in March, 2008 for service and was directed to a local mechanic in Easley, SC, as such a vehicle was n Camper. I brought the camper to the dealership in March, 2008 for service and was directed to a local mechanic in Easley, SC, as such a vehicle was no longer serviced at the dealer level. I was satisfied with the local mechanic's work on the Westfalia. As he was recommended by the dealer, and as my GTI was no longer under warranty, I decided to get it serviced by him as well. In August, 2008, I had the local mechanic perform a 40K service on my GTI. I had noticed a gradual decline in its MPG rate and brought this to his attention as an indication of the engine becoming less efficient. He turned it up and the MPG rate improved. In October, 2008 the fuel pump failed. The local mechanic replaced it. I advised him that after that replacement the fuel gauge had become unreliable. In addition,confoundedly, the new fuel pump failed within days. He replaced it, but the fuel gauge remained unreliable and I now also detected a whine which heretofore had not be present. I deduced that there should have been no noise from a new fuel pump. I brought these issues to his attention on several occasions, but nothing changed. The car ran reasonably well although I saw a loss of mpg rate over time. I took the car back to him when it turned 50K for service, again asking his advice re the fuel gauge. Up to that time he had never mentioned the 'sending unit". I consider myself a loyal customer, however, I began to question the local mechanic's ethics. I brought the GTI back to Steve White's VW dealership recently in hopes of putting my mind at ease. I had always received first class service there and, frankly, rued the day I went somewhere else. I was very pleased by the quality of service I received. I might add that a very clear explanation was given me by Mr. Simpkins, Service Advisor, as to the issue of how a 'sending unit' can be screwed up. Since then the GTI has been running like it should, snapping my head back with its torque, bringing a smile to my old face. The jury is still out on the MPG rate, and the fuel gauge remains screwed up, and the whine is still there, but I feel a whole lot better. Seems to me everyone I have encountered at Steve White Motors are happy folks. Its a credit to the company in these hard times. Thank you, W.S.Kibler More

Steve White VW/Audi has an excellent service staff that takes care of your service needs. The staff is highly qualified to handle all service and sales needs. I highly recommend them to all your needs, whe takes care of your service needs. The staff is highly qualified to handle all service and sales needs. I highly recommend them to all your needs, whether it be service or a new/used vehicle. Thanks Steve White VW/Audi for all that you do. More

The service department at Steve White Motors is fast, courteous and extremely efficient. This is the second Audi I have had and I have NEVER had a problem or a complaint with any part of the service exp courteous and extremely efficient. This is the second Audi I have had and I have NEVER had a problem or a complaint with any part of the service experience at Steve White Motors. Based solely on my service experiences at Steve White Motors, I would recommend anyone to lease/own cars through Steve White Motors. More

Customer appreciation is clearly a priority at Steve White. Professional environment. Loaner car was always available and clean. The customer serviceman went out of his way to accommodate my schedule. M White. Professional environment. Loaner car was always available and clean. The customer serviceman went out of his way to accommodate my schedule. My repair was lengthy due to the scope of work, I was constantly update on the status. Best Dealer that I have ever experienced More