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Hometown Toyota - Service Center

Ontario, OR

4.5
226 Reviews

226 Reviews of Hometown Toyota - Service Center

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November 15, 2024

All personnel were friendly and professional. I was given the information needed to make future decisions about my service. More

by sunbeam41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Youngflesh
Nov 18, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that our team at Steve's Hometown Toyota provided you with friendly and professional service. It's great to know you received the information needed for future decisions. Thanks for sharing your experience!

November 13, 2024

Always friendly and provided great customer service. I only would hope to have my Highlander washed, my skybox doesn’t work in the coupon vouchers they hand out fir a car wash. More

by janie_brose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto
Nov 13, 2024 -

Steve's Hometown Toyota responded

Janie, thanks for the feedback! We're glad to hear you enjoyed our customer service at Steve's Hometown Toyota. We'll look into the car wash voucher issue and appreciate your patience. Safe travels in your Highlander!

November 12, 2024

They hold up to the Toyota experience expectation. Long lasting and attention to details. They gave us a great buying experience, and even with after dealing with the service guys they all did a great More

by wardfamily97850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cruz, Devon Jones
Nov 12, 2024 -

Steve's Hometown Toyota responded

Thank you for sharing your positive experience with us at Steve's Hometown Toyota! We're delighted to hear that our team, including Cesar, provided excellent service and attention to detail. We appreciate your support and look forward to serving you again in the future!

November 12, 2024

I bought my Scion XD from them in 2013. They've always be good to me. I had almost all my servers there. I'd have all services the there but prices are to high. I was turning 100,000 miles More

by LHAYS1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Freddy Moncada
Nov 12, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that your Scion XD has been in excellent condition and that you've had positive experiences with us at Steve's Hometown Toyota over the years. Thank you for trusting us with your vehicle, and we're here whenever you need assistance!

November 09, 2024

The sales and service staff are always helpful without being pushy. We have owned several Toyota because of the atmosphere I'm the dealership. More

by hyatt
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Steve's Hometown Toyota responded

Hyatt, we're delighted to hear that our team at Steve's Hometown Toyota has consistently provided a welcoming atmosphere for you. Thank you for your continued support and trust in us!

November 09, 2024

Always friendly, courteous and professional! ! I definitely recommend Steve’s Hometown Toyota for service and purchase of any Toyota vehicles or accessories! More

by mfacer2old4this
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Barlow Erik Cline
Nov 11, 2024 -

Steve's Hometown Toyota responded

Thank you for recommending Steve's Hometown Toyota! We're delighted to hear that our team consistently provides friendly and professional service. We look forward to assisting you with any future needs!

November 08, 2024

Caleb in service and Adam the service manager did an excellent job as usual great customer service. More

by stevecoley_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb and Adam in service
Nov 08, 2024 -

Steve's Hometown Toyota responded

We're ecstatic to hear that Caleb and Adam demonstrated our commitment to customer service at Steve's Hometown Toyota!

November 07, 2024

They were quick on getting my truck back to me and the service was good More

by martin32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Steve's Hometown Toyota responded

Thanks so much for your review. We look forward to your next visit to Steve's Hometown Toyota!

November 06, 2024

Was satisfied with service. Would have liked a phone call instead of text about additional service needed. More

by MPANZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Steve's Hometown Toyota responded

Thank you for your feedback! We're glad to hear that you were satisfied with the service at Steve's Hometown Toyota. We'll take note of your preference for a phone call and strive to improve communication in the future.

November 05, 2024

They changed our oil, rotated our tires in a timely manner, very happy with the service. More

by JKS618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Moncada
Nov 05, 2024 -

Steve's Hometown Toyota responded

It was our pleasure to assist you. Thank you from all of us here at Steve's Hometown Toyota!

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