Stevens Creek INFINITI

Guillermo P. Rocha has basically restored my faith in humanity. It has been a long time since I even thought about buying a car - 17 years, in fact - and I was ve Rocha has basically restored my faith in humanity. It has been a long time since I even thought about buying a car - 17 years, in fact - and I was very anxious about the whole process. However, Guillermo responded very swiftly, connected with me by phone and text, sent me an up-to-the minute video of the vehicle I was interested in, followed up with additional information, and kept me very firmly in the loop. Ultimately the vehicle I liked sold (very quickly) to another buyer and I see this as a testimony to how professional Guillermo is. He made the other customer very happy and I am confident that he will do the same for me. I am very impressed with Guillermo's drive to offer outstanding customer service, above and beyond what I could ever really expect. When I buy a vehicle from Stevens Creek, it will 100% be because of Guillermo's stellar assistance and commitment to making everything just that bit better! Thank you, Guillermo! More

The entire staff at Stevens Creek Infiniti was very helpful with my car purchase and made the process as smooth as possible and even helped me with the return of my rental car after I got the car I wan helpful with my car purchase and made the process as smooth as possible and even helped me with the return of my rental car after I got the car I wanted. More

Guillermo helped and worked with me during the entire buying process. And he continues beyond and above after the purchase. I look forward to spend a lot of great time on my new QX60. Thanks, Guillermo, buying process. And he continues beyond and above after the purchase. I look forward to spend a lot of great time on my new QX60. Thanks, Guillermo, the GM and Finance Manager for the experience! More

My guy Guillermo went out his way and drove all the way out to Sacramento to drop off the car. He’s honest and truthful and he wants what’s best for the customer. I will definitely be referring my friends out to Sacramento to drop off the car. He’s honest and truthful and he wants what’s best for the customer. I will definitely be referring my friends and family to him as he made my first car purchase memorable. Also shoutout to Esai for his great customer service and he was also really helpful. For my next car I will be sure to shop with both of them. More

I made a cross country purchase and Stevens Creek Infiniti was very helpful through the entire process. They negotiated in good faith, and the car has exceeded my expectations. I worked with Guillerm Infiniti was very helpful through the entire process. They negotiated in good faith, and the car has exceeded my expectations. I worked with Guillermo, and he did a very good job advocating my wishes to the Sales Manager. He was also very communicative even though there was a 3 hour time difference. He even responded to me on his day off. Guillermo was very attentive to ensuring that the process kept moving forward. I did not see the vehicle in person, but Guillermo took videos of the vehicle. Bottom line: l love the car and I would buy another one from Steven’s Creek Infiniti. More

Amazing staff at Stevens Creek Infinite Guillermo made my car buying experience amazing and easy Went in a few days ago with my daughter (6year old) not only did he make my experience easy and fast but was k car buying experience amazing and easy Went in a few days ago with my daughter (6year old) not only did he make my experience easy and fast but was kind enough to make sure my daughter was comfortable printed out pictures for her to color and put on cartoons for her to watch. He was kind and answered all of my questions. First time owning an infinite Q50 and I am more than satisfied with my purchase. Highly recommend Stevens Creek infinite great staff and huge shout out to Guillermo for making my experience amazing. More

It was truly a great experience. Felt no pressure and feel both my salesman and the financial team went above and beyond to make sure I was happy with my purchase and it met all of Felt no pressure and feel both my salesman and the financial team went above and beyond to make sure I was happy with my purchase and it met all of my needs. More

Don't waste your time. They made a lowball trade in offer, which I was ready to accept and then lowered it an additional $1500 when finalizing the deal. No thanks. They made a lowball trade in offer, which I was ready to accept and then lowered it an additional $1500 when finalizing the deal. No thanks. More

EXCELLENT CUSTOMER SERVICE! THEY ANSWERED ALL MY QUESTIONS. I WAS FIRST TIME BUYER! GOT ME A VERY GOOD RATE. THEY ANSWERED ALL MY QUESTIONS. I WAS FIRST TIME BUYER! GOT ME A VERY GOOD RATE. More

Very good customer service, well explained very well about the suv. I love my new car. about the suv. I love my new car. More