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Stevens Creek Mazda
San Jose, CA
53 Reviews
Welcome to the Del Grande Dealer Group
At Stevens Creek Mazda, we believe your car shopping process should be as hassle free as possible. Because we take pride in serving our customers to the fullest, we have established a website that will not only help you find the right new car or used car in the San Jose area that you are looking for, but also help you with financing, car repair and service, and locating the correct car parts. If you can’t find what you are looking for, be sure to use our CarFinder for assistance locating the perfect Mazda vehicle for you. With the CarFinder, we will let you know when the vehicle arrives that matches your search.
At Stevens Creek Mazda, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Sunnyvale, Fremont, Redwood City, Vallejo, and the entire Bay Area at 4250 Stevens Creek Boulevard, San Jose, California. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Stevens Creek Mazda looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 53 reviews
November 16, 2025
Ana was excellent service person. She communicated quickly and explained the services that I needed. She also found a nice discount for me. However, I would like to complain about my She communicated quickly and explained the services that I needed. She also found a nice discount for me. However, I would like to complain about my initial wait, which was about 15 to 20 minutes, but even longer as I was passed over by Gilbert. I got there and my car was obviously ahead in line. There was no designated line for service consultants. When it was my, turn, the next available service consultant (Gilbert) just went to the nearest customer. I did appreciate being passed over, though it was nice that I got Ana as a result. Even so, the lack of order upon intake is frustrating, and I saw another couple get passed over and had to wait longer. Having had service at Audi, Lexus, Toyota, as well as other Mazda dealerships, I have not had this happen to me. I would appreciate if my time was considered. More
by JERRY.W.TSAI
Verified CustomerEmployees Worked With
Ana Corona
November 15, 2025
Stevens Creek Mazda service has been a great experience for me. Every time! I usually take it in early and get a loaner car especially for the bigger service milestones. The advisors are very professiona for me. Every time! I usually take it in early and get a loaner car especially for the bigger service milestones. The advisors are very professional and helpful. They will always find you some coupon or discount for your order. They also give you a car wash coupon. Plus the free coffee machine makes great cappuccinos! More
by SSHIVA_007
Employees Worked With
John
November 14, 2025
Service is always friendly and efficient. Video inspection report and service recommendations is a great addition to the process as you can actually see what, if any, issues were found. Video inspection report and service recommendations is a great addition to the process as you can actually see what, if any, issues were found. More
by LYCHJAY
Employees Worked With
John Downey
November 14, 2025
Working with Aaron was the best thing during a stressful time like buying a car. He was honest and transparent, and really helped me find the car that fit my budget and checked all my boxes. 10/10 i’ve alre time like buying a car. He was honest and transparent, and really helped me find the car that fit my budget and checked all my boxes. 10/10 i’ve already recommended him to everyone. More
by JAMIEFRETTY
Employees Worked With
Aaron Ulrich
