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Stevenson-Hendrick Honda Jacksonville

Jacksonville, NC

4.8
1,149 Reviews

2221 North Marine Boulevard

Jacksonville, NC

28546

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Showing 1,149 reviews

December 31, 2025

The service department is always nice & efficient. The wait was as explained and the waiting area was super comfy and clean. I could not have asked for a better experience! Bernard Montilla provided g More

by debbie2000castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Montilla
December 27, 2025

This group is amazing! Super inviting and very professional, really made my experience great and painless! More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Big Edmonds, Andrew Rowe
Dec 30, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Allison, we're so glad that we were able to go above and beyond your expectations!

December 24, 2025

Comfortable and clean, mannerly staff, salespeople not overbearing. While I know the goal is to sell a car to a customer, my sales man Giovani, was easy to work with and I felt to be honest in his approac More

by bpyler
Recommend Dealer
Yes
Employees Worked With
Giovani, Hailey and finance guy
Dec 26, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Bpyler, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

December 23, 2025

Very helpful and understanding when we were out of town with a breakdown even providing a courtesy vehicle to get us home until the car was ready. More

by Martin’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Montilla
Dec 26, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Hello Martin’s, thank you; we appreciate your feedback!

December 22, 2025

We had our first service appointment in our 2025 Honda Accord. Everything went very smoothly, and I appreciated the text updates I received during the visit. Also, the waiting are was very comfortable. More

by dsuper80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember who our lead was.
Dec 26, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Hello Dsuper80, thank you; we appreciate your feedback!

December 22, 2025

I have all my service done here. The service representative Bernard helps me immensely he keeps me informed and explains anything to me. More

by kafuller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Montilla
Dec 26, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Hello Kafuller1, thank you; we appreciate your feedback!

December 18, 2025

Bryan has been checking in with me ever since I was interested in getting a car! He helped me find the perfect car for me with an affordable price! Not only did he give the best service but was very fr More

by La’Niecia Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan
Dec 20, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

La’niecia Taylor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

December 10, 2025

Very polite and we’ll reverse in her knowledge of my needs and kept me aware of all services More

by judyrbrown34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Pladars
Dec 12, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Hello Judyrbrown34, thank you; we appreciate your feedback!

December 08, 2025

The service department is always nice & efficient. The wait was as explained and the waiting area was super comfy More

by robin6992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rowe, Bernard Montilla, Bobby Hamblin, Rebecca Pladars, Steve St.Dennis
Dec 11, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Hello Robin6992, thank you; we appreciate your feedback!

December 04, 2025

Fantastic service. Quality work top notch always going above and beyond. Great team thank you More

by Manierjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Hulse, Andrew Rowe, Bernard Montilla, Bobby Hamblin, Rebecca Pladars, Steve St.Dennis
Dec 04, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Hello Manierjason, thank you; we appreciate your feedback!

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