Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Stand by their word. Quick, easy car-buying experience. I was in contact with Robert Crandell for several days through email before ever stepping foot on the dealers lot. I had a preapproved loan through US I was in contact with Robert Crandell for several days through email before ever stepping foot on the dealers lot. I had a preapproved loan through USAA and used the USAA Car Buying Service, which was how Robert got into contact with me. I had three dealers in the area contact me, with one not following up after initial contact and the other not giving me what I was hoping for on my trade, although they did try. Ultimately, what Robert said he would do, he did exactly that. Lejeune Honda honored the price Robert had given to me in email, including the amount on my trade I was looking for. By the time I walked on the lot, I picked the color of the vehicle I wanted, test drove it, went back to the dealer, and the deal was already made based on what we had discussed. I may have spent about an hour or just a little more at the dealership and I left with the new Ridgeline I wanted, without any compromises. Do NOT accept a deal anywhere else until you check this place out...best advice I can give. Take your time and compare. I'll bet that you will be happy with the customer service and the deal you get at Lejeune Honda. Great place, and thank you Robert! More
Streamline Process This was a very streamline and easy process. Easiest experience I have had purchasing a car. Great customer service. I plan to return for future vehic This was a very streamline and easy process. Easiest experience I have had purchasing a car. Great customer service. I plan to return for future vehicle purchases. More
Amazing Very helpful and knowledgeable , thank you for the help. Will come back for sure to get services done on my vehicle. You guys have Great customer ser Very helpful and knowledgeable , thank you for the help. Will come back for sure to get services done on my vehicle. You guys have Great customer service More
Above and beyond the call! Rob Crandall was most patient with me. Explaining and answering questions for me and my family. He helped me make my choice to become a CVR-EX owner. Rob Crandall was most patient with me. Explaining and answering questions for me and my family. He helped me make my choice to become a CVR-EX owner. We were a Ford family and finally switched to a Honda Odyssey because of the incentives we received. This is my second Honda and I would consider still another if I should have to make that decision again. Thank you Rob for all you did to make this new vehicle happen for me. More
Good deals great service I had a great experience with Lejeune Honda. Rob Crandall helped me find what I was looking for, for a great price. He was always friendly and helpful I had a great experience with Lejeune Honda. Rob Crandall helped me find what I was looking for, for a great price. He was always friendly and helpful when it came to any questions. More
Absolutely amazing experience. Mr. Ron Ailshire is hands down the best sales rep i have ever had the pleasure of working with. He spent mulitiple hours working with me to help me ge Mr. Ron Ailshire is hands down the best sales rep i have ever had the pleasure of working with. He spent mulitiple hours working with me to help me get the payments i wanted for the vehicle i wanted and he couldn’t have done a better job. He didn’t try to preasure me into a deal I didn’t want and payed close attention to every last detail which is very important to me. Easily my best experience with a dealership and I will be recommending Lejeune Honda to as many people as possible. More
It was fast and efficient I went into Lejeune Honda to get a oil change without an appointment and they were very kind and polite and were able to get me into their busy schedu I went into Lejeune Honda to get a oil change without an appointment and they were very kind and polite and were able to get me into their busy schedule and gave me a good oil change and I didn’t really have to wait that long. More
Service Great service for fix of recall. Friendly personnel and timely service. Washed car when done which was great. Woul recommend. Robbie was great service Great service for fix of recall. Friendly personnel and timely service. Washed car when done which was great. Woul recommend. Robbie was great service staff. More
A restful and satisfying experience. Everyone was incredibly helpful and polite. The promptness of the service received was awesome. The facility is always neat and has things available Everyone was incredibly helpful and polite. The promptness of the service received was awesome. The facility is always neat and has things available to help pass the time. I recommend this Honda facility to everyone. More
Amazing Excellence service all the time , good customer services , Never had a problem , i will always good back to bring my car there and i recommend this de Excellence service all the time , good customer services , Never had a problem , i will always good back to bring my car there and i recommend this dealership More



