
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
Filter Reviews by Keyword
By Type
Showing 1,097 reviews
Brakes and Misc I really had a great experience with the service center. Maintenance on vehicle was professional and technically accurate and on time. My wait was rea I really had a great experience with the service center. Maintenance on vehicle was professional and technically accurate and on time. My wait was reasonable for the service I required and the quality of work was great. Highly recommend this dealership and its service center. RFW More
Flawless This is the first Honda I've ever owned and when I went to get it serviced at Lejuene Honda, I was a little nervous about how much it was going to cos This is the first Honda I've ever owned and when I went to get it serviced at Lejuene Honda, I was a little nervous about how much it was going to cost me because you always hear the horror stories about dealerships overcharging you... I couldn't have been happier with my experience if they'd thrown me a parade when I walked in. I wish I could remember the name of the gentleman who helped me out because he was just terrific- very personable and friendly. I had a coupon for my oil change but even with the coupon I couldn't believe how little I was paying for the inspection and oil change. I was extremely pleased overall with the entire experience. More
New 2014 CRV EX-L Had a very good experience when purchasing my 2014 Honda CRV EX-L. Fast and Courteous Salesmanship. Now I have 7 Hondas in the driveway! Had a very good experience when purchasing my 2014 Honda CRV EX-L. Fast and Courteous Salesmanship. Now I have 7 Hondas in the driveway! More
Superb Service as Always Once again I have nothing but positive things to say about my automobile servicing experience. Quick, timely, and professionally done in all respects Once again I have nothing but positive things to say about my automobile servicing experience. Quick, timely, and professionally done in all respects. Most important thing of all -- my vehicle is in top-notch shape! More
Experience My husband and I had a great experience. They didn't have the truck we wanted on the lot, so they went out of their way to get us the color and style My husband and I had a great experience. They didn't have the truck we wanted on the lot, so they went out of their way to get us the color and style we wanted. More
My visit to Lejeune Honda for scheduled maintenance wnet no different than it has in the past. Customer satisifaction professionalism remains there hallmark and it was Dennis who rose to the occasion this no different than it has in the past. Customer satisifaction professionalism remains there hallmark and it was Dennis who rose to the occasion this time. Top notch, and wouldn't be surprised if they indeed have the very best service Department in all of Jacksonville. More
They are very friendly And courteous willing to help with anything that needs done! They always seem to go above and beyond in helping with any problem that I may have! anything that needs done! They always seem to go above and beyond in helping with any problem that I may have! More
I've taken my 2007 Honda Ridgeline here service numerous times. At first, I feared that the dealer's prices were going to be outrageous. I was elated to receive amazing services at reasonable pri numerous times. At first, I feared that the dealer's prices were going to be outrageous. I was elated to receive amazing services at reasonable prices. They once made a mistake during a routine oil change. Once it was brought up the service reps corrected the issue at no additional charge. This is what customer service is all about. Thanks Gents!! More
I was very happy with the whole experience! I don't buy a vehicle very often, and was glad to be able to look at the cars you had on the lot before I made contact with a sales person. Nick Baker is fri buy a vehicle very often, and was glad to be able to look at the cars you had on the lot before I made contact with a sales person. Nick Baker is friendly and really nice. and made me feel comfortable right away. He is extremely knowledgable about the product, which is the way it should be, and answered all my questions. I had a couple special requests for accessories on the car, and your parts and service people, as well as Nick, accomodated me, while being pleasant, friendly, cheerful and helpful. No high pressure sales tactics from Nick or from Mr. Marshburn, just answers to my questions and information, which is really appreciated. The only (very small) complaint I have is that I had to wait longer than I expected. BUT it was worth it! I love my new CR-V. More
I called last minute when my daughter had a flat tire on her Civic at school. She was already due for an oil change so I called to see if service could work her in on short notice. Not only did they fit u her Civic at school. She was already due for an oil change so I called to see if service could work her in on short notice. Not only did they fit us in last minute, but also checked the tire and other safety equipment with recommendations. I received a call with the price of those recommendations and was informed as to the time I would have to make the repairs in keeping the vehicle safe. I appreciated the heads up on both the price and time limit on the safety issues. Very helpful and professional. Great service. More