
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Outstanding service as always I already know the service team and I have my preferred technician. Every time I go I always try to deal with Ericka, she has been my service advisor I already know the service team and I have my preferred technician. Every time I go I always try to deal with Ericka, she has been my service advisor for years, she always treats me right and she knows who is my preferred technician. Besides the staff the accommodations are very good too. Very clean and very welcoming. As long as I live here I will continue to service my car with them. More
Great service They were friendly plus had fast and efficient work. Cost effective. They try to save you money where possible. Couldn’t ask for better service. won’ They were friendly plus had fast and efficient work. Cost effective. They try to save you money where possible. Couldn’t ask for better service. won’t take my car anywhere else. More
Caring! The service advisor TJ is so caring and helped me understand the issues with my car, and the mechanic was great with working on my car! The service advisor TJ is so caring and helped me understand the issues with my car, and the mechanic was great with working on my car! More
Puzzle car They were the I my ones who would even look at my car. They then worked to put it back together faster than I was expecting and did a quality job. Wil They were the I my ones who would even look at my car. They then worked to put it back together faster than I was expecting and did a quality job. Will only ever work with them again. More
Ericka is a ROCKSTAR! My vehicle was in some dire need of work, and it came out f nowhere. Ericka was warm and inviting, and was extremely knowledgeable about everything I My vehicle was in some dire need of work, and it came out f nowhere. Ericka was warm and inviting, and was extremely knowledgeable about everything I needed. If she didn't know, she made a point to get the answer and get back to me expeditiously. She was able and WILLING to go above and beyond the scope of her duties, and saved an entire weekend trip fr my daughter's birthday. If you need anything, I HIGHLY suggest you reach out to her. In short, she's a gem and Lejeune Honda is extremely fortunate to have her as an asset to their team. More
Regular Maintenance I usually have a great experience with regular maintenance ie oil changes, and other routine services at Lejeune Honda. The service representatives ar I usually have a great experience with regular maintenance ie oil changes, and other routine services at Lejeune Honda. The service representatives are helpful as well. More
Always awesome My experience was very honest and straight forward.I was told up front what they could do and would do ,I felt like they went above and beyond to s My experience was very honest and straight forward.I was told up front what they could do and would do ,I felt like they went above and beyond to satisfy my want for my car that I wanted.I am completely satisfied with this Honda! More
Oil Change/Tire Rotation Service was very good, I was in and out in about an hour. The staff was very friendly. The cost of service was very reasonable. I will come again, and Service was very good, I was in and out in about an hour. The staff was very friendly. The cost of service was very reasonable. I will come again, and I will also tell others about the great service I received. Thank you! More
Great people to be around, the entire staff is 10/10 They made sure I had everything i needed, and got me what I went for. They exceeded my expectations. I definitely suggest anyone looking for a new car They made sure I had everything i needed, and got me what I went for. They exceeded my expectations. I definitely suggest anyone looking for a new car go see Lejeune Honda More
Friendly,courteous & competent I was greeted and welcomed immediately by a smiling and friendly representative. I then met with Tommy who went over what needed to be done on the ca I was greeted and welcomed immediately by a smiling and friendly representative. I then met with Tommy who went over what needed to be done on the car and any questions that I had. He gave me the estimated time my service should take and showed me to the waiting area, which was stocked with drinks & snacks My car was ready within the time frame promised and freshly washed! This team gets an A+ and I will gladly do business here again in the future! It was an excellent first experience! More