
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Reliable Always fast and reliable service. Easy to schedule. Relaxing atmosphere inside the dealership. Very friendly and customer service oriented. Explained Always fast and reliable service. Easy to schedule. Relaxing atmosphere inside the dealership. Very friendly and customer service oriented. Explained everything and answered all questions. More
It was great. Can’t complain. By far the best dealership I have ever been to in the Jacksonville area. Would recommend 10 out of 10. Overall best experience I have ever had buying By far the best dealership I have ever been to in the Jacksonville area. Would recommend 10 out of 10. Overall best experience I have ever had buying a car More
I had a NC inspection and a Multipoint inspection done. Mr. Ledbetter was extremely helpful and informative. He explained the inspections in detail and made recommendations without pushing unwanted services Mr. Ledbetter was extremely helpful and informative. He explained the inspections in detail and made recommendations without pushing unwanted services on me. The inspections were completed in a timely manner. I couldn’t have been more pleased by the service I received! More
Quick and efficient service, great employees I had my car serviced at Lejeune Honda while on vacation nearby - TJ Ledbetter was my service associate and he was top notch. He explained everything I had my car serviced at Lejeune Honda while on vacation nearby - TJ Ledbetter was my service associate and he was top notch. He explained everything to me and was very friendly. If I lived closer I’d always come here for service as my car was finished quickly and it was a pleasant experience. More
Financial Services My experience at Lejeune Honda was a great experience due to Patrick, the sales consultant. Patrick would be the person you would want to go to when i My experience at Lejeune Honda was a great experience due to Patrick, the sales consultant. Patrick would be the person you would want to go to when it comes to purchasing a vehicle. I purchased my new vehicle a few days ago and Lejeune Honda provided a learning experience that I would never forget when it comes to purchasing new vehicles. The sales consultants at Lejeune Honda are phenomenal, it’s just the financial manager (Clay Smith) that made my experience negative. I honestly wanted to return the vehicle and give someone else business, I wouldn’t mind going beyond my efforts to return the vehicle due to being promised a lower monthly payment and the financial manager (Clay Smith) interferes by increasing my monthly payment and instilling in my mind that “monthly payments are final” every time I came back to the dealership. I returned to remove the worthless warranties and coverages and I will admit I was extremely angry walking out the door due to being lied to and manipulated after being told I had to wait 3 weeks with a bank statement to remove the coverages. Called the bank and was told I didn't need a bank statement at all. I returned back to the dealership to do the cancellation and he almost let me leave without signing the document saying I agreed to the cancellation when he told me prior that I had to sign one document to do the cancellation. I’m only doing this for future car shoppers. More
Great Service! The guys in the service department are amazing. Great service, great prices, and great people. They got my truck back very quickly, and performed all The guys in the service department are amazing. Great service, great prices, and great people. They got my truck back very quickly, and performed all work requested! More
Quick to help We were in another dealership, unhappy with the service. I called Lejeune Honda as they had a similar vehicle posted on the web. We got what we wanted We were in another dealership, unhappy with the service. I called Lejeune Honda as they had a similar vehicle posted on the web. We got what we wanted over the phone and then show up a few days later to complete the transaction. Steve was great! It took us longer to get to the dealership than to complete the purchase! Awesome experience! More
New Car Outstanding Service from start to finish. I will recommend this Dealership to all my friends and family in need of a New are used vehicle. Outstanding Service from start to finish. I will recommend this Dealership to all my friends and family in need of a New are used vehicle. More
Excellent customer service Staff is super friendly and helpful. They explained everything to me in detail as to what was wrong with my vehicle. They fixed the problem and havent Staff is super friendly and helpful. They explained everything to me in detail as to what was wrong with my vehicle. They fixed the problem and havent had an issue since. More
Excellent customer service The staff is courteous and knowledgeable they take the time to explain in detail so that you understand what's going to be done and why. They also pro The staff is courteous and knowledgeable they take the time to explain in detail so that you understand what's going to be done and why. They also provide you a ride to work and deliver your car to you at your job. The best service ever from a car dealership. More