Stevenson-Hendrick Honda Jacksonville

Excellent service. I received excellent customer service when I recently had my vehicle serviced. Rebecca is always very knowledgeable when recommending what needs to be I received excellent customer service when I recently had my vehicle serviced. Rebecca is always very knowledgeable when recommending what needs to be done now and in the near future. More

Extremely Helpful Staff Above anything else, what impressed me the most was the kindness and helpfulness of the staff at Lejeune Honda. Different people helped me with schedu Above anything else, what impressed me the most was the kindness and helpfulness of the staff at Lejeune Honda. Different people helped me with scheduling, checking in, checking out, and even one offering to make me some coffee. Even when someone was not sure of an answer, they made the effort to find the answer for me, which I greatly appreciated. More

A/C Strong now I always get excellent service by Lejeune Honda's.sercice department and this time was no different! The A/C has been kind of wimpy on my 2016 CR-V a I always get excellent service by Lejeune Honda's.sercice department and this time was no different! The A/C has been kind of wimpy on my 2016 CR-V and it turns out it may have been low on refrigerant. It was handled under my warranty and seems to be cooling better now. More

My car is fixed but it was a process getting there I would first like to say that the problem with my car is resolved, and I am pleased with that. It was just more of a process than I think it should h I would first like to say that the problem with my car is resolved, and I am pleased with that. It was just more of a process than I think it should have been to get to that point. When I first took my car in a woman at the desk said a car had just caught on fire while it was being worked on. It didn’t make me feel like it was a good place to leave my car. Then, I was told that I needed to go to another dealership to have someone work on my car because they wouldn’t take my warranty. I called the place Honda recommended and they sent me back to the Honda. I had them explain the plan on the phone to a women at Honda, then she accepted it. I did not receive a call by the time Honda said they would call, so I decided to follow up. They said that my car would not be ready to be picked up until the next day, when they originally said it would be ready that day. The next morning, I went to pick my car up, and I was told my air conditioner had a leak and that they put a dye in it to find the leak. They said I needed to drive it for a bit and bring it back. I drove across the state 2 times and brought it back. When I took it in, I was told they couldn’t see me for my appointment because their system was down. I needed to come back later. (It would have been nice to get a phone call letting me know the system was down before I showed up to my appointment...) I made a new appointment and took my car in. When I got it back in, they said they couldn’t find a leak. Not sure how much I trust this place. Rebecca was very friendly during the experience, but I probably won’t be coming back. I understand maybe one or 2 of these things happening but this was a lot for one visit. On the upside, my air conditioner is working. More

Such a wonderful place. This Honda is great. They offer a free shuttle service with a very polite driver in a well equipped odyssey. Needed some service on my civic si and th This Honda is great. They offer a free shuttle service with a very polite driver in a well equipped odyssey. Needed some service on my civic si and the price felt reasonable. I usually fix stuff myself but now that Honda fixed it I may be going back for more services in the future. Very polite staff. Love it. Thanks Lejeune Honda. More

Awesome customer service, everything done right and not too long of a wait. I always come here whenever my car needs maintenance. It's the only place in Jacks customer service, everything done right and not too long of a wait. I always come here whenever my car needs maintenance. It's the only place in Jacksonville I trust More

Enjoyable and efficient I initially started with another dealership in the region and left because of the usual car buying run around Lejeune Honda made the process easy, eff I initially started with another dealership in the region and left because of the usual car buying run around Lejeune Honda made the process easy, efficient and pretty painless. More

2011 Honda Odd Van ABOVE AND BEYOND SERVICE Mrs. Dobson is everything that I can think of when it comes to “customer service.” Her in depth knowledge of what she does is incredible! This review Mrs. Dobson is everything that I can think of when it comes to “customer service.” Her in depth knowledge of what she does is incredible! This review just cant capture how solid she was in assisting me with getting my vehicle serviced. Thank you Ma’am and I hope that a promotion is coming soon! Much respect to the mechanics and other attendants that made this happen. More

Top Notch Lejeune Honda of Jacksonville North Carolina is a great service center for your Honda vehicle. Everyone is very friendly and helpful. The facility is Lejeune Honda of Jacksonville North Carolina is a great service center for your Honda vehicle. Everyone is very friendly and helpful. The facility is clean along with the waiting area More

TJ service I came in for regular maintenance but also needed some other work done. Not sure if any of the work would be covered under my warranty. TJ stepped in I came in for regular maintenance but also needed some other work done. Not sure if any of the work would be covered under my warranty. TJ stepped in and went above the call off duty to help me. Very pleased with my service. Thank you TJ. More