
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Honda Accord Sport The Service Department service was fast and efficient. Ericka was knowledgeable, very friendly and approachable. My son and I are happy to schedule S The Service Department service was fast and efficient. Ericka was knowledgeable, very friendly and approachable. My son and I are happy to schedule Saturday appointments. More
2019 Accord Ashely was Amazing ! Very respectful and customer friendly. I would recommend her to any customer who walks into the Honda dealership! Promote as soon Ashely was Amazing ! Very respectful and customer friendly. I would recommend her to any customer who walks into the Honda dealership! Promote as soon as possible if possible !!!! More
Lazy technicians Forgetful and left oil caps off the motor and left screw driver on wind shield . They don’t take responsibility for what they done. Never again and wi Forgetful and left oil caps off the motor and left screw driver on wind shield . They don’t take responsibility for what they done. Never again and will tell others don’t go there. Manager was suppose to call me and never did. More
Another great experience So far since 2015 we have had 100 percent wonderful customer service in alldealings with our accord!!! Highly recommend for any of your service needs So far since 2015 we have had 100 percent wonderful customer service in alldealings with our accord!!! Highly recommend for any of your service needs! More
My service advisor is better than yours lol Although this visit had many glitches, Tommy displayed the utmost level of customer service. The wrong service order was placed when I initially calle Although this visit had many glitches, Tommy displayed the utmost level of customer service. The wrong service order was placed when I initially called the dealership to schedule my appointment, therefore the wrong parts were ordered causing a rear brake job and inspection to take 6 1/2 hours. Tommy immediately took ownership of the mistake instead of making excuses or bashing a co worker for the error. Tommy pro-actively took steps to rectify the situation, keep me updated on the progress, and ensured that the visit ended with customer satisfaction. Tommy displayed the integrity and customer service that keeps me returning to Lejeune Honda. More
Absolute professionals! Easy in and easy out and everything in between was perfect. The service department is courteous, knowledgable and very helpful. I'm very happy with th Easy in and easy out and everything in between was perfect. The service department is courteous, knowledgable and very helpful. I'm very happy with the visit. More
great! The dealership made the purchase of our new vehicle an awesome experience! No stress and professionally handled each step of the way. Rob was great The dealership made the purchase of our new vehicle an awesome experience! No stress and professionally handled each step of the way. Rob was great to work with and made sure we were comfortable through the entire process. More
Friendly service I worked with Ben today and over the weekend. He provided excellent and friendly customer service. He has a great sense of humor. Thanks Ben! I worked with Ben today and over the weekend. He provided excellent and friendly customer service. He has a great sense of humor. Thanks Ben! More
Oil change My Honda Pilot needed an oil change and I didn’t have an appointment but they still took GREAT care of my pilot. I was in and out of there in no time. My Honda Pilot needed an oil change and I didn’t have an appointment but they still took GREAT care of my pilot. I was in and out of there in no time. More
Awesome first time deal!! Was helped very well for a first time buyer, recommended 10/10. I was looking for a vehicle for the longest and always wanted a honda civic, with Rich Was helped very well for a first time buyer, recommended 10/10. I was looking for a vehicle for the longest and always wanted a honda civic, with Richies help I can finally check off buying my first car off my bucket list!! More