
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Safety bag check Honda contacted us about our CR-V’s passenger safety bag. They had installed it over a year ago but wanted to check that the installation was correct. Honda contacted us about our CR-V’s passenger safety bag. They had installed it over a year ago but wanted to check that the installation was correct. We had a Saturday appointment, dropped it off and they called us when it was ready. I have used their courtesy vehicle before and it works well. More
Great experience This was my first time purchasing a car and Jose was so helpful! While I had to come back the next day to learn about the car, it was definitely worth This was my first time purchasing a car and Jose was so helpful! While I had to come back the next day to learn about the car, it was definitely worth it! However, the dealership didn’t offer a detailing of the car, which I found a little odd. So while I went home with a dusty car, I still really love it! More
Great service and friendly staff Always a pleasure to do business with Lejeune Honda. Everyone is so friendly and helpful. I came in as a walk in and my car was serviced in less than Always a pleasure to do business with Lejeune Honda. Everyone is so friendly and helpful. I came in as a walk in and my car was serviced in less than an hour on a Saturday! They did a great job as usual. More
Came in to discuss buying vs, leasing Ron Ailshire is honestly concerned with helping you achieve the best possible vehicle and financing for you and your family. It has been a pleasure to Ron Ailshire is honestly concerned with helping you achieve the best possible vehicle and financing for you and your family. It has been a pleasure to work with him on our second vehicle lease at this dealership. He came highly recommended to us and we pass our positive experience along to anyone we know that needs a vehicle. We expect a long term relationship with him for all our vehicle needs. Thank you Ron, you are the best! More
Great service I was able to drop my car off first thing in the morning and their shuttle service was able to quickly transport me back to work. I was able to drop my car off first thing in the morning and their shuttle service was able to quickly transport me back to work. More
Great Quality Service Great service all around! I was in and out in a short amount of time and was given a thorough breakdown of everything I would need done going forward. Great service all around! I was in and out in a short amount of time and was given a thorough breakdown of everything I would need done going forward. More

AWESOME experience! Awesome experience from start to finish and beyond! Ron is absolutely the best! Everyone was so helpful! Highly recommend! We will definitely be repea Awesome experience from start to finish and beyond! Ron is absolutely the best! Everyone was so helpful! Highly recommend! We will definitely be repeat customers! More
Polite efficient addressed needs. Good results Greeted promptly by curtous knowledgeable staff who made me feel welcomed. Transportation needs were taken care of while repairs done.. was called whe Greeted promptly by curtous knowledgeable staff who made me feel welcomed. Transportation needs were taken care of while repairs done.. was called when vehicle ready and picked at home by van to retrieve vehicle. More
I little longer than I anticipated Very satisfied with the service provide except that it took a little longer than anticipated. I didn't mind but would have like an update of what was Very satisfied with the service provide except that it took a little longer than anticipated. I didn't mind but would have like an update of what was taking so long to complete the service. Purchased a new vehicle and was having wind guards put on and after an hour wait, the sales person, Jose Cabrera came by and stated he would check on the progress. I was told about thirty minutes initially for install but it took about two hours. Jose came back and told me that two windows were left. I thanked him and then sat for another hour. At no time did the service advisor come to check on me nor informed me what was possibly taking so long. I think it would be nice to be informed after an hour wait or longer. I appreciated that Jose took the time to check which is really not his job. More
Very happy Went above and beyond to make sure that we were taken care off well. Frequent calls with updates and help with loaner cars. Pricing was very good Went above and beyond to make sure that we were taken care off well. Frequent calls with updates and help with loaner cars. Pricing was very good More