Stevenson-Hendrick Honda Jacksonville

Had a service check. Service was great. Had to wait a little while but my concerns were professionally and expertly handled and resolved. I will return for further servic Service was great. Had to wait a little while but my concerns were professionally and expertly handled and resolved. I will return for further service. More

Excellent job Excellent and great customer communication to keep me informed of all items that needed repair. Also Ben made sure I was satisfied with the outcome. Excellent and great customer communication to keep me informed of all items that needed repair. Also Ben made sure I was satisfied with the outcome. More

Nothing But the Best Richard was very patient with two members of the elder generation; 169 years between us. Ha! He answered all of our questions patiently and made us Richard was very patient with two members of the elder generation; 169 years between us. Ha! He answered all of our questions patiently and made us feel like he was a friend. More

Awesome experience. This was by far the best experience I’ve ever had at a dealership. Josh Stratton was personable, professional, down to earth, and not pushy. He was ve This was by far the best experience I’ve ever had at a dealership. Josh Stratton was personable, professional, down to earth, and not pushy. He was very knowledgeable on the different models as well. I would not only reccomend him, but this dealership as a whole. More

Easy to deal with. Very reasonable pricing. Thank you. Staff Very nice staff. Courteous helpful when making Appointment, to confirmation verification, answered my questions. to satisfaction follow up. Awesome ex Very nice staff. Courteous helpful when making Appointment, to confirmation verification, answered my questions. to satisfaction follow up. Awesome experience this time. And the repair works this far. Thank you. More

Good to go The service writer was very nice as well as knowledgeable. He helped us understand the work needed for our vehicle. He explained the cost and the be The service writer was very nice as well as knowledgeable. He helped us understand the work needed for our vehicle. He explained the cost and the best way to use our coupons. Since we are retired that is important. He explained the service results thoroughly and advised us as to when to expect the next service. More

Honda Pilot upgrade I was looking to upgrade from my 2016 Touring model to an Elite model. I let Lejeune Honda know what I was looking for. They didn’t have one on the lo I was looking to upgrade from my 2016 Touring model to an Elite model. I let Lejeune Honda know what I was looking for. They didn’t have one on the lot at that moment but was able to locate one at another dealer. They had it ready for me that afternoon! Love my brand new 2019 Honda Pilot Elite! (And I got a great deal my trade!) More

Excellent service, friendliness of employees, timely wait, and no pressure to add services.... I would recommend to anyone needing services to their car! A plus service, friendliness of employees, timely wait, and no pressure to add services.... I would recommend to anyone needing services to their car! A plus! More

Took less time than thought I didn't have to remind them about the addition of the oil change. Was impressed it didn't take as long as was told originally. Only improvement would I didn't have to remind them about the addition of the oil change. Was impressed it didn't take as long as was told originally. Only improvement would be is to warm the sitting area for us old folks. More

Excellent Customer Service My experience with the service department was outstanding! Ben was very attentive to my needs and also made sure to listen to my concerns. Dena was gr My experience with the service department was outstanding! Ben was very attentive to my needs and also made sure to listen to my concerns. Dena was great! She went above and beyond my expectations from a dealership. Mr. Brown made sure my vehicle was repaired to his standards and Caleb did an excellent job repairing my car. I wouldn’t hesitate to take my vehicle back to Lejeune Honda for repairs More