Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Came in not really knowing what I wanted but Josh helped me Josh helped me through the process, and had to jump through a few hoops but josh got me into a brand new 2019 Honda Civic! Thanks for the help josh Josh helped me through the process, and had to jump through a few hoops but josh got me into a brand new 2019 Honda Civic! Thanks for the help josh More
Good job Great job. Quick and appreciate the hard work. Everyone was nice and courteous. The waiting area was clean and comfy and the coffee bar was well neede Great job. Quick and appreciate the hard work. Everyone was nice and courteous. The waiting area was clean and comfy and the coffee bar was well needed More
Excellent, fast and worth the money Went in for oil change and tire rotation. My family and I just moved here and weren’t very impressed with our previous Honda service center. Lejeune h Went in for oil change and tire rotation. My family and I just moved here and weren’t very impressed with our previous Honda service center. Lejeune honda is a cut above the rest, not only did they do a great job with the service portion of our visit but they also cleaned my car too. Also Rebecca C is the best!! I would definitely recommend this service dept and will be a repeat customer. Amazing job lejeune Honda! More
BEST service! Quickly expedited! Ron was efficient, quick and super understanding in my needs. He helped make this experience easier than I could ever hope for. In and out within 2 ho Ron was efficient, quick and super understanding in my needs. He helped make this experience easier than I could ever hope for. In and out within 2 hours. I didn’t feel pressured or belittled when making my choice. I love my NEW, reliable car! More
Easy and knowledgeable My car buying experience was very easy due to the knowledgeable and easy to talk to employees at this dealership. I would recommend to a friend. My car buying experience was very easy due to the knowledgeable and easy to talk to employees at this dealership. I would recommend to a friend. More
Rude attitude Customer service was horrible, questions weren’t answered, we were never called back for the week you had the car, and when we showed up Ben was even Customer service was horrible, questions weren’t answered, we were never called back for the week you had the car, and when we showed up Ben was even more repulsingly rude. Would have been nice to know while they had the car (not the day of) we needed to buy a new tire so they were all even and a tire alignment needed done. Good thing theres better tire prices and customer service elsewhere. More
Excellent, quick service I had a minor problem with my windows rolling down. I was able to easily and conveniently book a service time online for the same day. They were able I had a minor problem with my windows rolling down. I was able to easily and conveniently book a service time online for the same day. They were able to fix it that day, and as it was a small fix, they did not even charge me. Everyone I spoke with was pleasant and competent. I generally don’t go to dealerships for maintenance/repairs, but I will definitely be back here! More
Impression I was actually surprised. I come from California so it's all about the presentation and professionalism. This place did very well. Cleanliness and off I was actually surprised. I come from California so it's all about the presentation and professionalism. This place did very well. Cleanliness and offers are appropriate. Waiting room was pleasant. Wouldn't mind coming back to this dealership More
Got me in very quickly I called for an appointment to get an oil change and tire rotation. I was told I could bring the car to them in 30 minutes and they would work me in. I called for an appointment to get an oil change and tire rotation. I was told I could bring the car to them in 30 minutes and they would work me in. Even as an unscheduled customer my service was done promptly More
Easy to deal with. Good people. From setting up the service on the phone to the staff onsite, everyone very friendly and went out of their way to make it a good experience. From setting up the service on the phone to the staff onsite, everyone very friendly and went out of their way to make it a good experience. More



