Stevenson-Hendrick Honda Jacksonville

Great experience with legend honda and Rob Crandell Very friendly. I explained what we were interested in and what our budget was. Rob worked hard to give us everything we asked for, right down to the Very friendly. I explained what we were interested in and what our budget was. Rob worked hard to give us everything we asked for, right down to the exterior and interior colors. While in Wilmington I spoke to a lady that had a 2015 accord. She had nothing but good things to say about leguene honda. More

Efficient and courteous The service dept is always efficient and courteous. It's very helpful to have a shuttle as well. Easy to get an appt. Good communication with the staf The service dept is always efficient and courteous. It's very helpful to have a shuttle as well. Easy to get an appt. Good communication with the staff. More

Oil change Came for a oil change brought my own oil and filter. Great service. Best in Jacksonville area. Been coming here getting my vehicles serviced since Jun Came for a oil change brought my own oil and filter. Great service. Best in Jacksonville area. Been coming here getting my vehicles serviced since June of 2015. More

Finally getting my car fixed Dena took the extra time to help find out what was wrong with my car. She knew i had 3 kids and couldn't be without my car. She made sure I had a loan Dena took the extra time to help find out what was wrong with my car. She knew i had 3 kids and couldn't be without my car. She made sure I had a loaner to use. She never once tired to rush me out and took her time. She also called me back to let me know what was going on. I had a another issue come up and she too took care of it and got me answers. She is awesome! The guys who worked on it in the back, i don't know their names but they got my car working! More

Phenomenal Customer Sevice Big thank you to the Lejeune Honda service team and a Merry Christmas! I’m always impressed by their professionalism and especially the excellent cust Big thank you to the Lejeune Honda service team and a Merry Christmas! I’m always impressed by their professionalism and especially the excellent customer service. The service team goes to great lengths to listen and understand their customers concerns. This is something basic but so important that companies miss the mark more often than none. Fortunately this service team sets the bar high! More

Easy process There was a recall on the airbag of my 2007 Honda Element. Made an appointment, showed up a little late, and I was done in an hour. Nothing to complai There was a recall on the airbag of my 2007 Honda Element. Made an appointment, showed up a little late, and I was done in an hour. Nothing to complain about More

Typical Very clean, but typical dealership. Nothing over the top, but nothing really bad. I knew what I wanted, going in, so there wasn't too much convers Very clean, but typical dealership. Nothing over the top, but nothing really bad. I knew what I wanted, going in, so there wasn't too much conversation. So my take aways, from my experience: Pros: - Very fast - Washed/Cleaned vehicle after signing - Put gas in Cons: - 1st counter, only $269.00 off - He said he could get me $500 off for being military (Didn't happen) - 2nd counter, $50.00 off Summary: I wasn't expecting much, because the price was already low, but had to get the best price. Sales reps are very passionate at taking care of their customers. Thanks though, Love the car! New Focus ST owner More

Outstanding service and attention to detail! What a pleasant surprise! I wasn't sure what to expect when I clicked the box on Lejeune Honda's website, but I have not had a better experience purch What a pleasant surprise! I wasn't sure what to expect when I clicked the box on Lejeune Honda's website, but I have not had a better experience purchasing a vehicle in 40 years of buying them. From the first email I received from Alexios Panagiotidis (Internet Sales Manager), through connecting my phone to the Bluetooth, I could not have asked for a more professional, courteous, and respectful group of people to help me get the safe and reliable transportation I needed. Purchasing/financing a car is something many will experience, after a few times it may seem routine, but it's never simple, and given the expense, it's always stressful. To make matters more difficult, I had a few specific requirements for this purchase. Despite heavy snowfall in western NC, the folks at Lejeune Honda were able to arrange a timely dealer transfer to get the model and color I had requested, schedule installation of the additional equipment I needed, keep me informed of each step in the process and they worked to have all the necessary things prepared for me to minimize the time (and stress) needed to get rolling on a Saturday morning.  I found everyone I met on their team to be inviting and easy to work with, and will happily go an extra mile or two to make my next purchase at Lejeune Honda.    More

Great Experience Phenomenal service from the time I dropped my vehicle off until I picked it up. They called and kept me informed about the process. The service gentle Phenomenal service from the time I dropped my vehicle off until I picked it up. They called and kept me informed about the process. The service gentleman explained the issue with my vehicle and gave me timeline for completion. Extremely friendly people. More

Loss of air in tire I appreciate being able to bring my car in without having to make an appointment due to the loss of air in my tire the problem was resolved right away I appreciate being able to bring my car in without having to make an appointment due to the loss of air in my tire the problem was resolved right away and I did not have to wait long. I appreciate the prompt service and the professionalism. The person who wrote up the care for me made sure she kept me informed what was going on I greatly appreciate this lets me know that you care about your customers. More