Stevenson-Hendrick Honda Jacksonville

Excellent They are always nice and get my car done quickly and without any issues. I really don't trust any other place with my car They are always nice and get my car done quickly and without any issues. I really don't trust any other place with my car More

Recall/maintenance I was called in or a safety recall on my backup camera, so while my car was there, had my first complimentary maintenance completed, as well. I was called in or a safety recall on my backup camera, so while my car was there, had my first complimentary maintenance completed, as well. More

Great and friendly service We like getting our oil changed here because there is a shuttle service so we can go home while the work is being completed. Very convenient. We like getting our oil changed here because there is a shuttle service so we can go home while the work is being completed. Very convenient. More

Very helpful Ericka and Deana were very supportive and helpful. I was dealing with hurricane aftermath and needed a problem solved. Great help and great attitude. Ericka and Deana were very supportive and helpful. I was dealing with hurricane aftermath and needed a problem solved. Great help and great attitude. Two gems. More

Time Management and Professionalism Everyone keeps calling and saying this review is for Tina or Dena but I never spoke to that person. No idea who that is or why they keep getting ment Everyone keeps calling and saying this review is for Tina or Dena but I never spoke to that person. No idea who that is or why they keep getting mentioned. I did speak with Ron who was friendly and had some good stories. But, I did have a place to be and he told me story after story and took up nearly an hour of which should have taken 10 mins. Additionally, Ron had quite the vocabulary. A lot of xxxxs and xxxxxxxxxxxxx flying out of his mouth. You should probably know your customer better before you start using that language. More

Really disappointed ( This is your product you sell ) We have a 2017 Honda Accord just turned 12000 miles and we started hearing sounds when driving coming from the front drive side tire. When I took it We have a 2017 Honda Accord just turned 12000 miles and we started hearing sounds when driving coming from the front drive side tire. When I took it in they tell me all four rotors are warped and I need new ones. My wife drives 1.0 mile a day to and from work and is way under mileage. Lejeune Honda would not replace these rotors and wanted me to pay. I have lived in Jacksonville NC all my life and bought many cars from them growing up. I have read on many forums with their rotors bending at some an early stage and to be told my the service manager that they have never seen this and that this should be on a car with 100000 miles is a red flag as this is an issue, but I guess not for them. I will not be back. Joe Rose III More

My recent service The Honda Service Team is very friendly and helpful. The wait time is reasonable and are very good at answering questions or concerns with my car. The Honda Service Team is very friendly and helpful. The wait time is reasonable and are very good at answering questions or concerns with my car. More

Best salesman I have ever worked with Rob was not pushy and listened to me when I told him what I wanted. He made it happen. This was the best buying experience I have ever had. Awesome pe Rob was not pushy and listened to me when I told him what I wanted. He made it happen. This was the best buying experience I have ever had. Awesome person and salesman. More

Excellent I love this place! Great prices and my mechanic is awesome! They never try to get me to buy things I don’t have to. I love this place! Great prices and my mechanic is awesome! They never try to get me to buy things I don’t have to. More

Very professional The staff was very professional, personable, and easy to work with. We left the dealership confident that we had a great deal on a great car. The staff was very professional, personable, and easy to work with. We left the dealership confident that we had a great deal on a great car. More