Stevenson-Hendrick Honda Jacksonville

Smooth ride-promises kept Bought my Accord at Lejeune Honda over 8 years ago, purchasing a lifetime wrap around warranty, "just in case". Recently started hearing a humming s Bought my Accord at Lejeune Honda over 8 years ago, purchasing a lifetime wrap around warranty, "just in case". Recently started hearing a humming sound eminating from under my car...first near the front driver wheel, then the right, and then down the center. Thinking it was perhaps a muffler, I took to the Lejeune Honda Service Center on N. Marine Blvd. Their experts informed me that I needed four wheel bearings and a new rack & pinion unit. Not having my warranty with me, my service Advisor, Erica Dobson was able to locate a copy and validate coverage. She provided me a loaner for the duration of the repairs. Due to the hurricane, issues arose with the dilivery of parts. Although home sick, Erica dealt with the issue and informed me of the issue, extended the loaner and once completed promptly notified me my car was ready to go. And then she and the dealership went above and beyond by waiving the inspection and deductable in order to help our with the hurricane issues we were facing. My car now has a like new smooth rides. Thank you for keep your promises and considtently exceeding my expectations. More

30 thousand mile check up I had an appt and was promptly taken care of. All prices were discussed and no surprises at the end. Way to go..service department. I had an appt and was promptly taken care of. All prices were discussed and no surprises at the end. Way to go..service department. More

Awesome Customer Service Chris Vance is absolutely awesome. Chris thanks for everything buddy!!!! Very professional and sincere, I can do business with someone of your cal Chris Vance is absolutely awesome. Chris thanks for everything buddy!!!! Very professional and sincere, I can do business with someone of your caliber and integrity. More

Quick and easy Courteous and helpful staff. Made it a quick and painless experience. They were willing to work with us, show us everything we asked for and we drove Courteous and helpful staff. Made it a quick and painless experience. They were willing to work with us, show us everything we asked for and we drove away satisfied. More

Quick & Easy Experience We’re very happy with our purchase at Lejeune Honda. Alex made the process very smooth for our family and worked well with us helpung us find the righ We’re very happy with our purchase at Lejeune Honda. Alex made the process very smooth for our family and worked well with us helpung us find the right vehicle for our family within our price range! More

Excellent Ron was extremely helpful and patient. He made sure I not only got the right price, but also exactly what I wanted! He took ample time to be sure ever Ron was extremely helpful and patient. He made sure I not only got the right price, but also exactly what I wanted! He took ample time to be sure everything was perfect and that I was 100% satisfied. All staff were courteous and helped be sure I was comfortable for the whole process. Thank you so much! More

They did a good job they switch my tires for me and they gav I enjoyed wI enjoyed working with theo I enjoyed working with the people at the June Honda . The people there are very friendly and they will help yo I enjoyed wI enjoyed working with theo I enjoyed working with the people at the June Honda . The people there are very friendly and they will help you even if you were at the original person you can visit it when you first went at the service center. Keep up the good work and I will take my vehicle to you many times after this hopefully my vehicle will stay in good shape and I will need to but if I do need it I’ll come back. More

Great guy to work with Rich made my experience with the dealership wonderful. I came in for one thing to look and test drive. When I decided he went out of his way to get me Rich made my experience with the dealership wonderful. I came in for one thing to look and test drive. When I decided he went out of his way to get me the correct color and model I wanted. More

Great even when being constantly asked Erika was great even though insurance was going against everything that she said. Even got me a loaner when insurance would not want to pay for a rent Erika was great even though insurance was going against everything that she said. Even got me a loaner when insurance would not want to pay for a rental anymore. More

Our new CR V Excellent sales personnel and very helpful. We had been to a lot of different dealerships before we decided on the Honda CRV as the vehicle we wished Excellent sales personnel and very helpful. We had been to a lot of different dealerships before we decided on the Honda CRV as the vehicle we wished to purchase. More