
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Faulty tire pressure gauge & Cain inspection. Satisfied with inspection but need to take car to Lincoln dealer to fix faulty gauge. I bought a new set of tires about 4 weeks ago and I believe the Satisfied with inspection but need to take car to Lincoln dealer to fix faulty gauge. I bought a new set of tires about 4 weeks ago and I believe the faulty gauge is related to tire installation. More
Excellent job Great experience with the service department. Quick & friendly response time. The work done was top notch!! Thank you to all of you😊 Definitely recom Great experience with the service department. Quick & friendly response time. The work done was top notch!! Thank you to all of you😊 Definitely recommendable! Thank you Lejeune Honda More
Tire pressure light Went in for basic oil change and mentioned that the check tire pressure light was on and that I had a 16 1/2 hour drive coming home so I wanted to mak Went in for basic oil change and mentioned that the check tire pressure light was on and that I had a 16 1/2 hour drive coming home so I wanted to make sure everything was okay with the tire. They reassured me that the tire was fine and that the light just needed to be turned off. While on my trip home the light turns on once again and when I reach my destination the tire is going flat and looks ruined. Maybe if the service members actually did there job and looked more into the tire they would realize that something was wrong with the tire and now my tire would not be ruined. Very upset about this as I pay for a service plan and clearly I do not receive very good service for the price I pay. More
satisfiedcustomer I came in to have an oil change, a routine visit. I had a tire pressure light that had been on for a month or so, when I picked up my vehicle the lig I came in to have an oil change, a routine visit. I had a tire pressure light that had been on for a month or so, when I picked up my vehicle the light was off, the direction compass was not flashing, so I was delightfully surprised and grateful More
Thank you everyone! Alex was great! He never made me feel rushed or pressured. He took his time and showed me everything in the car. He was great. Thank you Alex! Alex was great! He never made me feel rushed or pressured. He took his time and showed me everything in the car. He was great. Thank you Alex! More
Very Personable, Professional with Integrity Every associate I interacted with was very personable and polite. Even the salespeople who were not helping me were very friendly. I NEVER felt pressu Every associate I interacted with was very personable and polite. Even the salespeople who were not helping me were very friendly. I NEVER felt pressured by anyone, which was greatly appreciated. My salesman Patrick was very knowledgeable, actively listened to what my needs were and was very passionate about "doing the right thing" for me. He is awesome!! He and the management team were very upfront and honest, explained the process and options and exhibited nothing but Integrity! I highly recommend this dealership and will definitely be back with friends and family. You all made shopping for a new car enjoyable and exciting for me! Thank you! More
My experience at Lejeune Honda Alexis, went far and beyond my expectations while patiently walking me through the car purchase process. His body language of maintaining an patient, Alexis, went far and beyond my expectations while patiently walking me through the car purchase process. His body language of maintaining an patient, calm and friendly demeanor set me at ease, as I realized that this guy has integrity and I could trust him unlike other sales reps from other dealerships I visited in the past. I will greatly recommend his services to all of my peers and employees. More
Very helpful and informative Helped me get a great deal and made sure I understood everything going on with my first time buying my own vehicle. The salesman checked two different Helped me get a great deal and made sure I understood everything going on with my first time buying my own vehicle. The salesman checked two different websites for me to give me the best deal possible. More
A very honest transaction. I recently bought a used car from these folks. The process was of agreeing on the price of the purchase and of my trade in vehicle was very easy. When I recently bought a used car from these folks. The process was of agreeing on the price of the purchase and of my trade in vehicle was very easy. When it came to sign all the papers, there was a slight error. When I brought it to their attention, they fixed it right away and made good on every penny. I have nothing but good things to say about Patrick, Nick, and Clay who all helped put this together for us. Thumbs up. More
A nice experience Patrick was a wonderful salesman and even came to my home to pick me up. I drove my new car back to the dealership. Everyone one I encountered there Patrick was a wonderful salesman and even came to my home to pick me up. I drove my new car back to the dealership. Everyone one I encountered there was very accommodating. I also for the 1.9% financing from Honda,and drove away with no money down. More