
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Great car purchasing experience I was in the market for a good preowned vehicle for my daughter. Contacted the dealership to inquire about several vehicles. Rob responded to all o I was in the market for a good preowned vehicle for my daughter. Contacted the dealership to inquire about several vehicles. Rob responded to all of my questions about each vehicle. Found an excellent preowned trade in CRV that met my criteria. Rob and the manager provided me with great value and customer service. More
Dedicated to Excellence Awesome service awesome people. Very quick turnaround and the courtesy service was awesome. I enjoyed the ride with the courtesy shuttle person, he w Awesome service awesome people. Very quick turnaround and the courtesy service was awesome. I enjoyed the ride with the courtesy shuttle person, he was very nice and courteous and a great person to talk with More
First Honda! Lejeune Honda was great! My wife and I were hunting for a reliable first car for our daughter so we asked Rob if we could set up some time to look at Lejeune Honda was great! My wife and I were hunting for a reliable first car for our daughter so we asked Rob if we could set up some time to look at cars. He didn’t drag us around the lot. He had several different trim levels and models pulled up in front of the showroom for us to look at and compare. He really went the extra mile. He asked if he could show us some numbers on the vehicle we liked most. I responded with “ it would have to be a xxxx good deal for me to buy tonight.” The numbers he came back with we’re and we bought the car! no pressure and a team of men and women who really are there to help! Go see them! More
Disappointed I normally like going here, but they fixed a recall for me with the middle seats and set the seat down on top of my baby carrier . The seat was not la I normally like going here, but they fixed a recall for me with the middle seats and set the seat down on top of my baby carrier . The seat was not latched properly. They were apologetic over my carrier, but that was it. They also said I needed new tires when mine only had 17000 miles on them. I took them to another repair place and they said the wearing was different. I’m accustomed to the price inflation, but left upset because I feel like the service quality has gone down. The front staff that I speak with is welcoming and great, but I don’t think we will return for services. More
Rob rocks ! I searched high and low looking for a Honda Pilot and Rob helped me out had patience with me and my kids Thank you and the other guys in the back wor I searched high and low looking for a Honda Pilot and Rob helped me out had patience with me and my kids Thank you and the other guys in the back working numbers out so I could get what I wanted, More
nice curteous worked me in for an oil change thorough effecient mechanically sound service from all service providers and service team always a pleasure to get my service through lejeune honda thorough effecient mechanically sound service from all service providers and service team always a pleasure to get my service through lejeune honda More
Great customer service, always so friendly! Everytime i take my car to Honda they always provide me with the best customer service! Robbie always goes above and beyond to answer any questions i Everytime i take my car to Honda they always provide me with the best customer service! Robbie always goes above and beyond to answer any questions i have. All of the staff at Honda always have the customers best interest, So glad Dena is apart of the team. She is great! I wont take my car anywhere but Honda! Highly recommend! More
New Car They where GREAT. I had talked with another Honda dealer and was told nothing could be done. The seal manager was GREAT inn looking at EVERYTHING an They where GREAT. I had talked with another Honda dealer and was told nothing could be done. The seal manager was GREAT inn looking at EVERYTHING and found a deal that was GREAT for me. It was everything that I was looking for. More
Appreciate!!! It was a bad day when I got my car damaged. It’s Ericka Dobson who took care me and helped me to call the insurance company to get my car repaired . S It was a bad day when I got my car damaged. It’s Ericka Dobson who took care me and helped me to call the insurance company to get my car repaired . She is a nice person!!! More
Robbie is AWESOME!!! Robbie is such a very awesome manager. if he isn’t the manager please make him one. he gives consistent expert service . The follow up and greeting by Robbie is such a very awesome manager. if he isn’t the manager please make him one. he gives consistent expert service . The follow up and greeting by name is wonderful I’ll even bring my non Honda vehicles for service like this. Thanks for having employees love their jobs and make us feel like family. More