
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Ask for Ron! Thank you Ron for your incredible customer service and automotive knowledge. Appreciate the honesty and professionalism from start to finish. Better Thank you Ron for your incredible customer service and automotive knowledge. Appreciate the honesty and professionalism from start to finish. Better than a five star review! James Frye More
Awesome Service!! I always trust my Element to Robbie and his service staff! They are great and get me in and out as soon as possible! Always recommend to my friends! I always trust my Element to Robbie and his service staff! They are great and get me in and out as soon as possible! Always recommend to my friends! More
First oil change The wait time was a little long because I had no appointment but it was not excessive. You are offered snacks and drinks while waiting. The wait time was a little long because I had no appointment but it was not excessive. You are offered snacks and drinks while waiting. More
Good car washing experience from a loyal Honda customer Basic car wash includes wash and interior vacuuming, to add on the waxing, it took away the interior vacuuming unless I pay additional. Why? I'll gla Basic car wash includes wash and interior vacuuming, to add on the waxing, it took away the interior vacuuming unless I pay additional. Why? I'll gladly pay for the waxing but not additional for vacuuming. It leaves a bad taste. Minor issue: I scheduled the car washing but the service advisor could not find my appointment. She accommodated me instead of turning me away. I appreciated that. More
Amazing service Brought car in for first service and to have a DVD player looked at. Got car done in a very short time and had no issues! Will gladly be back! Brought car in for first service and to have a DVD player looked at. Got car done in a very short time and had no issues! Will gladly be back! More
Great Service The service and professionalism is as always, beyond reproach. Love my Honda and love my dealership! Would recommend friends and family to go to Lejeu The service and professionalism is as always, beyond reproach. Love my Honda and love my dealership! Would recommend friends and family to go to Lejeune Honda. More
Great to work with and very helpful. Rob was helpful throughout the process was able to answer questions and wanted to make sure I was satisfied with the car I picked. Awesome! Rob was helpful throughout the process was able to answer questions and wanted to make sure I was satisfied with the car I picked. Awesome! More
Great experience Went in to get some recall work done and everything ran smoothly, it did take most of the day but I will sacrifice that to know my family is safe in o Went in to get some recall work done and everything ran smoothly, it did take most of the day but I will sacrifice that to know my family is safe in our vehicle. The man I worked with was extremely accommodating and pleasing to speak to, and our shuttle driver was the sweetest man ever. I'm the type of person that can't be quiet in the car so for him to indulge me in conversation and not think it rude to talk about his life and share stories was wonderful. The staff couldn't have been more wonderful More
Honda Service I had an appointment at 3:45 p.m. and had no major issues with the service that I was provided. The wait time was about one hour and a half and I wait I had an appointment at 3:45 p.m. and had no major issues with the service that I was provided. The wait time was about one hour and a half and I waited for the car in your lounge area. I would have given your dealership four stars but I was a little put off by the up-selling that was trying to be pushed on me. My car only had 25,000 miles on it. More

Professional customer service atmosphere Everything was prepared in advance, thanks to Ms. Teresa West, Robert Crandall, and Nick Baker and it was the best car buying experience we ever had. Everything was prepared in advance, thanks to Ms. Teresa West, Robert Crandall, and Nick Baker and it was the best car buying experience we ever had. More