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Stevenson-Hendrick Honda Jacksonville

Jacksonville, NC

4.8
1,185 Reviews

2221 North Marine Boulevard

Jacksonville, NC

28546

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Showing 1,185 reviews

September 01, 2025

Excellent service provided by Bernard and the team. Always excellent care, professional and special treatment received. Nothing but the greatest. More

by cindyleger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Montilla
Sep 12, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Cindyleger, we are so pleased you enjoyed your visit to Stevenson Hendrick Honda Jacksonville! We do hope we can be of assistance in the future. Take care!

September 01, 2025

Still waiting on a phone call on navigating system ordered! Insurance covered it but not one word from dealer. Oil change and recall were done without issue! Communication is an issue here. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
Sep 08, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

We appreciate you bringing this experience to our attention. If you are willing, please contact our General Manager, Trey Hulse, at (910) 998-4100 so we can work towards a resolution. We look forward to hearing from you.

August 31, 2025

Always great service, easy to get an appointment right away and done right. Thanks Andrew More

by marc_cooper45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rowe
Sep 03, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Marc_cooper45, we are so pleased you enjoyed your visit to Stevenson Hendrick Honda Jacksonville! We can't wait to see you again, have a great day.

August 28, 2025

My new purchase experience was outstanding! The professionalism of my sales representative (Pete) and all other folks that were involved was superb. Well done to all! More

by ssayko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Moquin
Sep 03, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Ssayko, we are so pleased you enjoyed your visit to Stevenson Hendrick Honda Jacksonville! We can't wait to see you again, have a great day.

August 28, 2025

I had a great experience! My tire was slowly losing air and the identified the problem and handled it quickly! Big thanks to the team for their efforts! More

by Rorykrieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Durkai , Trey Hulse, Andrew Rowe, Bernard Montilla, Rebecca Pladars
Aug 31, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Rory, thank you so much for sharing your service experience with us. We are always overjoyed to hear we've been doing a good job. Please don't hesitate to let us know if there's any way we can be of additional service :)

August 25, 2025

They made my trade in very agreeable, and dealing with a "used car dealer" very non-stressful. Dealing with Julia was a pleasure! More

by eapirkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julia Thorpe
Aug 27, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Hello Eapirkey, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 22, 2025

We had a pleasant experience in buying our new vehicle. Julia was very helpful and knowledgeable about our vehicle and very easy to work with. We feel what we paid was a fair price for our SUV. Gary made o More

by scondo328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Niccoloci, Julia Thorpe
Aug 25, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Scondo328, we are so pleased you enjoyed your visit to Stevenson Hendrick Honda Jacksonville! We can't wait to see you again, have a great day.

August 20, 2025

Does not respond to customer needs concerning vehicle issues in a timely manner. Very disappointed. More

by kevin_brown621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Montilla
Aug 23, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

We appreciate you bringing this experience to our attention. If you are willing, please contact our General Manager, Trey Hulse, at (910) 998-4110 so we can work towards a resolution. We look forward to hearing from you.

August 14, 2025

Salesman knew all about the car, was friendly without the excessive pressure and process was efficient. More

by mcarbec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Moquin
Aug 21, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Hello Mcarbec, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Stevenson Hendrick Honda Jacksonville

August 12, 2025

Me and my husband both purchased brand new Honda civic thanks to Jonathan Castro wheeling and dealing to get us to the numbers we needed! Highly recommend asking for him when coming in! More

by kayleeball03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Castro
Aug 21, 2025 -

Stevenson-Hendrick Honda Jacksonville responded

Kayleeball03, we are so pleased you enjoyed your visit to Stevenson Hendrick Honda Jacksonville! We look forward to your next visit! Take care!

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