Stevenson-Hendrick Honda Jacksonville

New Pilot Purchase We had a great experience purchasing a new Honda Pilot at Lejeune Honda. The salesman Rob spent a lot of time explaining all of the features of the ca We had a great experience purchasing a new Honda Pilot at Lejeune Honda. The salesman Rob spent a lot of time explaining all of the features of the car and they had the model and color that we wanted. Making the deal was easy and fast. More

Recent visit They did an outstanding job on my vehicle as usual. The brought to my sons attention the need to change the transmission fluid. I appreciate that th They did an outstanding job on my vehicle as usual. The brought to my sons attention the need to change the transmission fluid. I appreciate that they care about our car as if it were theirs. I didn't like the bill, but that is what goes with the costs. Thanks More

Did not do what was expected Was supposed to get a trailer hitch on my new car as part of the sales deal. They installed the hitch, but not a wiring harness for the lights. Said m Was supposed to get a trailer hitch on my new car as part of the sales deal. They installed the hitch, but not a wiring harness for the lights. Said my other car didn't have that, which IT DID. (BTW, they installed the hitch on my trade-in when I bought it, with a wiring harness) More

Great Service, Great Price I was skeptical of choosing Lejeune Honda and it’s not because I had heard bad things, but because it’s a larger dealership. Honestly, all dealerships I was skeptical of choosing Lejeune Honda and it’s not because I had heard bad things, but because it’s a larger dealership. Honestly, all dealerships, large or small, scare me. But Chris, our salesman, took excellent care of us. We had our eye on the van we wanted for a few months that unfortunately was under a recall and he kept us fully informed as to when it would be ready. We were 5 minutes too slow and someone else got it first. But Chris helped guide us to the best option that truley fit our growing family’s needs to the T. I didn’t expect to drive off the lot in a brand new 2018 vehicle, but my husband and I drove off the lot with full confidence that we paid a fair price for our vehicle. We were assured when Chris pulled up the Kelly Blue Book value and asked us if we thought that was a fair price. Of course it was for a brand spanking new van loaded with awesome features! Overall we were super satisfied, will be returning when the time comes to trade in one of our other vehicles and will recommend them to anyone looking to purchase. Thanks again, Chris! More

Outstanding customer services The service department was outstanding and truly professional upon my arrival. They perform the maintenance in a timely manner and make recommendation The service department was outstanding and truly professional upon my arrival. They perform the maintenance in a timely manner and make recommendation on what was important repairs needed. More

Excellent It was my first visit to the service department. The customer service was outstanding and professional. The great service I received will make coming It was my first visit to the service department. The customer service was outstanding and professional. The great service I received will make coming back a pleasure More

Wonderful like always. They do a great job. The service department goes out of there way to please you. Robbie is wonderful and patient. He goes beyond to make someone happy. Chris also bac The service department goes out of there way to please you. Robbie is wonderful and patient. He goes beyond to make someone happy. Chris also backs Robbie up and does a good job. Honda Service educates you and provides a friendly environment. More

Recent visit They did an excellent job on my vehicle. Ericka had done a great customer service. She was very kind and always had a smile on her face. She kept me u They did an excellent job on my vehicle. Ericka had done a great customer service. She was very kind and always had a smile on her face. She kept me updated what was going on with my vehicle. Their waiting area was clean with a big TV, nice sofas, free wifi and drinks for customers. More

Bill is great! Your service was excellent but my most favorite part of the service experience was your driver Bill. He is always so very nice and eager to take me to Your service was excellent but my most favorite part of the service experience was your driver Bill. He is always so very nice and eager to take me to work as well as come and pick me up to get my car. He is a true asset to your company. More

New car experience Ron was super friendly and got the best possible deal that he could get me. Everyone was helpful and listened to my wants and concerns. Ron was super friendly and got the best possible deal that he could get me. Everyone was helpful and listened to my wants and concerns. More