Stevenson-Hendrick Toyota Jacksonville

I genuinely cannot thank Michael enough for everything he has done for me and my family. He has helped me purchase two vehicles, and through every step, he has gone above and beyond to make sure I was taken has done for me and my family. He has helped me purchase two vehicles, and through every step, he has gone above and beyond to make sure I was taken care of. After my first vehicle was totaled in an accident, Michael continued helping me navigate the difficult process of getting another vehicle. He helped me understand the insurance and GAP situation, stayed in communication with me, and even went out of his way to personally pick me up when I needed transportation. What makes Michael special is that he doesn't just treat you like another sale. He treats you like a person and genuinely cares about helping you. His patience, kindness, honesty, and dedication have made a stressful situation so much easier. I already plan on coming back to Michael when it's time to help my mother purchase a vehicle. That alone should tell you how much trust I have in him. Michael, thank you for everything you've done for me and continue to do for my family. You've earned a lifelong customer, and I couldn't recommend you enough. Stevenson-Hendrick Toyota is lucky to have someone like you! I absolutely love my Toyota C-HR! It feels like this car was made perfectly for me. It’s a shame it doesn’t get more attention because it’s absolutely gorgeous and fits all my needs perfectly! More

This is one of the best dealerships in the area that I have had the experience in trading in and purchasing a new vehicle from. Between my father and myself we have purchased at least 17 vehicles over the have had the experience in trading in and purchasing a new vehicle from. Between my father and myself we have purchased at least 17 vehicles over the years from this dealership and it was the best vehicle buying experience we have had. They are friendly and very customer service oriented. They take the time to get to know you and treat you as a person not some sales number they have to meet. I have never felt any pressure in buying a vehicle from them. I tell them what I am looking for and in what price range I want and they will do everything they can to get that for me. And their accountabilty is beyond reapproach. If they make a mistake or tell you something wrong they do not try and hide but own up to the fact that they made a mistake and will anything they can to fix it. I have bought 3 vehicles from them in less than an year and it has been a pleasure and customer orientated experience each and every time. They even allowed me to bring in my own trailer with my slingshot on it to see how well their Tundra would tow it before I even made a decision to buy it. You won't find most dealership allowing you to do something like that before you decide to buy the vehicle. I commend my experience with Ray Calhoun (Sales Manager), Chris Smith (Sales) and Charles Peyton (Finance) for their professionalism, customer service and experience. They were very friendly and made me feel very welcomed to be there purchasing a vehicle. Thank you guys for everything and the dealership should commend you for your excellent service, customer buying experience and they are lucky to have you onboard. You guys make this dealership what it is today and I will go nowhere else to purchase a vehicle. More

Polite, reasonable, knowledgeable and relatively fast. We will be back for our next car purchase. We will be back for our next car purchase. More

My neighbor came in and got her a nice new red ruby Camry and she worked with Alan. He was very courteous and professional. and she worked with Alan. He was very courteous and professional. More

I came to Stevenson Hendrick Toyota today and got me a nice beautiful Ruby red Toyota Camry. I worked with Allen, great customer service. This is a very nice place. nice beautiful Ruby red Toyota Camry. I worked with Allen, great customer service. This is a very nice place. More

Had a great time with Mike on getting my new Camry. Super satisfied with the service and such an amazing deal. If your in the market for any vehicle Mike is your go to guy, straight forward and helpful Super satisfied with the service and such an amazing deal. If your in the market for any vehicle Mike is your go to guy, straight forward and helpful. More

Bought from Justin Conwell. 4th Toyota purchase from this dealership. Will be back for sure 4th Toyota purchase from this dealership. Will be back for sure More

Over the years between my father and myself we have bought approximately 15 vehicles from this dealership. And each time Ray Calhoun was our sales manager. Ray always treated us as human beings not som bought approximately 15 vehicles from this dealership. And each time Ray Calhoun was our sales manager. Ray always treated us as human beings not some number on a quota he had to fill. He was fair and always gave us the best deal possible. He would even take time and shoot the breeze, as they say, with you to get to know you and what you were looking for. This dealership is lucky to have Ray as their sales manager. He is a great assist to this dealership. He is professional but down to earth and does not pressure you into anything. He is always willing to work with you to make you happy and satisfied with your purchase. Ray you are to be commended on your customer service and professionalism at what you do. Thank you for what you have done for my family in purchasing vehicles. Look forward to doing more business with you. More

My experience with En (sales) and their finance team was smooth and quick (two things you don’t normally hear when dealing with dealerships). I’d recommend them to anyone and would definitely purchase from smooth and quick (two things you don’t normally hear when dealing with dealerships). I’d recommend them to anyone and would definitely purchase from them again. More