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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

5.0
1,203 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,203 Reviews of Stevenson-Hendrick Toyota Jacksonville

April 10, 2018

Personalized Experience This last minute stop in was an amazing experience in which Sherry was overwhelmingly welcoming from the very first seconds of meeting. We went on sev More

by A.B.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Apr 11, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Sherry was able to meet your needs. At Stevenson Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy as possible. Take care! Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 08, 2018

Great experience Douglas Donnelly is a great salesman he answers all your questions, isn’t pushy. Just a nice guy to deal with all around. We had heard great things a More

by Mandala10407
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McMillan, Douglas Donnelly
Apr 10, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for this great review! Douglas is truly an exceptional salesman and we appreciate him for giving you a great experience. If you have any questions or need any further assistance, please come back to visit Stevenson Toyota. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 07, 2018

Best buying experience! From the beginning Sherry was very helpful and attentive to what I was looking for. She found exactly what I was looking for and for the price I neede More

by Drew2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve St. Denis, Sherry Blake
Apr 10, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking the time to write this review, Drew. I'm very happy to hear about your positive experience at Stevenson Toyota. I will share this Sherry as she will be happy to hear it. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 07, 2018

Wonderful My overall experience was great from the time I walked in to the time came to leave. Douglas was very helpful in finding the car that was right for me More

by tletac0813
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly
Apr 10, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Stevenson Toyota! If there is anything else we can do for you, just give us a call! Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 06, 2018

Best vehicle buying experience we’ve ever had! The staff at Stevenson Toyota made the impossible possible. The staff was patient with our hiccups, made calls to get us the best deal possible, and r More

by HAGat4641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McMillan, Sherry Blake
Apr 10, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for writing this nice review. We are very pleased to hear that Sherry could make your car shopping experience so pleasurable and stress-free. We are glad to hear you are loving your new Toyota. If you need anything else in the future please feel free to come back and visit us any time! Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 06, 2018

Enjoyable experience A J was very professional and a pleasure to work with during the whole process. This was the easiest vehicle purchase I have ever made! More

by Old guy 4X4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Oldham
Apr 10, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

We always like to read customer feedback and are happy to know your purchase experience was a pleasant one. If there is anything else that we can for you please don’t hesitate to visit Stevenson Toyota again. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 05, 2018

Amazing service I am not the easiest person to work with, and I was very picky with the kind of vehicle I was searching for. Cassandra had so much patience with me an More

by Clarix Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Quiroz
Apr 06, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thanks for the kind review, Clarix! Cassandra is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. If you have any questions or need any further assistance, please come back to visit Stevenson Toyota. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 05, 2018

No pressure, enjoyable experience Doug was great to work with from start to finish. He made sure I knew what all of my options were and didn’t try to steer me in any direction. Him and More

by Happy4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Maroules, Kelly Staples, Bob McMillan, Douglas Donnelly
Apr 06, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit Stevenson Toyota if you need anything else. Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 05, 2018

Phenomenal Service Doug was super efficient, easy-going, professional, extremely helpful, superior communication skills, and all-around a pleasure to do business with. More

by CertifiedGeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Aaron Prescott, T Muhammad, Douglas Donnelly
Apr 06, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Doug and Richard. At Stevenson Toyota, we are driven to offer great customer care and we strive to provide the best purchase experience. Drive safely! Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 05, 2018

Best in Town Man do they care about their customers! Doug was amazing to work with. There was no number game. He came with the best price the 1st time! I was in an More

by StephE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly
Apr 05, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for sharing your experience with Stevenson Toyota, Steph! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

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