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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.8
951 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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951 Reviews of Stevenson-Hendrick Toyota Jacksonville

March 23, 2024

Worked with Allen, Christian and Amer to buy a Toyota Venza Hybrid. Great experience, no pressure…highly recommended! More

by bherfel87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian , Allen Sluder, Amer Amer
Mar 25, 2024 -

Stevenson-Hendrick Toyota Jacksonville responded

Bherfel87, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! George Popajohn General Manager Cell 910-232-7936

March 22, 2024

Excellent customer service from beginning to end. En was very knowledgeable and was able to answer all our questions. More

by Buhr.Kathryn7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
En Connor
Mar 25, 2024 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Buhr.kathryn7, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! George Popajohn General Manager Cell 910-232-7936

March 15, 2024

Everyone was kind and helpful. We are so happy with the new Crown. The gas mileage is amazing. More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin M
Mar 19, 2024 -

Stevenson-Hendrick Toyota Jacksonville responded

Karen, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon! George Popajohn General Manager Cell 910-232-7936

March 14, 2024

Martin Urquizo is a great salesman. . He worked hard for us and today he got 2 sales from our family. More

by Tracytadlock2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Urquizo
Mar 16, 2024 -

Stevenson-Hendrick Toyota Jacksonville responded

Tracytadlock2015, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

March 14, 2024

Paid $1,000 less for the exact same repair at a Toyota Dealership 30 miles away in New Bern, NC. Was quoted $3,414.96 for a bad brake booster repair that required a replacement of the master cylinder as w More

by Brad Johnson
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Cupp, Kami Eckles
Mar 16, 2024 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Brad Johnson, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. George Popajohn General Manager Cell 910-232-7936

March 12, 2024

En Connor was phenomenal as was the entire team to coordinate with me on what I was looking for and my time frame as well as work with my specific situation. I couldn’t be happier! More

by magdalena.mavrov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor West, Steven Kirchhoff, En Connor
Mar 14, 2024 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Magdalena.mavrov, thank you so much for your positive comments about Stevenson-Hendrick Toyota Jacksonville! Thanks again for taking the time to leave us this information about your recent visit. Take care! George Popajohn General Manager Cell 910-232-7936

March 07, 2024

My issue was resolved promptly, and with professionalism. Issue was very unusual and the service people answered and my questions in words i understood. More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Morrissey
Mar 12, 2024 -

Stevenson-Hendrick Toyota Jacksonville responded

Mv, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day! George Popajohn General Manager Cell 910-232-7936

March 02, 2024

Awesome customer service. .all smiles and super friendly my guy en already had cars lined up that I was interested and then got us a great deal.. More

by momria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian , En Connor
Mar 07, 2024 -

Stevenson-Hendrick Toyota Jacksonville responded

Momria, we are glad we could help! Thanks again for the recommendation, and have an amazing day! George Popajohn General Manager Cell 910-232-7936

March 01, 2024

Aaron did a phenomenal job working with me and getting a great trade in from a Kia into a 24’ Highlander. The whole dealership was welcoming, clean, and professional. I highly recommend coming here if yo More

by Monica jaquez or Pagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Prescott
Mar 03, 2024 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Monica Pagan, thank you so much for your positive comments about Stevenson-Hendrick Toyota Jacksonville! We sincerely thank you for the positive review, and look forward to seeing you again soon! George Popajohn General Manager Cell 910-232-7936

March 01, 2024

Very helpful and courteous. Really treated us well. Very professional and went out of his way to make it a great experience! More

by Twinbill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin conwell
Mar 03, 2024 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Twinbill, thank you so much for your positive comments about Stevenson-Hendrick Toyota Jacksonville! Thank you so much again for your feedback! We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

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