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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,081 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,081 Reviews of Stevenson-Hendrick Toyota Jacksonville

November 07, 2019

We came in to look at a used 4Runner. Our initial visit had us dealing with Andy and we just were unable to get our numbers close enough. However, Andy and Ray teamed up to find us exactly what we were lo More

by will2399
Recommend Dealer
Yes
Employees Worked With
Andy Chinigo, Steven Sandefur, Ray Calhoun, Steven Kirchhoff
Nov 07, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

November 06, 2019

Had a state inspection Wonderful service with Kami- helped me take care of my NC state inspection and everything went smoothly- also one of the technicians was kind and spok More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Eckles
Nov 06, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

November 05, 2019

Such an improvement since my last visit. Waiting area super comfortable. Facility amazingly clean!! I love how they advertise competitor prices so I always leave feeling like I got a good deal. More

by Danielle H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Popajohn
Nov 05, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

November 05, 2019

Good experience. My purchase of an Rav4 is my second purchase from the Stevenson Hendrick Toyota. I have found the personnel to be competent, friendly and responsive t More

by Jim
Recommend Dealer
Yes
Employees Worked With
Tom Hines - 5 stars, Richard Harrington, Jasent Jurgensen
Nov 05, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for leaving us this great review, Jim. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

November 05, 2019

I was able to schedule the service and it was completed on the same day for my truck. The whole process was done very quickly. More

by Jason S.
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Nov 05, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thanks for the feedback Jason! We are glad to hear that everything was handled quickly and efficiently for you. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

November 04, 2019

Great Buying Experience Highly recommend this dealer. I’ve purchased eight Toyota’s over the past 15 years. These guys are good. Had to negotiate the trade value (of course), More

by Rangerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Paragili, Richard Harrington, Alexis
Nov 05, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Stevenson-Hendrick Toyota. We can’t wait to see you for your next servicing appointment! Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

November 04, 2019

Good experience when we purchased our RAV4 and very pleased with service. Will definitely continue to deal with Stevenson- Hendrick Toyota in future. Also, have been buying Toyotas for many years and p More

by Bill
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Nov 05, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

November 04, 2019

awesome Fair and reasonable pricing. Great service and friendly and helpful staff. Every time I bring my SUV in for service I get the best that Toyota has t More

by dnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Nov 05, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

November 02, 2019

Everyone, from the young lady who booked my appointment to Ryan, my service coordinator, to the man who drove the courtesy van, was exceptionally helpful, courteous and customer-oriented. I could not be mo More

by Betty Cole
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 04, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for this great review! We are delighted to hear that everything went well for you!

November 01, 2019

Highly satisfied! I went there to look for a pre-owned car and walked out with a brand new car! Everyone there was kind and made the buying process easy! I would recommend everyone to go to this dealershi More

by Joanne G
Recommend Dealer
Yes
Employees Worked With
Steven Sandefur , Richard Harrington, T Muhammad, Charles Peyton
Nov 01, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

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