Stillman Volvo Cars

I have been coming to Stillman for several years for service on my S60 sedan and V70 wagon. For years the V70 had a continuing problem coming out of park (on occasion). I live in Maryland and Bill Kid service on my S60 sedan and V70 wagon. For years the V70 had a continuing problem coming out of park (on occasion). I live in Maryland and Bill Kidd Volvo in Timonium replaced the brake light switch while the car was under warranty, but this did not fix the problem. I brought the car to Stillman, and Rob McKee and Ted worked with me for about a year before the problem could be issolated to the panel under the shifter. It was replaced at Ted's suggestion several wees ago, and seems to be the culprit. I am finally confident to let my wife drive the car again! Rob even gave me a number to call if the shifter got stuck in park, so he could try and issolate the problem. This service support was excellent, and far exceeded my expectations. Many thanks, and keep up the great work! Jerry Wess Exelon Power Team Kennett Square More

I drive an XC90 and my wife drives an S40. I have been dealing with Stillman Volvo for the past several years that we have owned our cars. We have had regular service functions performed on our vehicles. dealing with Stillman Volvo for the past several years that we have owned our cars. We have had regular service functions performed on our vehicles. Whether it be a warranty, state inspection or other routine service, the treatment we receive by the service department is top shelf. I ran a HVAC service department for a large corporation, for many years, and I consider myself qualified to recognize "exceptional customer service" when I see it. Starting with the call to schedule to the minute we pull off the lot we feel very confident that we are in good hands. I highly recommend Stillman Service and remain very content to have them "ever ready" to assist. Tony Polvino More

The purpose our most recent visit to Stillman Volvo was to test drive and possibly purchase a Volvo S60. We were referred to Sales Consultant Robert Corse. We found Robert to be very relaxed, personable an to test drive and possibly purchase a Volvo S60. We were referred to Sales Consultant Robert Corse. We found Robert to be very relaxed, personable and knowledgeable. Following Robert's preliminary description of the car's features and a test drive, we were shown the inventory available with the options and color we were interested in. Factoring in Volvo's Loyalty discount for repeat Volvo customers, we quickly agreed on a price I know to be very competitive based on the USAA Insurance Company's new car buying program. When we returned to pick up the car, Robert was very thorough and patient in explaining the car's features in detail. It has been my experience in industry that the character of an organizations staff is a reflection of management attitude and values, which in this case reflects well on Stillman. Our car buying experiences in the past have often been irritating and trying. This experience with Stillman was pleasant and stress free. I am not surprised. I bought a Volvo S80 sedan from Stillman about 12 years ago. All of the servicing on that vehicle has been done by Stillman's Service Department. I have also found that department, of which Rob McKee is the manager, to be equally competent, efficient and honest. I have always been satisfied with the work they have done and have had them tell me when work I requested was not necessary. Simply put, I trust them. More

I purchased my S60 two years ago and was treated fairly. I decided at that time I would use the service department for all my service needs. It has proven to be a positive and beneficial decision. I am gr I decided at that time I would use the service department for all my service needs. It has proven to be a positive and beneficial decision. I am greeeted by an employee who is friendly and ready for my arrive, with paperwork already printed as to why I am there. While waiting, a service employee will update me with the status of the work being performed and how much longer they will be. At checkout I am then shown line by line what work was completed before getting in my freshly washed car. Courtesy and professionalism is what you can expect at Stillman Volvo. More

My husband and I have been buying volvo's for years through Stillman Volvo and we always walk away with a great experience! The last time I was in for an oil change, I wasn't excited that I had to bri through Stillman Volvo and we always walk away with a great experience! The last time I was in for an oil change, I wasn't excited that I had to bring both of my kids in, but I was pleasantly surprised that they had such a great playroom for my kids. My kids had so much fun they didn't want to leave! :) More

My experience with Stillman Volvo was exceptional. The quality and attention to detail during my service visit impressed me. I felt that the service team really cared about providing quality customer serv quality and attention to detail during my service visit impressed me. I felt that the service team really cared about providing quality customer service. I would highly recommend Stillman Volvo to my friends and family. More

I dealt with Robert Corse (sp?) in the sales department and several people in service. All are a pleasure to deal with. Regarding the service department, they value my time. My car is always ready when and several people in service. All are a pleasure to deal with. Regarding the service department, they value my time. My car is always ready when they say it will be and it is serviced properly. They make sure all the necessary parts are available so I don't have to make return trips for the same problem. I highly recommend having your Volvo serviced at Stillman even if you didn't buy it there. More

Great folks to work with. I drove there from Northern VA because they "got it" that I am/was not interested in some dealer's "sales process". I tried to make it clear to dealers here I had no time nor because they "got it" that I am/was not interested in some dealer's "sales process". I tried to make it clear to dealers here I had no time nor tolerance of their process...I could not care less about what they want to do or want me to do. Don't have your sales person work a deal with me and then some arrogant "sales manager" tell me he needs another 1,000 bucks. Don't have a parade of floor mat, window tint, paint sealer, road hazard, etc. sales people come pitch their stuff to me. John Kennell made it clear to me he would handle all aspects and he did. Smooth, fast, courteous and professional. He followed up on everything I asked and was nearly instantly responsive every time. Highly recommended! More

I bought a 2006 c70 from Stillman. I have always found their staff to be friendly and courteous. The quality of their work is always top notch, to date. If any problems arise during service, they have alw their staff to be friendly and courteous. The quality of their work is always top notch, to date. If any problems arise during service, they have always found a way to minimize any inconvenience to me and my family. The guys in the parts department are professional and knowledgeable about all Volvo parts for all models. My overall experience with Stillman has been better than any other car dealership I've dealt with in the past. I am considering purchasing a new c70 from them later this month. More

every person in the dealership was very professional. from the service dept. to the sales personal. my hat is taken off to them. every dealership should take note. this is the way it should be ran. from the service dept. to the sales personal. my hat is taken off to them. every dealership should take note. this is the way it should be ran. More