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Stivers Ford South - Service Center

Union City, GA

3.9
383 Reviews

383 Reviews of Stivers Ford South - Service Center

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November 11, 2021

They failed to service the GMC that I purchased there, I brought the truck in on 11/02 and picked it up on 11/07 and it had not been touched. Never again. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No service
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Nov 15, 2021 -

Stivers Ford South responded

Hello Robert, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6075 -- we hope to hear from you soon.

Nov 15, 2021 -

Robert responded

Let’s just put it behind us. I’m satisfied with your comment. The truck is now being serviced by Cronic Chevrolet. Thanks

November 11, 2021

Mr. James, Mr. Clayton & Mr. Filkins are the best! I love coming to this dealership for service on my suv which I brought my suv from this location as well. This is the only place I attend too. Great job! Th More

by Neally McFadden (Chenel)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Clayton & Filkins
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Nov 15, 2021 -

Stivers Ford South responded

Hi Neally, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nov 15, 2021 -

Neally McFadden (Chenel) responded

Thank you and I am aware of it that’s why I only come there! Thanks

November 10, 2021

Professional service. Car was available much sooner than I expected. Will highly recommend to family and friends. More

by Bevita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Dodd
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Nov 15, 2021 -

Stivers Ford South responded

Hello, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Ford Union City and we hope to be of service again in the future.

November 08, 2021

Customer service was top notch all around. Joe Dodd took care of us from the time of check in to check out, everything was explained and gone over in detail. Highly recommended!! More

by Ingedawg14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dodd
Report | Print
Nov 09, 2021 -

Stivers Ford South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Union City! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Nov 10, 2021 -

Ingedawg14 responded

My pleasure! I appreciate what you guys do.

November 08, 2021

AutoNation Ford Union City provided great customer service and kept me informed on the progress of my repairs. More

by cthomas149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Briggs
Report | Print
Nov 09, 2021 -

Stivers Ford South responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2021

I would like to say that I had a wonderful experience with the service that I had. More

by beavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Popdan
Report | Print
Nov 10, 2021 -

Stivers Ford South responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 10, 2021 -

beavers responded

Thank you for the service that I received from Ford. beaverspt@att.net

November 04, 2021

I always have a great experience when visiting and Christopher is always available to help! More

by Kotymade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
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Nov 08, 2021 -

Stivers Ford South responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 04, 2021

James was nice and knowledgeable. Bill gave me a ride home, nice guy. Only issue is they would not guarantee a ride??? If I bring my car because of a recall, I Should At Least Get a Ride! More

by Atl_nupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, great experience
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Nov 08, 2021 -

Stivers Ford South responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 02, 2021

An oil change that takes over 2 hours is an unacceptable wait time , especially with a appointment! I was not happy ! More

by candismaughan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Nov 06, 2021 -

Stivers Ford South responded

Hello, Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Ford Union City. If you would be willing to give us another chance in the future, please reach out to our General Manager at (770) 674-6075. We would appreciate the chance to turn your experience around. Have a great day!

November 01, 2021

I purchased my vehicle from this dealership. They have performed all of the maintenance and repairs as needed. More

by djsporty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Briggs
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