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Stohlman Volkswagen

Vienna, VA

4.8
1,405 Reviews

8433 Leesburg Pike

Vienna, VA

22182

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Showing 1,405 reviews

April 06, 2023

Carlos has always been courteous, professional and delivers as promised. It’s a pleasure dealing with him. Thank you! More

by Al Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Coreas
Apr 08, 2023 -

Stohlman Volkswagen responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2023

They don't call it a stealership for nothing. Went to get an oil change. Was upsold on replacing cabin and air filter at $75 each, in addition to the $75 oil change. Total cost ended at $225, More

by Dissatisfied
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Joe Lishman
Mar 23, 2023 -

Stohlman Volkswagen responded

Hello, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (703) 893-2990 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

Mar 23, 2023 -

Dissatisfied responded

I reached out to Joe Lishman, the Service Manager, already, in hopes of resolving this privately, prior to posting this review. His response was: "Thank You for your feedback. No further action required at this time. Regards,Joe" Also called the number listed in Stohlman's response. Goes to a receptionist, not a real person.

March 06, 2023

Excellent service; when it was found that extra work was needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-ac More

by EvansCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Coreas
Mar 09, 2023 -

Stohlman Volkswagen responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2023

My salesperson was excellent and I would deal with him again. He did everything I asked him to do. More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yama Tokhi
Jan 26, 2023 -

Stohlman Volkswagen responded

Hi Laura, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 24, 2023

Staff is professional and helpful. Turnaround is quick and got clear info when I dropped off. More

by izzym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hunt
Jan 26, 2023 -

Stohlman Volkswagen responded

Hello Izzym, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Stohlman Subaru as your first choice for service!

January 16, 2023

I had a very positive experience with my salesperson, Vickey Snider. She was knowledgeable and didn’t pressure me. I was happy with my purchase and the treatment I received. More

by Judykramer2
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Altieri JR, Vickey Branscome Snider
Jan 19, 2023 -

Stohlman Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stohlman Subaru. We hope you continue to choose us for all your automotive needs! Take care!

January 15, 2023

Excellent experience working with Vickey at Stohlman. She knew exactly what I was looking for, is knowledgeable about Subarus, valued my time, and remained transparent throughout the entire sales proces More

by marcuszapanta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vickey Branscome Snider
Jan 19, 2023 -

Stohlman Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stohlman Subaru. We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2022

I had a poor experience with Sam Kang. This was for my two month checkup of a new VW which is intended to be a good time to bring up concerns with quality before they turn into bigger ones More

by Rogerdc78
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Kang
Jan 13, 2023 -

Stohlman Volkswagen responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (703) 893-2990 and we will do our best to make this better.

December 13, 2022

I had a poor experience with this dealer, with several misstatements through the sales process about pricing, trade-in value, and financing. Don’t trust their online express buying platform. It’s just a w More

by Rogerdc78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manhee Lee, Glenn Frank, Sam Kang, Steve Choo
Jan 13, 2023 -

Stohlman Volkswagen responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We want to regain your trust and your business so please reach out to us at (703) 893-2990. We will work with you to resolve this matter to your satisfaction.

December 01, 2022

My whole experience at Stohlman was great! Vickey and Harry were knowledgeable, friendly and very nice and made the process very enjoyable! More

by gonza_gomez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vickey Branscome Snider, Harry Sagong
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