Stokes Honda North

Hello if you want to buy A new Honda look elsewhere this dealership does not respond to calls or text. I have called back several times just for them to hang up on me. They ack as if they are doing me A fav dealership does not respond to calls or text. I have called back several times just for them to hang up on me. They ack as if they are doing me A favor. More

2nd bad experience here with service department. Brought vehicle in today for a schedule appointment. Waited in the parking lot for 20 minutes past my appointment before ever being helped. Was scheduled for vehicle in today for a schedule appointment. Waited in the parking lot for 20 minutes past my appointment before ever being helped. Was scheduled for a tire rotation and oil change. Guess what??? They forgot to do my tire rotation!!!! Basically said oh well you can come back another time. How about no I’ll just go somewhere else where I can actually get the service I require??? Couple of months ago I brought my vehicle in for a low tire that I kept having to put air in. I have tire insurance so it is covered by the dealership. They tell me that there is nothing wrong with my tire refuse to fix it or replace it and tell me(as they laugh) guess someone is messing with you. So I leave and by the time I get home my tire is almost completely flat!!!! I called fussing and the manager finally got involved but of course to late to bring back so had to go back the next day for them to finally find it was a faulty tire stem. Yes they did replace but only after I had to fuss and complain and go back twice. Now they forget to rotate tires???? Nope stole Honda service department is HORRIBLE. More

Stokes Honda North is a horrible place to purchase a vehicle. If you make the mistake of purchasing a vehicle from this deceptive organization, please get your trade value in writing before sitting down vehicle. If you make the mistake of purchasing a vehicle from this deceptive organization, please get your trade value in writing before sitting down with the finance manager. They took full advantage of my young daughter who wanted to purchase a vehicle without parental guidance. These shameless con artists scammed her out of $7300 in trade value due to her lack of experience in reading contracts. I strongly recommend you never allow these hucksters to financially take advantage of you or your children. She learned a hard lesson: NEVER DO BUSINESS WITH STOKES HONDA!!! More

Traded in my 2018 for a 2021 CR-V at Stokes Honda on Saturday. The assistance From Star was outstanding since she walked us through every step of the process. In addition Gary Fuller made my wife and Saturday. The assistance From Star was outstanding since she walked us through every step of the process. In addition Gary Fuller made my wife and I feel Like we were the most important customers that he dealt with all week. My second of many deals at Stokes More

Stokes Honda is our go-to Dealership! This is our second Honda CRV that we have purchased from Kathy Reese. We are never disappointed with the service we receive from the Service Department. Honda CRV that we have purchased from Kathy Reese. We are never disappointed with the service we receive from the Service Department. More

We started our buying experience on the internet. Their website had extensive photos and details about the car. By phone we made an appointment to see the car. When we arrived we were paired with salesma website had extensive photos and details about the car. By phone we made an appointment to see the car. When we arrived we were paired with salesman Francis Sinsurat. I would ask for him directly in the future he was such a pleasure. More

Very very bad experience in service department. First time went to buy car and found nails where I parked my car and showed to the employees. So, be careful if you have new tires. Second time, Waited 2 time went to buy car and found nails where I parked my car and showed to the employees. So, be careful if you have new tires. Second time, Waited 2 hrs for oil change and was charged around $34 for $24 oil change. They make you sign paper and will say we will adjust but later yell at you for money. More

We visited Stokes recently. We were amazed with their prompt customer service . Our car was taken from us immediately and sent to the technician who serviced our Car. Upon completion I was given a com prompt customer service . Our car was taken from us immediately and sent to the technician who serviced our Car. Upon completion I was given a complete report of current services preformed and shortcomings to address in the future. Great customer service Great place for car service for peace of mind.. More

Our sales person, Kathleen, was AWESOME! She was extremely knowledgeable about every car we looked at and easily answered all our questions. Kathleen took her time to explain how to use the safety f extremely knowledgeable about every car we looked at and easily answered all our questions. Kathleen took her time to explain how to use the safety features, gadgets, synced my phone to the car and ensured we had a clear understanding before we drove away. Kathleen is a good listener and went above and beyond to help us find just the right car to fit our needs and budget. A very pleasant, energetic person to work with. We never felt pressured. A true professional. More