Stoler Lexus

Michael Penta was exceptional as usual. We are repeat customers of Mikes and Lexus of Massapequa. Marietta handled the last part of the paperwork when I picked up the car and she was exceptional as well customers of Mikes and Lexus of Massapequa. Marietta handled the last part of the paperwork when I picked up the car and she was exceptional as well. We did price comparisons with other dealerships and Massapequa had the best price. This was also our first lease and the guidance provided by Mike enabled us to make an informed decision on lease .vs. buy. More

We didn't come in to buy, just looking and then...we realized everything about this car & dealership was what we wanted. As loyal Toyota buyers we wanted to upgrade the luxury experience from a car. We realized everything about this car & dealership was what we wanted. As loyal Toyota buyers we wanted to upgrade the luxury experience from a car. We thought we were "just looking" but then we saw the ES300h with every bell & whistle imaginable. Our salesman Jim Scanapico is so knowledgeable & kind which made it so easy to find the perfect vehicle. Thanks Lexus, we look forward to years of total satisfaction. More

My wife and I bought a lexus es 350 from lexus of massapequa and our salesman Daniel Bubb was very curtious helpful and knowledgeable and guided us through out purchase. We would recommend him to any massapequa and our salesman Daniel Bubb was very curtious helpful and knowledgeable and guided us through out purchase. We would recommend him to any of our friends who are looking for a lexus. Gary and Molly Bitter More

I just leased my first Lexus and it was actually a pleasant, smooth process. My salesperson, Daniel Bubb, was a pleasure to deal with. He was knowledgeable, respectful and efficient. He was extremely pleasant, smooth process. My salesperson, Daniel Bubb, was a pleasure to deal with. He was knowledgeable, respectful and efficient. He was extremely helpful in explaining the car and I would definitely recommend it to my friends and family planning to purchase the vehicle from him and the dealership. More

My 8th car purchased from them, Marrietta got my daughter into the car she wanted and also worked with us to get as best deal that we could for our trade in at a nice price and Larry in financing put the who into the car she wanted and also worked with us to get as best deal that we could for our trade in at a nice price and Larry in financing put the whole deal together with the financing, also got a great deal from him on a remote starter for the car Thanks Again Jeff S More

Dear Lexus of Massapequa, I just purchased a 2013 LX from Dear Lexus of Massapequa, I just purchased a 2013 LX from the dealership through Stewart Schnissel. I had previously been to three other dealerships a Dear Lexus of Massapequa, I just purchased a 2013 LX from the dealership through Stewart Schnissel. I had previously been to three other dealerships and actually had a demonstration of the LX from Stewart last March. I was so impressed with his kind and professional manner, that even though for personal reasons I had to wait almost a full year, I came back to him and the dealership because of his fine attitude and easy manner. Stewart was always a gentleman and demonstrated patients and a great knowledge of the product. I have dealt with other sales staff at the other Long Island Lexus dealerships and found them all wanting for a variety of reasons. The purchase of a vehicle as expensive as a Lexus is not an easy one but Stewart helps the buyer through the process and all details are covered carefully and with sensitivity. Stewart Schnissel is an asset to your organization and if he is an indication of how the whole dealership is, I will likely purchase another LX in the not to distant future as the Toyota Land Cruiser I am presently driving has 130000 miles on it. I have loved the Toyota Company products as I have purchased five new ones over the years. I suspect that there will likely be a new Lexus in my future with sales people like Stewart in your employ. I expect my future experience with the whole dealership will be just as rewarding. Looking forward to our continued positive association. Sincerely, Michael Gordon More

Danny did a fantastic job from beginning to end. He was very honest and knowledgeable and gave me the best deal possible. Anyone that goes to Lexus of Massapequa should ask for him specifically. Hands down very honest and knowledgeable and gave me the best deal possible. Anyone that goes to Lexus of Massapequa should ask for him specifically. Hands down best car salesman I've ever dealt with More

Daniel Bubb was very personable, efficient, knowledgeable, and friendly. He couldn't possibly have been more helpful in explaining the intricacies of our new Lexus vehicle and we greatly apprec knowledgeable, and friendly. He couldn't possibly have been more helpful in explaining the intricacies of our new Lexus vehicle and we greatly appreciate it. Lexus of Massapequa should be proud to have such an exceptional employee. More

From: Christina Pacciano [mailto:holihannabells@yahoo.com] Sent: Wednesday, February 05, 2014 9:48 PM To: lcafarelli@atlanticautogroup.net Cc: egreenidge@lexusmass.com; m [mailto:holihannabells@yahoo.com] Sent: Wednesday, February 05, 2014 9:48 PM To: lcafarelli@atlanticautogroup.net Cc: egreenidge@lexusmass.com; mpenta@atlanticautogroup.net Subject: MY EXPERIENCE WITH LEXUS OF MASSAPEQUA Dear Mr. Cafarelli: I am presently leasing a 2010 ES 350 (lease will be up in March, 2014). The present lease was originated through Rockville Centre Lexus. This is my third vehicle leased with Lexus. I originally had the privilege of dealing with Michael Penta in leasing 2 RX's. When Michael left Massapequa Lexus (very sad for me) to go to Westhampton Lexus, I obtained my present lease with Rockville Centre Lexus. Back in December, 2013, I was having some trouble with my car. My husband and I heard that Michael was back at Lexus of Massapequa so we stopped by to see him. When I told him my car was running terribly, he told me he would have someone from Service and Parts in Amityville contact me. When I arrived home that day, Michael called me to say Everett, from Service, would call me and soon after, I received a call from Everett and an appointment was immediately scheduled. When I arrived at the Service Dept, I was greeted by a young man who checked my car in. He was extremely pleasant and directed me to Everett, who welcomed me with open arms. I gave him the information with regard to what I was experiencing with my car. As I sat there and he was explaining what would take place, I felt very comfortable and very reassured I and my car were in good hands. He was extremely courteous, professional, and very personable. He set up a loaner car for me, which was a new ES 350. I had the pleasure of dealing with the receptionist Elizabeth for the loaner, who was also very nice to me. Two days after receiving my car back, I was experiencing a hesitation problem. I called Everett and he suggested I bring it back when I could. When I brought my car back, I experienced the same treatment I received the first time. I was given another loaner, which was a CT Hybrid, which is not really my stayle - lol, but it was the only loaner available. My family and I were going on a weekend trip and my car was not going to be ready for this trip. When I called Service, I spoke to a lovely person named Taylor and obtained approval to take the loaner on my trip. However, I voiced concern about the car being too small for other passengers and all our luggage. She told me to bring that car back and she felt an RX 350 would be a better choice. Throughout the time my car was in the shop, I received numerous calls from Everett notifying me of the status of my car. When I finally picked up my car, I was again treated with kindness from the gentleman checking the loaner back in, Everett, Taylor, and Fran. Even Camille, whom had no dealings with my car situation, was so friendly. In the almost 4 years of leasing this car, I visited Rockville Centre Service once and experienced NOTHING like what I experienced at your Service Center. You should feel very proud and fortunate to have all these wonderful people I mentioned above as part of your network. It was such a pleasurable experience and I am hoping to do business with Michael when my lease is up next month. Sorry this email is so long, but I felt it was very necessary for me to share with you my delightful experience with your awesome Service and Parts staff and to commend the mechanics who worked so hard to fix my car. I can't wait to go back - lol!!!!! Sincerely, Christina Pacciano Your screen elements are hidden from view. Press Esc or move pointer to the center of the screen to return to Mail. Press Esc or move pointer here to return to Mail.??by on ? by WineSo fresh and so clean. AllPhotoColor More