Stoler Lexus

I have to start this review with " I hate going car shopping"!!!!! or at least i did until I walked into lexus of massapequa....My experience from beginning to end over there was fantastic.... I can't shopping"!!!!! or at least i did until I walked into lexus of massapequa....My experience from beginning to end over there was fantastic.... I can't say one bad thing about anyone I dealt with at this dealership ( and I dealt with about 4 different people). I had to wait about a month for my car to come in because it was a brand new model on the market. They stayed in touch with me the whole way through to keep me updated as to when the final pick up date would be. The customer service here is impeccable! Truthful and honest to their word (which you normally DO NOT find at car dealerships). If your looking to purchase a Lexus please go to Lexus of massapequa..you really can't go wrong here :) Lenny, I hope you see this review and it puts a smile on your face! You were so helpful and made my experience that much better! I love my car!!!! More

Re: Bert and Larry I believe that a commendation Re: Bert and Larry I believe that a commendation should be earned, valued and appreciated. Coming from a customer service background, I find it dif Re: Bert and Larry I believe that a commendation should be earned, valued and appreciated. Coming from a customer service background, I find it difficult to recommend and endorse quality service unless it is outstanding. Unfortunately these instances are sometime far and in between the mediocre run of the mill services that are rendered. However I am happy to take time to write my testimony about Bert Hall and Larry Smath from Lexus of Massapequa. They have provided a level of service that should not go with out mention. I belong to a family of Lexus own/leased vehicles for the past 9 years and have yet to be disappointed. Both Bert and Larry have made all of our purchases seamless. Larry (financial advisor) is like that neighbor next door that is always looking out for your best interest. He gives you all of your options and lets you know the best options that will fit your criteria. He does not push or budge but his warm demeanor and cheerful spirit just draws you in. When you leave his office you feel like you made the right decision. Bert, “ My Bert” is just awesome. I walked in like I do every time my lease is near term and check out the new inventory that Lexus has to offer. Bert is a very patient and honest person. He cares about his clientele and provides exceptional service. I called him, changed my mind on several different items and he still delivered the best deal and product that Lexus has to offer. Bert took the extra steps necessary to make me happy. Not only was my car above and beyond my expectation the service was too. So a Huge Thank you to both of you for your time, effort and outstanding customer service. If you are interested in purchasing or leasing a Lexus please take the time to look up Bert and Larry they are awesome! Kind Regards, The Houston Family More

we had every possitive experience with Marieta. she is profissional, respectifull, and explained everything in great detail. we are highly satisfied and will reconmende Marieta to anyone who wants to buy profissional, respectifull, and explained everything in great detail. we are highly satisfied and will reconmende Marieta to anyone who wants to buy Lexus. More

My experience with Matt Bullen and Massapequa Lexus in general was excellent. Matt was super knowledgable about the brand all the way down to the specifics of the 2014 Lexus RX 350 that I purchased. He wo general was excellent. Matt was super knowledgable about the brand all the way down to the specifics of the 2014 Lexus RX 350 that I purchased. He worked hard to make the car I was interested in financially manageable for me to ldrive away with. The customer service was superb. I would go back to Massapequa Lexus, I would ABSOLUTELY work with Matt Bullen on my future purchases, and I would recommend the dealer as well as the salesman to anyone I knew ready to purchase or lease a vehicle. More

This is the 2nd Lexus i purchased from Mike and he is very professional. He tells it like it is, I know where I stand. Maybe, in a few years I'll get another Lexus, and come to Mike first. very professional. He tells it like it is, I know where I stand. Maybe, in a few years I'll get another Lexus, and come to Mike first. More

Tom, Was very proactive regarding my Lexus GX460. I Tom, Was very proactive regarding my Lexus GX460. I would certainly come back to this dealership based upon my experience. Please contact regar Tom, Was very proactive regarding my Lexus GX460. I would certainly come back to this dealership based upon my experience. Please contact regarding upcoming GX offers. More

I went car shopping for a Lexus at three different I went car shopping for a Lexus at three different dealership to buy a new car, and was not given the time of day. I visited the Lexus of Massapequa I went car shopping for a Lexus at three different dealership to buy a new car, and was not given the time of day. I visited the Lexus of Massapequa I was warmly greeted by Stewart Schnissel, who made me feel comfortable at the showroom and he showed me around and guided us through the available cars there. I must say that this was my best car shopping experience ever. Stewart was very informative and he was answering very question for me patiently. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Stewart delivers an incredible service and gives a very pleasant experience. I will be coming to your showroom for the years ahead. Of all my thirty years buying various cars, Stewart Schnissel is rated a A+ Regards, Mark Della Ratta More

The salesman was very knowledgable as well as accommodating. I was very impressed when he spent 45 minutes demonstrating every feature the car has available. After I chose my car, I decided to accommodating. I was very impressed when he spent 45 minutes demonstrating every feature the car has available. After I chose my car, I decided to change the color the next day. They were extremely helpful and invested a lot of time to locate the exact car I wanted. In fact, other salesmen volunteered to help search the database for the car I was asking for. Also, the manager chatted with my family and made me feel I was more than just another customer. Highly recommend! More

I visited many different dealerships looking for the right car for me. I had already test-driven several different brands and Lexus was my last stop. We were sincerely welcomed by Mr. Stewart Schnisse right car for me. I had already test-driven several different brands and Lexus was my last stop. We were sincerely welcomed by Mr. Stewart Schnissel and immediately felt comfortable with him. Mr. S.Schnissel took the time to explain everything and answer our many questions until we felt we are making the right choice. He was very, very patient and attentive but not pushy. He worked with us to make sure we left with our new car completely happy! Mr. Schnissel, each time I drive my car, I am smiling – Thank you !!! E.R. Bereziewicz More