Stoler Lexus

I was shopping around for a left over 2011 ES 350. I had called a few dealerships in the area to see when to come in was good . One dealership set up an appointment and when I arrived I was told the person called a few dealerships in the area to see when to come in was good . One dealership set up an appointment and when I arrived I was told the person ( some manager ) was doing something else and wouldn't be available. I spoke with a salesman who told me the computers were down and he couldn't give me a price that day. I waited a week without a callback. By then I had contacted Neil Fogel @ Massapequa Lexus. It was during the "December to Remember" sales event. He advised me that I would be eligible for Lexus loyalty discount, plus the discounted prices on the ES 350 leftovers. I had an IS 250 to trade. The trade in price was the best. Neil negotiated a favorable price for the new vehicle and I financed it thru Toyota for a low percentage. All thru the deal Neil and Massapequa Lexus were courteous, knowledgeable and professional. The true test of a dealer showing their colors came after I brought the car home. The navigation system went bad after one day. The service technicians were very surprised and challenged by the fault in the system, so much so that they would write a special report to Lexus itemizing this rare occurrence . I had contacted Neil with the Navi problem. He was truly apologetic and helpful. He saw to it that I got a loaner car. The navi unit had to be replaced. Neil called several times to followup on the problem. As a bonus for the trouble I was put thru, Neil got me free oil changes for the warranty period. I am happy with my new ES350, the price, the service and the people at Lexus of Massapequa. More

I bought a pre owned RX 350 from Mike Z. While waiting for the transaction to be processed, it was hard not to notice the hospitality of this dealership. From the receptionist at the front desk who wanted for the transaction to be processed, it was hard not to notice the hospitality of this dealership. From the receptionist at the front desk who wanted to buy us potato chips, to all the salesmen throughout the showroom, everyone was warm, helpful and kind. Big Phil played with my 4 year old grandson, Geremy, for hours. Phil is a kid at heart! He fed him dunkin donuts and oranges!! It was obvious that Phil had as much fun as my grandson and for that, I am so grateful! Phil is someone who can be trusted to deliver kind, honest service. My salesman ,Mike Z, went over my SUV with me with patience and superior knowledge of all the vehicles' refinements. He never rushed through the process of explaining the navigation and other technologies. When Mike Z wasn't sure of the ipod commands he employed the help of a great guy named Steve. Steve helped me with my ipod and even enjoyed some songs along the way. He made it fun and gave me great helpful tools. What great guys Mike, Phil and Steve thank you!! The financing manager, Blaise, was knowledgeable and looked after my best interests.He advised me correctly and was also, warm and courteous. I only have my 2010 RX 350 for one day but I trust it will be all that I know a Lexus offers, after all, it is my 5th!The car was delivered perfectly. Buying a car is a grueling ordeal but the guys at Lexus of Massapequa made my experience terrific. Thank you Mike Z, Phil and everyone ! More

I would like to thank Thomas, Brosnan and Larry for I would like to thank Thomas, Brosnan and Larry for taking care of us when we came to the dealership, thomas was great in letting us know everything I would like to thank Thomas, Brosnan and Larry for taking care of us when we came to the dealership, thomas was great in letting us know everything we wanted to know about the vehicle. Larry was also great made us feel comfortable like family. Overall my experience in massapequa Lexus was great and definitely I would recommend my friends here and I will also purchase here again More

This is the second time that my husband and I have leased a lexus from Massapequa. We highly recommend that if you are considering or are interested in leasing or buying a vechile that you take the time to v a lexus from Massapequa. We highly recommend that if you are considering or are interested in leasing or buying a vechile that you take the time to visit this dealership. We worked with Neil Fogel and with Larry( the business manager) and we were very satisfied. They went above and beyond to take care of our needs or concerns that we had. We did visit other dealerships since we do live in Mount Sinai NY, however only this Lexus dealership was able to work with us and give us an affortable price, so itis worth the travel time. They listened and were considerate of our needs as customers. They were not out to just make a deal and were very honest. Neil was very helpful and very accomodating with our schedule and what our concerns were. I am very satisfied with our lease and I would like to thank them for an outstanding job.. More

I have been driving Lexus for ten years and this is my fourth one. I have gotten all my Lexus vehicles from Massapequa. What was really good with this one is that I had A lexus GS 350 lease that I was o fourth one. I have gotten all my Lexus vehicles from Massapequa. What was really good with this one is that I had A lexus GS 350 lease that I was over on my miles by 12,000. I did not know how to handle this since it was a big bill and I still had six months left on my lease. I was introduced to David Parker, Dave first asked me want brought me in and I told him. He then asked me what vehicle am I interested in this time and I told him. He went over the vehicle with me, told me the difference and we drove it cause he wanted to make sure I liked it, which I did and I kept reminding him why I was here and he said we will help me with this. We sat down, he then went and got the General Sales Manager Richard Healy. Richard and Dave then wanted to look at my car, I asked them why, They said that they are going to look at all the possible ways to help me in the situation I am in. After they looked at the car they sat down with me and showed me all the possible situations that they could do to help me. They explained to me all my options that were available to me so I can make the best decision. What i really liked was they showed everything to me on paper in full detail, so I knew exactly what they were doing and how they got to the numbers they gave me. They really helped me out of this bad situation I was in and saved me alot of money and made me feel some much better then how I felt before I walked into the dealership. I will always continue to buy my Lexus vehicles from Richard Healy and Dave Paker. I thank them very much and told some of my friends about this great experience I had and two of them went and bought cars from Richard Healy and Dave Parker More

I worked with Fred Sachmechi and he was a pleasure to work with. He was courteous and helpful and explained all he was doing as the sale progressed. When I picked up the car I was not rushed and a compl work with. He was courteous and helpful and explained all he was doing as the sale progressed. When I picked up the car I was not rushed and a complete overview of the vechicle was provided. More

Joseph Dilegame is superb. He is very professional, knowledgeable and very pleasant. As a matter of fact, all the people I came in contact with as Lexus of Massapequa were very helpful: Phil - his man knowledgeable and very pleasant. As a matter of fact, all the people I came in contact with as Lexus of Massapequa were very helpful: Phil - his manager and Steve - the finance person. I was given an excellent trade in value for my "old" car and an excellent price for the pre-certified Volvo I purchased. The car was in excellent condition when I picked it up this morning. All in all, this was one of the best (if not the best) car purchasing experiences I have ever had (and I have purchased a number of new and pre-owned cars over my driving lifetime). I will certainly recommend Lexus of Massapequa to all my friends More

I just picked up a 2011 GS 350 from Stephen Puleo who made it so easy to purchase my first Lexus. Considering a different brand was hard. Stephen not only made it easy, he made it exciting and enjoyable. made it so easy to purchase my first Lexus. Considering a different brand was hard. Stephen not only made it easy, he made it exciting and enjoyable. I and am so happy with the car! He was able to explain the differences of the Mercedes I was driving and the Lexus to me, and I was very impressed that he was able to answer all of my questions. In the past sales people always brag about their car and knock all of the other brands but he didn't. He was completely upfront and honest which made it easy for me to notice the differences between the cars. When I went to pick up the car it was perfect! The delivery went so smooth and Stephen took his time going over the car with me. He even came to my house to set up the garage door opener. I am a Lexus customer for life now, all thanks to Stephen Puleo. More

Just purchased my brand new RX 350 from Chris at this dealership and It was a very pleasant experience. Chris took the time to explain the vehicle to me throughly so I knew the quality of vehicle I was dealership and It was a very pleasant experience. Chris took the time to explain the vehicle to me throughly so I knew the quality of vehicle I was driving home. His friendliness, professionalism and good sense of humor made the process very easy. Would recommend him and this dealership to anyone in the market for a Lexus. More

I just moved here from Naples Fl, and I haven't had to go to service for any kind of work since my move last year. I live in Freeport and my closet dealer is Rockville Centre. I went to the dealership and to service for any kind of work since my move last year. I live in Freeport and my closet dealer is Rockville Centre. I went to the dealership and explained that I just moved here last year and I acquired my new iPhone 4s today. When I entered the dealership I asked for service and no one seemed to want to help me since I wasn't looking to buy a car and just wanted my phone programed. When I was finally was directed to service, a service tech told me to go to the sales dept and they would help my program my phone. I walked back to sales and the sales mgr told me to go to AT&T. I was driving to AT&T at Sunrise Mall when I passing Lexus of Massapequa. As I was walking in I met Steven Petito in the parking lot and asked him who I should speak with regarding my phone about programing it. He said he would be able to help me. We walked back to my car and he programed my iPhone and my contacts. Steven also owned an iPhone and proceeded to show me things about the car and my phone that I wasn't even aware about when I bought my car in Florida. He also programed the blue-tooth audio to my iPhone and also told me that I could use Pandora as an app on my phone thru the blue-tooth audio option. This was very cool since I love my Pandora app. The last thing that Steven did was he noticed that my oil light was on in my car and asked if I used my 1st free oil change. I explained to him that I just bought this car last year and I just moved here and had never had any services on my car yet. He walked me back inside and called a very nice gentlemen in service named Evert and setup an appointment for me to get my oil changed and it was free. I wasn't even aware that my first service was free. As long as I live here in NY Lexus of Masspaequa will always have me as a client from here on out...thank you Steven and Evert! You guys are the best!!!! More