
Stoler Lexus
Farmingdale, NY
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I recently purchased a pre-owned vehicle from this dealership. After owning the car from 48 hours the check engine light appeared. I immediately contacted the dealership and arranged to bring the ca dealership. After owning the car from 48 hours the check engine light appeared. I immediately contacted the dealership and arranged to bring the car in for servicing. From the initial service date the car has been back into service three additional times and the light is still on and I have only owned the car for 3 1/2 weeks. The car has many issues and the dealership is being extremely slow resolving the issue. More
I went to this dealership seeking out a Certified pre-owned vehicle that matched my criteria. I live out of state and had pre-arranged financing so I approached them about purchasing the car under th pre-owned vehicle that matched my criteria. I live out of state and had pre-arranged financing so I approached them about purchasing the car under the terms I had established. They refused to move $400 on price in order to make the deal work, even though they have had the car on their lot for 6 months, according to CARFAX. Additionally, the deposit I left on the vehicle has yet to be refunded after over a week. While the salesman was friendly, the level of service and has been extremely poor. I have since bought a similar Lexus with similar miles and more features from a local dealership and had no issues at all. More