
Stoler Lexus
Farmingdale, NY
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Vehicle purchase Today I, Eric G, bought a Lexus RX 350 at Atlantic Lexus of 110. I was deeply touched and amazed with their customer satisfaction driven practice from Today I, Eric G, bought a Lexus RX 350 at Atlantic Lexus of 110. I was deeply touched and amazed with their customer satisfaction driven practice from the time I set foot onto the leadership premises and the time I drove away with the vehicle from their parking lot. Both Jean Cormier, Salesman, and Larry Smath, Finance Manager, were the ones I dealt with the most. They were truly kind, straighforward which I like, professional and sensitive to my needs. The desire to please was evident and genuine. They made every attempt to honor all of my concerns an address all my requests. Indeed, one of the Managers came to speak with me making sure I am satified and concerns are addressed in a respectful manner. Sharing my experience is something I do not take lightly. I am fair and report it how it happened. I think it is important for other customers and the Lexus Corporation to know how their employees are treating the public out there. Last but not least, I hold a Bachelor in Finance and customer satifaction is something dear to my heart . I always pay attention to the way being treated by staff from different capacities within any company I do business with. Both Mr. Cormier and Mr. Smath exceeded my expectations. I was deeply touched with their professionalism and genuine kindness and the way they treated my 2 girls I brought with me today. I would recommend Atlantic Lexus without any reserve. More
The experience was one of the best car purchasing experiences I’ve ever had. Everyone was pleasant and easy to deal with. I will recommend this dealership to anyone who I know that is looking to purc experiences I’ve ever had. Everyone was pleasant and easy to deal with. I will recommend this dealership to anyone who I know that is looking to purchase a Luxury vehicle. More
We had the best experience buying a car from Bert. Not only was the process seamless, he also made customer satisfaction his top priority. We would definitely be coming back for future purchases. only was the process seamless, he also made customer satisfaction his top priority. We would definitely be coming back for future purchases. More
20K service everything was excellent service was quick and courteous. Service advisor was excellent. Vehicle was in and out in timeframe as advised. Thank you ver everything was excellent service was quick and courteous. Service advisor was excellent. Vehicle was in and out in timeframe as advised. Thank you very much More
NO HASSLE ...NO PRESSURE IT WAS A PLEASURE DEALING WITH ANTHONY TORRES AND LARRY...... MY SALES MEETING WITH ANTHONY WAS PRESENTED VERY PROFESSIONALLY AND ALL MY QUESTIONS WE IT WAS A PLEASURE DEALING WITH ANTHONY TORRES AND LARRY...... MY SALES MEETING WITH ANTHONY WAS PRESENTED VERY PROFESSIONALLY AND ALL MY QUESTIONS WERE ANSWERED. ALL PURCHASE OPTIONS AND/OR LEASE INFO WAS CLEAR AND DETAILED AND THE DOCUMENT PAPERWORK WAS UNBELIEVABLE. GREAT EXPERIENCE.... More
service neil fogel was our salesmen and the day we had to sign the papers my wife came down with the flu. i called him and he said he would have the car an neil fogel was our salesmen and the day we had to sign the papers my wife came down with the flu. i called him and he said he would have the car and the papers ready for her to sign.which he did. he is a great salesman and a great human being. one more thing they have the best chocolate cookies. my last car i had with lexus was serviced here there service department is the best every one there is so helpful in getting you in and out as soon as they can. More
Bert Hall is an exceptional sales man He is professional and very knowledgeable at what he does. He goes above and beyond to meet his customers needs. 👍👍👍👍👍☆☆☆☆☆ and very knowledgeable at what he does. He goes above and beyond to meet his customers needs. 👍👍👍👍👍☆☆☆☆☆ More
No stress easy delivery My experience with justin kasendorf was excellent .As a salesman he finalized my numbers over the phone set up my pickup and delivered the car explai My experience with justin kasendorf was excellent .As a salesman he finalized my numbers over the phone set up my pickup and delivered the car explaining the tech Danti gave me the test drive. Larry smith finance director made the final lease arrangement easy. I recommend the dealership. More
Great experience as always! Not the best time of year to have to bring car in for service. Everett took the edge off by being his wonderful self - thank you for everything, Ever Not the best time of year to have to bring car in for service. Everett took the edge off by being his wonderful self - thank you for everything, Everett!!!! You are the BEST!!!!!! More
recall airbag great experience timely and very clean the service rep was awesome along with the staff at the sign out I would recommend the dealership to other peop great experience timely and very clean the service rep was awesome along with the staff at the sign out I would recommend the dealership to other people More